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Room (Grünberg)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (Hamberg)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite (Garden)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms (Maisonette)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Chalet, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room (Interio)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Neuhaus Zillertal Resort features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Mayrhofen hotel also offers a fitness center, a sauna, and spa services. Onsite self parking is complimentary.

Neuhaus Zillertal Resort is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Free self parking
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Number of restaurants - 1
  • Laundry facilities
  • Total number of rooms - 18
  • Garden

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site

Room Amenities

Neuhaus Zillertal Resort offers 18 accommodations with safes and bathrobes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.

  • Television
  • Phone
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Separate sitting area
  • Room service
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • No housekeeping
  • Number of beds 3

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Neuhaus Zillertal Resort has a restaurant on site.

Room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Playground on site
  • Sledding nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Staffed front desk

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 12 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Hotel Names

  • Alpendomizil Neuhaus Hotel Mayrhofen
  • Alpendomizil Neuhaus Hotel
  • Alpendomizil Neuhaus Mayrhofen
  • Alpendomizil Neuhaus
  • Neuhaus Zillertal Resort Hotel
  • Neuhaus Zillertal Resort Mayrhofen
  • Neuhaus Zillertal Resort Hotel Mayrhofen

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Hotel Reviews

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