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Best Western Plus Wilkes Barre Center City

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Wilkes Barre Center City

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Suite, 1 King Bed, Hot Tub, City View | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Breakfast included
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
77 E Market St., Wilkes-Barre, PA, 18701
  • F. M. Kirby Center for the Performing Arts
    2 min walk
  • Chacko's Family Bowling Center
    13 min walk
  • Wilkes-Barre General Hospital
    3 min drive
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    16 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 507 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Hot Tub, City View

  • 816 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1664)
The price is $107
per night
$119 total
includes taxes & fees
Dec 11 - Dec 12
Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel

About this property

Best Western Plus Wilkes Barre Center City

Wilkes-Barre hotel connected to the convention center, steps from F. M. Kirby Center for the Performing Arts
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Wilkes Barre Center City offers 75 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilkes-Barre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Wilkes Barre Center City features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 22000 square feet (2044 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Best Western Plus Wilkes Barre Center City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Best Western Plus Wilkes Barre Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1044 reviews" "
Rating 8 - Good. 298 out of 1044 reviews" "
Rating 6 - Okay. 95 out of 1044 reviews" "
Rating 4 - Poor. 30 out of 1044 reviews" "
Rating 2 - Terrible. 24 out of 1044 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Henrik

Liked: Staff & service
Disliked: Cleanliness
The receptionist was very welcoming and helpful. The location is right in downtown, you can walk to restaurants. The pool was not super clean, several cigarette butts in the water, trash laying around. Our bathroom was not very clean- hair everywhere. The breakfast was ok. The AC unit in the room was too noisy to keep it on.
Stayed 1 night in Aug 2024

10/10 Excellent

Carter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Delicious breakfast buffet! Great location to Wilkes Barre square and King’s College.
Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clients satisfaits
Cela fait plusieurs fois que nous allons à cet hôtel, c'est un bel emplacement, le service est très courtois. Personnel très accueillant et souriant, et tout spécialement Chris, qui a répondu à une demande suite à un problème, il a trouvé un arrangement, nous étions plus que satisfaits. Notre séjour a été plus qu'agréable. Nous y retournerons encore, c'est certain. Merci. Line et Pierre
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierre

Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property
Stayed 2 nights in Aug 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Caitlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly!
Upon arrival, the keys keys didn't work. It was late and we were traveling with children. Chris was quick to try new cards and then give us a new room. He was calm and polite. He gave us a discount and a bag of goodies for the kids. Our room was very clean and comfortable. Breakfast options were great compared to pther places we have stayed. We would stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained quiet older property with great staff and superior breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Liked: Property conditions & facilities
Great hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please put in more recycle containers
Stayed 2 nights in Jul 2024

10/10 Excellent

William Burruss

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying. This is a convenient location to stop from my trip from Virginia to Maine. Great price.
Stayed 1 night in Jul 2024

10/10 Excellent

Jon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The staff was very helpful. The room was very spacious, and clean. The breakfast was really too. Located very conveniently downtown, with nice secure parking. The only negative was that only one of the two elevators were working during this visit, otherwise it was amazing!
Stayed 1 night in Jul 2024

6/10 Okay

Breona

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Holes in walls. The one bed is almost smack up against the wall so you have tonscoot to the end of the bed to get out. However the staff was very friendly and polite.
Stayed 2 nights in Jul 2024

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, amenities
The staff was very friendly and helpful. Building could use some upgrades, but for a night or two, it definitely does the job. Very easy to access the building from the side door without a key so not the safest setup considering the location. Location was within walking distance to many restaurants and downtown events, but I wouldn't recommend walking around alone after dark.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Business traveler
Liked: Staff & service
People in the hallways being load when I'm trying to sleep
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel, sketchy downtown
The hotel is nice with very friendly and helpful staff, an expansive hot breakfast, and a wonderful outdoor pool, but it’s in a sketchy downtown area. We heard yelling on the street in the middle of the night — apparently not an unusual incident. Wilkes Barre has, alas, seen better days.
Stayed 1 night in Jul 2024

8/10 Good

Terry

Inconvenient. No stores nearby but excellent service
Stayed 1 night in Jul 2024

4/10 Poor

Cornelia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
This hotel needs help
Wonderful staff, but we paid for a center city experience with no center city open. We paid for an upscale hotel (at least pricewise as compared to others in the area) and we stayed in a hotel barely hanging on. There were 7 stories, but only one elevator that worked and one ice machine that worked.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
We did an overnight stay on a road trip & our way back home to upstate NY. I booked because of previous reviews & hotel. Was a very comfortable stay (beds, a/c, large screen TV, and bathroom) Outdoor pool was beautiful & exactly what we needed on this hot day.
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Frank

Stayed 1 night in Jul 2024

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Breakfast was included but was mediocre.
Stayed 1 night in Jul 2024