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Neuhaus Zillertal Resort

4.0 star property

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Photo gallery for Neuhaus Zillertal Resort

Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Loft (am See) | In-room safe, free WiFi, bed sheets
Indoor pool, outdoor pool, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
202 Am Marktplatz, Mayrhofen, 6290
  • Erlebnisbad Mayrhofen
    ‪9 min walk‬
  • Penkenbahn Gondola
    ‪11 min walk‬
  • Zillertal Dairy
    ‪18 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪57 min drive‬

Room options

View all photos for Suite (Garden)

Suite (Garden) | Living area | 32-inch flat-screen TV with cable channels, TV, toys

Suite (Garden)

  • Mountain view
  • 700 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 495 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Duplex (Interio)

Duplex (Interio) | In-room safe, free WiFi, bed sheets

Duplex (Interio)

  • Mountain view
  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, toys

Apartment, 2 Bedrooms (Maisonette)

  • Mountain view
  • 732 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Room (Interio)

Room (Interio) | In-room safe, free WiFi, bed sheets

Room (Interio)

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Suite

Classic Suite | In-room safe, free WiFi, bed sheets

Classic Suite

  • Mountain view
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Chalet, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, toys

Chalet, 2 Bedrooms

  • Mountain view
  • 1023 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Bergblick)

Room (Bergblick) | In-room safe, free WiFi, bed sheets

Room (Bergblick)

  • Mountain view
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

  • 861 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Loft (am See)

Loft (am See) | In-room safe, free WiFi, bed sheets

Loft (am See)

  • Mountain view
  • 861 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Hamberg)

Suite (Hamberg) | In-room safe, free WiFi, bed sheets

Suite (Hamberg)

  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Studio | In-room safe, free WiFi, bed sheets

Studio

  • Mountain view
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Grünberg)

Room (Grünberg) | In-room safe, free WiFi, bed sheets

Room (Grünberg)

  • Mountain view
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel) | In-room safe, free WiFi, bed sheets

Room (Marchkopf/Steinerkogel)

  • Mountain view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom | In-room safe, free WiFi, bed sheets

Chalet, 1 Bedroom

  • 753 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite (Interio)

Family Suite (Interio) | Living area | 32-inch flat-screen TV with cable channels, TV, toys

Family Suite (Interio)

  • City view
  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (Romantik)

Suite (Romantik) | In-room safe, free WiFi, bed sheets

Suite (Romantik)

  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Romantik)

Room (Romantik) | In-room safe, free WiFi, bed sheets

Room (Romantik)

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | In-room safe, free WiFi, bed sheets

Classic Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Garden)

Duplex (Garden) | Living area | 32-inch flat-screen TV with cable channels, TV, toys

Duplex (Garden)

  • Mountain view
  • 1130 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Classic Room (Astegg)

In-room safe, free WiFi, bed sheets

Classic Room (Astegg)

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Neuhaus Zillertal Resort

4-star Mayrhofen hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Neuhaus Zillertal Resort offers 150 accommodations with safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, Neuhaus Zillertal Resort features a waterslide and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers an outdoor pool, a children's pool, and a fitness center. Onsite self parking is complimentary.

Neuhaus Zillertal Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Neuhaus Zillertal Resort has a restaurant on site.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Waterslide

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Neuhaus Zillertal Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Stayed 6 nights in Dec 2024

10/10 Excellent

Abbie, Elrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

Andreas

Stayed 10 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Feb 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Manfred

Traveled with group
Liked: Cleanliness, amenities
Man hat das Gefühl, dass das Hotel an gewissen Stellen eine Baustelle ist. -Zum Nebenhaus, keine Beschilderungen aber man kann sich leicht verlaufen. -Im Saunabereich, kein Duschgel -Frühstück geht bis 10:00 Uhr - das Frühstück wird 9:45 Uhr abgebaut und wird ab 9:30 Uhr nicht mehr nachgelegt. Qualitativ jedoch ein hochwertiges Frühstück.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Treu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Kjetil

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sehr gute Unterkunft im Haupthaus die Zimmer Extrems abgewohnt die Betten zu kurz , für große Menschen eher schlecht, Matratzen völlig durchgelegen! Die renovierten Bereiche kann ich Nix zu sagen aber ich geh davon aus um einiges besser !!
Stayed 1 night in Jun 2024

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Wolfgang Ludwig

Liked: Cleanliness, property conditions & facilities
Unterkunft war sauber, Badesee sehr schön.
Stayed 5 nights in May 2024

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben einen sehr schönen Urlaub gehabt
Stayed 3 nights in May 2024

6/10 Okay

Sonja

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Jan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Thomas, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr großes Resort, dadurch etwas unpersönlich. Aktive Baustelle sowie Hauptstraße vor dem Fenster.
Stayed 7 nights in Feb 2024