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Gardenhotel Crystal

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gardenhotel Crystal

Exterior
Garden
Hiking
Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Rooftop terrace

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • Laundry
  • Pet friendly
  • Gym

Explore the area

Map
Hochfuegenerstrasse 63, Fuegen, Tirol, 6263
  • Zillertal
    1 min walk
  • Spieljoch Cable Car
    4 min walk
  • Erlebnistherme Zillertal
    18 min walk
  • Innsbruck (INN-Kranebitten)
    49 min drive

Room options

View all photos for Standard Double Room, Balcony (Blütentraum)

Standard Double Room, Balcony (Blütentraum) | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, Balcony (Blütentraum)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (Superior)

Double Room, Balcony (Superior) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Balcony (Superior)

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (Fichte)

Double Room, Balcony (Fichte) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Balcony (Fichte)

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sport- und Wellnesshotel Held 4 Sterne Superior

Pool
Hot Tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (29)
The price is $973
per night
$1,076 total
includes taxes & fees
Jan 1 - Jan 2
Sport- und Wellnesshotel Held 4 Sterne Superior

About this property

Gardenhotel Crystal

4-star Fuegen hotel steps from Zillertal
After a day on the slopes, return to Gardenhotel Crystal to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.
Gardenhotel Crystal offers 88 accommodations with safes and bathrobes. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness center, and a children's pool.

Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Spa und atrium Spa has 4 treatment rooms and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. Gardenhotel Crystal helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool, a children's pool, and a sauna. Complimentary self parking is available on site, along with a car charging station.

Gardenhotel Crystal is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Gardenhotel Crystal has a restaurant on site.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Hungarian, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 21 to November 27:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Gartenhotel Crystal
Gartenhotel Crystal Fuegen
Gartenhotel Crystal Hotel

Gardenhotel Crystal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teemu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very well run by management. Friendly and helpful staff. Nice bar area. Pool table and games room was a nice facility to use after dinner. Pool and spa area was well kept. Breakfast was plentiful and the five course dinner was lovely. Recommended
Stayed 3 nights in Mar 2019

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

8/10 Good

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Aufenthalt
Stayed 3 nights in Oct 2022

10/10 Excellent

Christin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel - gute Lage (5 Minuten zur Seilbahn zu Fuß), schöner Naturpool draußen, bei schlechterem Wetter lässt es sich mehr als gut im schön und stilvoll gestalteten Wellnessbereich aushalten. Das Personal super freundlich und zuvorkommend, der Service wirklich top. Wir würden jederzeit wiederkommen.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war traumhaft
Stayed 7 nights in Aug 2022

10/10 Excellent

Laura, Marburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön mit Wert auf Details, sauber und hervorragender Service
Stayed 7 nights in Sep 2020

10/10 Excellent

Christina&Marko, Leipzig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Qualität an Ausstattung, Hygiene, Essen und sehr freundlich. Sehr zu empfehlen!
Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Alfred

Liked: Cleanliness, staff & service
Gutes Wellnesshotel
Das Gartenhotel Crystal ist ein grosses sehr schönes Hotel mit einer neuen sehr schönen und grossen Wellnessanlage die uns sehr gut gefallen hat.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Essen und viel Entspannung
Entspannende Stimmung, schöner Naturpool, viele eigene Produkte, sehr leckeres Essen und nette, grösstenteils einheimische Bedienung. Wir kommen gerne wieder einmal. :-)
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel!
Fantastisk hotel. Kort afstand til alt :) Vi kommer helt sikkert retur!
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-Bereich war super. Freundlichkeit der Mitarbeiter ebenso.
Stayed 2 nights in Feb 2019

10/10 Excellent

Terese

Kan anbefales!
Hyggelig hotell med god frokost og behjelpelig personale. Fine og store rom, behagelig seng.
Stayed 1 night in Sep 2018

8/10 Good

Häusler, ingolstadt

Liked: Cleanliness, staff & service
Rolles Hotel direkt am Berg
Ein wirklich zauberhaftes Hotel. Hervorragendes Essen Überdurchschnittlich freundliches Personal Sehr schöne Anlage. Der ganze Garten ist mit Kräuter, Beeren, Gemüse und toller Bepflanzung angelegt. Der Schwimmteich läd zum verweilen mit ganz gemütlichen LoungeLiegen ein. Hallenbad, Kinderbereich,Dampfbad und Whirlpool Bereich ist sehr sauber, etwas veraltet. Der neue Spa Bereich ist hervorragend und absolut empfehlenswert!!!! Die Zimmer sauber, mit persönlicher Begrüßung. Zum Abschied hat jeder von uns ein Lunchpaket bekommen, welches ich sehr zuvorkommend fand. Wir kommen auf jeden Fall wieder !!!!!
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

8/10 Good

Paal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort