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Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel

Exterior
Exterior
Property amenity
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping

Explore the area

Map
1265 Commerce Blvd, Scranton, PA, 18519
  • Viewmont Mall
    4 min drive
  • Houdini Museum
    9 min drive
  • Marywood University
    12 min drive
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    22 min drive

Room options

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Accessible (Communications Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 1 Twin Bed, Accessible (Communications, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Twin Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Accessible (Communications, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 1 Twin Bed, Accessible (Communications, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Twin Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel

Hotel in Dickson City
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel offers 102 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. 32-inch LCD televisions come with premium satellite channels.

This Scranton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel features an indoor pool and a spa tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. An area shuttle within 5 mi and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site.

Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Ski passes
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • King sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Scranton Dickson City
Holiday Inn Express Scranton
Holiday Inn Express Scranton Dickson City
Holiday Inn Express Hotel Suites Scranton
Holiday Inn Express Hotel Suites Scranton
Holiday Inn Express Hotel Suites Scranton an IHG Hotel
"Holiday Inn Express Hotel Suites Scranton an IHG Hotel"

Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 638 out of 859 reviews" "
Rating 8 - Good. 165 out of 859 reviews" "
Rating 6 - Okay. 29 out of 859 reviews" "
Rating 4 - Poor. 12 out of 859 reviews" "
Rating 2 - Terrible. 15 out of 859 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Barbara

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stay in this hotel all the time, however I needed to wait for someone to fix my key, it wouldn't work. I had come from work tired and driving from NJ and instead of assigning me a new room I had to wait for it to be fixed which took more than 1.5 hours
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel. The staff were very friendly and accommodating. I did not like the breakfast. The sausage the first day was as hard as a rock. The second the sausage was good but the biscuits were hard on the bottom.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Stay here often.. front desk staff was excellent. They were extremely polite and helpful. We also felt that the cleaning crew did an exceptional job this trip… the room was very clean when we checked in and even more clean the 2nd day we stayed. Great job by all the staff.
Stayed 2 nights in Sep 2024

8/10 Good

Donald

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Okay for a one night stay
Carpet in room absolutely filthy Couch stains Breakfast nasty
Stayed 2 nights in Jul 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't aware in advance, but I was booked for a handicap-accessible room. The room was fine. It was spacious, if a little dated. Unlike a Holiday Inn express I stayed in the night before, it didn't have USB outlets on the night stands. The white comforter had a stain on it, but it didn't seem dirty. The bathroom floor was especially slippery for wet feet, which seemed weird for a handicap room. Overall, it was a nice room and I'd stay there again if I needed to.
Stayed 1 night in Sep 2024

8/10 Good

Brandon P

Liked: Cleanliness, staff & service, amenities
I checked in at 3:00pm. on September 17th and stayed just 1 night. I have had a rough couple of weeks and am bouncing around hotels. The woman at the desk asked if I was just passing through, and in my exhaustion, I let my situation slip. She could have dismissed it or given some sort of platitude, but she asked more about it and genuinely seemed to show compassion. It didn't change my life, but it made me feel good and took a little weight off my shoulders. It's been a while since I've seen some human kindness. Unfortunately, I can't recall her name. I didn't see her after checking in, and I didn't want to seem like a creep asking after her, but I hope she sees this and is commended for her ability to turn me into a grateful customer before I even made it to my room. It was such a short stay that I didn't get to interact with much of the other staff, but the ones I did meet were very friendly and warm. The hotel itself is very clean and quiet and close to some great restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

CATHERINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

CATHERINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Sep 2024

10/10 Excellent

Franklin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and location. I highly recommend to anyone traveling for work or just leisure.
Stayed 1 night in Sep 2024

10/10 Excellent

Kelli

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Plenty of towels not just 2 sets
Stayed 1 night in Sep 2024

8/10 Good

maria

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I find mouse poop near the pancake machine and the spa no working
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly staff and awesome breakfast..
Stayed 1 night in Sep 2024

8/10 Good

Brock

Business traveler
Liked: Cleanliness, staff & service, amenities
A quick review of half the parking lot as I walked in showed 7 lights needing replacement. The parking lot was very dark. Felt like an easy target for smash and grab thieves out of cars in a dark lot. Room 316 air conditioner was excessively loud. Definitely needs attention
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best holiday inn express we have ever stayed in. The room was huge and everything very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Aug 2024

2/10 Terrible

IRISH

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and took extra money off my card.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and room comfortable. Pool area has a nice place to relax outside. We went to Texas restaurant within walking distance.
Stayed 1 night in Aug 2024

6/10 Okay

Brittany

Traveled with family
Liked: Cleanliness, amenities
The hotel itself was fine. Many places to eat and shop very close. The beds were horrendous. They felt like the supports under the mattress were about to break. Very creaky, made noise every time you readjusted, and felt like the mattress dipped in the middle. The pool was nice, the Spa jets didn’t work, and the whole pool area was filled with unattended kids. The parents were out in the outdoor living space not paying attention to them fooling around in the spa or jumping backwards into the pool. Not inherently a hotel issue, but a potential issue with zero staff even checking in at all. Breakfast was good, not great, but what you expect for a hotel breakfast. Staff were nice. For one night it was fine but we were definitely glad our stay wasn’t longer.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024