6/10 Okay
Jaime
Traveled with family
Aug 1, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I live here, about a hour away, but this was my little sister’s first European trip and hotel experience. I thought I’d treat her, since it has been a childhood dream of hers to visit Neuschwanstein and Bavaria. Unfortunately the hotel choice wasn’t the best. 
The A/C was broken and with the window tilted open it was too hot…neither of us could sleep the first night. The second night we left the patio door wide open and the A/C off and it was better temperature-wise but I still couldn’t sleep because I was uncomfortable with the door being open because we were in a ground floor room. We ended up being too exhausted during the days from lack of sleep to do anything other than our booked tours and short local walks. Unfortunately too, we couldn’t get a spa treatment booked, because they are apparently booked so far in advance. I wish they had offered the choice to book when we reserved the room.
The breakfast was fairly average. It looked like they might have gone the extra mile for an omelette bar, but only the omelette ingredients were ever there…no cook ever showed up. So it was a very typical continental breakfast offering overall, with extra super salty bacon.
Sadly not a restful or relaxing stay, and a significant waste of vacation savings. Overall, definitely not the same experience as I’ve had at other hotel spas in a similar price range, and less relaxing than many cheaper places.
Jaime
Stayed 2 nights in Jul 2025

































