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Verwöhnhotel Kristall

4.5 star property

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Exterior
Free daily buffet breakfast
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Breakfast, lunch, dinner served; local and international cuisine
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast included
  • Hot Tub
  • Room service

Explore the area

Map
Seebergstraße 10, Eben am Achensee, Tirol, 6213
  • Karwendel Cable Car
    ‪6 min walk‬
  • Karwendel-Bergbahn, Zwölferkopf Pertisau
    ‪8 min walk‬
  • Achensee
    ‪14 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪44 min drive‬

Room options

View all photos for Harmony Suite

Harmony Suite | Premium bedding, down comforters, in-room safe, individually furnished

Harmony Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Wellness)

Suite (Wellness) | Premium bedding, down comforters, in-room safe, individually furnished

Suite (Wellness)

  • 559 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Alpin)

Suite (Alpin) | Premium bedding, down comforters, in-room safe, individually furnished

Suite (Alpin)

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Towersuite

Towersuite | Premium bedding, down comforters, in-room safe, individually furnished

Towersuite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, Sauna (Wellness)

Luxury Suite, Sauna (Wellness) | Premium bedding, down comforters, in-room safe, individually furnished

Luxury Suite, Sauna (Wellness)

  • 710 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Verwöhnhotel Kristall

4.5-star Eben am Achensee hotel walkable to Karwendel-Bergbahn, Zwölferkopf Pertisau
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Verwöhnhotel Kristall offers 52 accommodations with safes and bathrobes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 14 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kristall Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Verwöhnhotel Kristall features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a health club, a hot tub, and a sauna.

Verwöhnhotel Kristall is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Kristall-Stuben - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Candle Light im Gewölb - This fine-dining restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Panorama-Terrasse - Overlooking the garden, this café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Vinothek - This wine bar specializes in international cuisine. Reservations are required. Open select days.
Hotelbar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Candle Light im Gewölb
  • Hotelbar
  • Kristall-Stuben
  • Panorama-Terrasse
  • Vinothek

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20.00 per pet, per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 14 years old are not permitted at this adults-only property
Children under 14 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
Guests under 14 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Verwöhnhotel Kristall
Verwöhnhotel Kristall Eben am Achensee
Verwöhnhotel Kristall Hotel
Verwöhnhotel Kristall Hotel Eben am Achensee
Verwöhnhotel Kristall Hotel Pertisau
Verwöhnhotel Kristall Hotel Eben am Achensee
Verwöhnhotel Kristall Eben am Achensee
Hotel Verwöhnhotel Kristall Eben am Achensee
Eben am Achensee Verwöhnhotel Kristall Hotel
Verwöhnhotel Kristall Hotel
Hotel Verwöhnhotel Kristall
Verwöhnhotel Kristall Hotel
Verwöhnhotel Kristall Eben am Achensee
Verwöhnhotel Kristall Hotel Eben am Achensee

Verwöhnhotel Kristall Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ranjit

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

It was amazing . Nice location with luckily had good weather
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to enjoy Pertisau and the beautiful Lake Achensee! The room was beautiful with 2 balconies and gorgeous views of the mountains. The bathrooms were immaculate and spacious and the toilet was in a separate area from the rest of the bathroom which was wonderful. We thoroughly enjoyed our stay there!
Stayed 2 nights in Dec 2017

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servizio impeccabile in questo hotel romantico. Consigliabile a tutti.
Stayed 4 nights in Jul 2018

10/10 Excellent

Hans Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

A. , Niederbayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Optimal für Langläufer

Alles sehr schön und neu, für unseren Geschmack zu rustikal, da ja eigentlich alles relativ neu ist, warum dann nicht modern gestalten! Was sehr angenehm war, dass die Saunen nie überfüllt waren. Sehr nettes Personal, jedoch ein bisschen zu viel Händegeschüttle, am Empfang, zur Abendessensbegrüssung und dann noch vom Ober.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rund-her-um Wohlfühlgarantie!

Sehr geehrte Damen und Herrn, wir können dieses Hotel auf jeden Fall weiter empfehlen, denn wir haben uns rund herum sehr wohl gefühlt. Es war eine entspannte Atmosphäre im Hotel, der Service war aufmerksam und sehr nett. Das Essen hat uns allen drei wirklich sehr gut geschmeckt. Es war ein toller Urlaub und das Hotel Kristall hat sehr viel dazu beigetragen. Ein herzliches Dankeschön. Mit freundlichen Grüßen und wir werden wiederkommen

10/10 Excellent

Florian, MÜNCHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WUNDERSCHÖN

WUNDERSCHÖNER AUFENTHALT!!!!!!!!!!!!!!!!!

10/10 Excellent

Elke, Parsberg, Opf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wellnesshotel

Freundliches Personal, Wellnessbereich überragend, Gutes Essen.

10/10 Excellent

Gabi und Bernd, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach toll !

Wir können dieses Hotel nur weiterempfehlen. Es war einfach alles wunderschön. Alle Mitarbeiter und die Besitzer sind durchweg freundlich und hilfsbereit. Das Hotel ist überall romantisch dekoriert mit Herzen, Skulpturen, Blumen...Das Essen war der Hammer, vor allem das Nachspeisen Buffet. Wir kommen wieder !!!