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Towersuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Suite, Sauna (Wellness)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Alpin)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Wellness)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Harmony Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Verwöhnhotel Kristall features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a health club, a spa tub, and a sauna.

Verwöhnhotel Kristall is a smoke-free property.

  • Library
  • Express check-in
  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Front desk (limited hours)
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Computer station
  • Food and water bowls
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Concierge services
  • Gift shops or newsstand
  • Pool umbrellas
  • Total number of rooms - 52
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Fireplace in lobby
  • Couples/private dining
  • Number of bars/lounges - 1
  • Full-service spa
  • Beach umbrellas
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Ski storage
  • Wheelchair accessible – no
  • Free parking nearby
  • Number of restaurants - 1
  • Banquet hall
  • Free train station pickup
  • Laundry facilities
  • Television in common areas
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Verwöhnhotel Kristall offers 52 accommodations with safes and bathrobes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Pillow menu
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.

Kristall-Stuben - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

Candle Light im Gewölb - This fine-dining restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Panorama-Terrasse - Overlooking the garden, this café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Vinothek - This wine bar specializes in international cuisine. Reservations are required. Open select days.

Hotelbar - Onsite cocktail bar. Open daily.

Room service (during limited hours) is available.

Spa Services

Kristall-SPA has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Sailing nearby
  • Scuba diving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 16.00 per pet, per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 1:00 PM

Check-in time ends at 10 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Minimum guest age is 14

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 16.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Guests under 14 years old are not permitted at this adults-only property.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Hotel Names

  • Verwöhnhotel Kristall
  • Verwöhnhotel Kristall Eben am Achensee
  • Verwöhnhotel Kristall Hotel
  • Verwöhnhotel Kristall Hotel Eben am Achensee
  • Verwöhnhotel Kristall Hotel Pertisau
  • Verwöhnhotel Kristall Hotel Eben am Achensee
  • Verwöhnhotel Kristall Eben am Achensee
  • Hotel Verwöhnhotel Kristall Eben am Achensee
  • Eben am Achensee Verwöhnhotel Kristall Hotel
  • Verwöhnhotel Kristall Hotel
  • Hotel Verwöhnhotel Kristall
  • Verwöhnhotel Kristall Hotel
  • Verwöhnhotel Kristall Eben am Achensee
  • Verwöhnhotel Kristall Hotel Eben am Achensee

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Hotel Reviews

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