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Hotel Neue Post

4.5 star property

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Photo gallery for Hotel Neue Post

Exterior
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Exterior
Junior Suite Landleben | Hypo-allergenic bedding, in-room safe, desk, soundproofing
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Pool
  • Pet friendly

Explore the area

Map
Hauptstraße 400, Mayrhofen, Tirol, 6290
  • Erlebnisbad Mayrhofen
    ‪8 min walk‬
  • Penkenbahn Gondola
    ‪11 min walk‬
  • Zillertal Dairy
    ‪15 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪57 min drive‬

Room options

View all photos for Poolsuite Deluxe

Poolsuite Deluxe | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Poolsuite Deluxe

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swiss stone pine

Junior Suite Swiss stone pine | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite Swiss stone pine

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Poolsuite

Poolsuite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Poolsuite

  • Mountain view
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Familiensuite Zirbe Deluxe

Familiensuite Zirbe Deluxe | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Familiensuite Zirbe Deluxe

  • 646 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Deluxe Doppelzimmer mit Balkon

Deluxe Doppelzimmer mit Balkon | Living area | Flat-screen TV, foosball, table tennis, books

Deluxe Doppelzimmer mit Balkon

  • Mountain view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Berglust

Junior Suite Berglust | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite Berglust

  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Doppelzimmer Berglust mit Balkon

Doppelzimmer Berglust mit Balkon | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Doppelzimmer Berglust mit Balkon

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Familienzimmer

Familienzimmer | Living area | Flat-screen TV, foosball, table tennis, books

Familienzimmer

  • Mountain view
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Vital Suite Berglust

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Vital Suite Berglust

  • Mountain view
  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Juniorsuite Post

Juniorsuite Post | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Juniorsuite Post

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Juniorsuite Zirbe with balcony

Juniorsuite Zirbe with balcony | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Juniorsuite Zirbe with balcony

  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Doppelzimmer Berglust

Doppelzimmer Berglust | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Doppelzimmer Berglust

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Doppelzimmer ohne Balkon

Deluxe Doppelzimmer ohne Balkon | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Doppelzimmer ohne Balkon

  • Mountain view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Juniorsuite Bergjuwel mit Balkon

Juniorsuite Bergjuwel mit Balkon | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Juniorsuite Bergjuwel mit Balkon

  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Juniorsuite Grinberg mit Balkon

Juniorsuite Grinberg mit Balkon | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Juniorsuite Grinberg mit Balkon

  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Landleben

Junior Suite Landleben | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite Landleben

  • Mountain view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Neue Post

4-star Mayrhofen hotel steps from Congress Zillertal - Europahaus Mayrhofen
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Neue Post for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. Change of towels is available on request.
Hotel Neue Post offers 90 accommodations with safes and bathrobes. Flat-screen televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and children's robes.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a lazy river, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Swedish massages. The spa is open daily.
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a health club and a sauna. Guests can use the indoor pool and outdoor pool at a partner property. Complimentary self parking is available on site, along with a car charging station.

Hotel Neue Post is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Restaurant Postwirt - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Hotelbar - This bar specializes in local and international cuisine and serves dinner and light fare. Open daily.
Room service is available.

Languages

English, French, German, Hungarian, Italian, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hotelbar
  • Restaurant Postwirt

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Library
  • Optional ski privileges
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Handrails in stairways (28 inches high)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Neue Post
Hotel Neue Post Mayrhofen
Neue Post
Neue Post Hotel
Neue Post Mayrhofen
Hotel Neue Post Hotel
Hotel Neue Post Mayrhofen
Hotel Neue Post Hotel Mayrhofen

Hotel Neue Post Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 101 reviews
Rating 8 - Good. 31 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to now, after much travel, my favourite hotel is Coul House near Inverness. The Neue Post joins it at the top of my list. It is an elegant, wonderfully designed building..Two conjoined in fact. The whole place is gorgeous and elegant and the staff are wonderful. It must take a huge amount of skill and planning to produce such quality and attention to detail. They have succeeded. My room was lovely, with a view of the Ziller Valley. The way the hotel is designed is really clever, linking up the two pools, indoor and outdoor rooftop, which are both wonderful, as are the saunas. Food is mainly buffet and high quality. The fresh fruit for breakfast (a facet of any good hotel in my view) was ideal. Great selection of fresh breads. I was surprised...my tarrif included breakfast, late lunch and dinner. Good value. The English equivalent would possibly be a 5 star hotel in many aspects. The staff seem to take a great pride in their work, as they should do. I used some of my rusty German, but English was well spoken by the staff. The area is lovely. I was unable to walk far due to a bad leg, but got up the Penkenbahn Gondola for a drink at the top to watch the paragliders at 2000m. It was stunning and a pleasant 17 degrees at height. I know it will be very busy come ski season, but I'm sure such a well-organised place will cope well. If my leg recovers, I would like to try the Zillertal ski area. Thanks go to all involved in this marvellous business.
Stayed 4 nights in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and food
Stayed 7 nights in Feb 2024

10/10 Excellent

Teena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family ski trip with a non skier. Amenities at hotel were fantastic the location to Penken bahn was great with ski bus opposite. Food was fabulous and all staff were super friendly and helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Elvira, Frisco

Liked: Cleanliness, staff & service
Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and clean. Restaurant staff were excellent and extremely friendly.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
Stayed 3 nights in Feb 2020

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel comfort for sport families holiday With good restaurant and bar
Stayed 7 nights in Dec 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful, traditional, family-owned hotel that despite being large, offers very friendly and personal service. Nothing was too much trouble, the food was excellent, and you couldn't ask for more!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

10/10 Excellent

Emily patient

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short family ski trip

Lovely friendly staff especially our waiters ferenc & darius food was very tasty and plenty of it only gripe need better pillows and thought the lounge area on 2nd floor could be utilised better by having bar in it
Stayed 4 nights in Mar 2019

10/10 Excellent

Oleksiy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t look elsewhere - book this one!

Well, it’s a family run hotel and the beauty of it is being close to all the ski activities in addition providing absolutely amazing meals and facilities.
Stayed 7 nights in Feb 2019

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and spa area were fantastic. Also had a chill out lounge to sit in, which made up for the smaller but adequate room sizes.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast buffet

Spa are and breakfast buffet were the highlights, comfy bed great atmosphere and staff helped as well
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ski holiday at Neue Poste, great rooms, food and staff. Loved it
Stayed 7 nights in Jan 2019

10/10 Excellent

Hannes, Great Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior suites are spacious and comfortable. Staff are courteous. Half board excellent (typically Austrian - lovely salad buffet, plenty of meat). Worst thing : no in-room coffee facilities
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel is very well kept, clean and tidy, but a little dated in places.
Stayed 3 nights in Mar 2018

8/10 Good

JD, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel except for the smoking

I would make the bar and restaurant non smoking. Ruins the atmosphere for guests. Most people seems to go out to smoke. Swap out the bartender for someone a little less more personable. Wouldn’t serve us hot drinks at the bar.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t hesitate to stay here again!

Had a totally amazing stay. Friendliness of staff and food (half board) far exceeded our expeditions. Hotel was super clean and in a great spot on the edge of the main strip, across the road from the ski bus stop and a 3 minute walk to the train station. Our only complaint was the temperature of the pool which was far too cold for a spa pool. Wouldn’t hesitate to stay here again
Stayed 7 nights in Jan 2018

10/10 Excellent

Johnny, Isle of Man/South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!!

We loved our stay at Hotel Neue Post! Group of 3 couples in early/mid-thirties. Hotel in brilliant location and full of character. Stayed in room 406 which was beautifully decorated and very spacious. Also cleaned extremely well each day. Hotel Neue Post is a family run business and it shows - fantastically friendly staff and helpful. Restaurant is superb with everything you could wish for at breakfast and wonderful dinners. Ferenc served us for most of the week and possibly the best service we've had anywhere - thank you! Strongly advise booking a wine tasting in Hotel Neue Post's stunning cellar. We had no idea how much wine is produced in Austria nor how good it is! Thomas chose 3 whites & 3 reds for us and without hesitation we would say all we're very good wines. To summarise this place is not to be missed!

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very well appointed, with a delicious 5 course meal every evening served by an attentive waiter, and a plentiful buffet breakfast. The sauna facilities were excellent. I was surprised, however, that my single room was the same price as my friend's, yet his had an en suite bath (mine was a shower), a balcony (unlike mine), and his room was larger.