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Standard Double Room, Balcony (Blütentraum)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony (Superior)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony (Fichte)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 21 to November 27:

  • Swimming pool

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. Gardenhotel Crystal helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool, a children's pool, and a sauna. Complimentary self parking is available on site, along with a car charging station.

Gardenhotel Crystal is a smoke-free property.

  • Library
  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Number of hot tubs - 1
  • Elevator
  • Fitness facilities
  • Front desk (limited hours)
  • Business center
  • Free self parking
  • Dry cleaning/laundry service
  • Food and water bowls
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Conference center
  • Pool umbrellas
  • Total number of rooms - 88
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Ski passes available
  • Number of bars/lounges - 1
  • Full-service spa
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Year Built - 1970
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Number of restaurants - 1
  • Banquet hall
  • Free train station pickup
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Room Amenities

Gardenhotel Crystal offers 88 accommodations with safes and bathrobes. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 48
  • TV size measurement: inch
  • Bathtub or shower
  • Balcony or patio
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Gardenhotel Crystal has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Crystal Spa und atrium Spa has 4 treatment rooms and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness center, and a children's pool.

Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Ice skating nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10:00 PM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

Guests must provide health documentation

Guests must provide proof of COVID-19 vaccination

Front desk opens daily at 7:00 AM

Front desk closes daily at 10:00 PM

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 25 per pet, per day
  • Dogs only
  • Food and water bowls are available

We should mention

The seasonal pool will be open from May to September.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

At check-in, guests must provide a record of full COVID-19 vaccination.

Hotel Names

  • Gartenhotel Crystal
  • Gartenhotel Crystal Fuegen
  • Gartenhotel Crystal Hotel

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Hotel Reviews

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