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This hotel has four different buildings. The one we stayed in required climbing 39 steps to get to the entrance; the others were much more accessible. Luckily, the hotel staff was most helpful and accommodating in carrying our suitcases to the room. The location is exquisite: opposite Lake Geneva and the well-maintained walking/running/biking path beside it, on the edge of a shopping /dining district in Lausanne. The rail shuttle to the main Lausanne train station runs every 3-7 minutes and is two blocks from the hotel parking lot. The hotel’s buffet breakfast is expensive. If a patisserie would suit your needs, there is an exquisite one a block away.

Best hotel I've ever stayed in! Fabulous!

Wonderful staff, amazing chateau, lovely and quiet, beautiful breakfast and fabulous surroundings.

An amazing experience with wonderful staff. Really enjoyed my stay. Specifically Emma was wonderful.

Great location, beautiful lobby, and helpful staff

Spacious apartment suitable for a longer stay. Negative points: there is no visible staff in the hotel. Communication about how to enter the hotel and room was sent from an email I did not recognize that invited to click on a link. No communication through the Hotels app. I was never given a transport card (in Geneva hotel guests get free public transportation ) adding extra cost to my stay. E-mails remained unanswered. The room was never cleaned during my stay.