Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel

3.0 star property

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January 2025
February 2025

Photo gallery for Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel

Property amenity
Lobby sitting area
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
600 Wildflower Drive at Route 115, Wilkes-Barre, PA, 18702
  • Geisinger Wyoming Valley Medical Center
    ‪15 min walk‬
  • Mohegan Sun at Pocono Downs
    ‪5 min drive‬
  • Seven Tubs Natural Area
    ‪8 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

  • 252 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 252 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 252 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 252 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • 264 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • 274 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

  • 264 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 264 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel

3-star Wilkes-Barre hotel close to Mohegan Sun at Pocono Downs
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel offers 152 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 43056 square feet (4000 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and ski storage. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM.
Wildflowers Restaurant - Overlooking the garden, this buffet restaurant serves breakfast and lunch.
NY Bistro - Overlooking the garden, this bistro serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 8 to 16 for adults and USD 5 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • NY Bistro
  • Wildflowers Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 43,056 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in fee: USD 75 for check-in between noon and 2:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 7:00 AM
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8.00 to 16.00 for adults, and USD 5 to 12 for children
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-in fee: USD 75 for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN PLUS East Mountain Inn
BEST WESTERN PLUS East Mountain Inn Wilkes-Barre
BEST WESTERN PLUS East Mountain Wilkes-Barre
Holiday Inn Wilkes Barre East Mountain Hotel
Holiday Inn Wilkes Barre East Mountain
Hotel Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
Wilkes-Barre Holiday Inn Wilkes Barre - East Mountain Hotel
Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
Holiday Inn Wilkes Barre East Mountain Hotel
Hotel Holiday Inn Wilkes Barre - East Mountain
BEST WESTERN PLUS East Mountain Inn Suites
Holiday Inn Mountain Hotel
Holiday Inn Mountain
Wilkes Barre East Mountain
Wilkes Barre Mountain, An Ihg
Holiday Inn Wilkes Barre East Mountain
Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel Hotel

Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 992 out of 1654 reviews" "
Rating 8 - Good. 364 out of 1654 reviews" "
Rating 6 - Okay. 183 out of 1654 reviews" "
Rating 4 - Poor. 66 out of 1654 reviews" "
Rating 2 - Terrible. 49 out of 1654 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenny, Lake Ridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was really comfortable, clean and quiet. I will book this place again next time.. Everything was the best hotel...

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Staff & service
staff - Soni and Hope (front dining staff) and Johnathan (front desk) were the stars of our stay - room was cleaned, though horrible- didn't change sheets, dusty, no Kleenex and no vac. - partner had a fall in the shower - built in grit to provide traction on base of tub has worn significantly - rendering it both useless and unsafe. She was unaware of either condition - somehow just scrapes and bruises as she literally fell out of the tub while trying to regain balance/position. Contacted front desk before dawn the next morning and despite Johnathan being very professional and empathetic, nothing changed. I asked for a simple bathmat for the tub for the remainder of our stay and nothing was generated upon our return later that afternoon. It was then that we discovered our room was still dirty - despite having been tended to. I really felt as if I was on Candid Camera back in the late 70's at this point. Hope, (Bisto) and Soni (AM Breakfast) are who saved Youse from a poor rating. So ya, that was rough - the accident of course, though an unplanned event it was indeed - the overall lack of response, follow up and ultimate remedy - was less than ideal. Perhaps room 326 will receive some much needed safety upgrades, coupled with a review of bathroom safety for all units. The built in traction surface for tubs becomes compromised over time - and the time has come right? Thanks for reading - not throwing stones - just a review. Mike
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Was very surprised because of the reasonable price that it was so comfortable and clean. On our trip we stayed at a Hilton that we paid $245 for, and I must say that this hotel was so much more clean ,the bed was way more comfortable,and the staff was way better. We will definitely come back to this hotel .
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Ss
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Unfortunately housekeepong missed the prior guest's underwear from the bathroom and the TV remote was obviously broken. But they quickly replaced it.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious. Great location.
Stayed 2 nights in Oct 2024

6/10 Okay

Ellen

Traveled with partner
Damage to wallpaper a slight musty smell in room. They didn’t complete room services after our second night
Stayed 4 nights in Oct 2024

10/10 Excellent

Donya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing i Didn't like.. Will Definitely stay again!!
Stayed 2 nights in Oct 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location, clean rooms. Check out is at 11 but the breakfast area closes at 10 which did not meet our needs
Stayed 1 night in Oct 2024

6/10 Okay

AARON

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was. Clearly not vacuumed or not vacuumed well. Floor in room was stained with red juice (I hope it was juice) Found food on the floor as well. I was only there for one night too tired to complain to the front desk. Took a 6am lukewarm shower, that was a real treat of my stay. It’s about what you can expect from a Holiday Inn. Not my first choice, but what are you going to do.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
To young ladies in the we hours of morn prompt very good customer service and knowledgeable Tatiana and Carman they deserve sum type of recognition
Stayed 1 night in Oct 2024

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
First room they gave us had a clogged toilet full of poop. Would not flush. 2nd room they gave us also had toilet problems. They said a plumber was coming to fix the toilet and no one ever showed up. There was mold on the ceiling inside the shower. The room smelled like mold. Room was dirty, old rugs, hallways smelled of pot and smoke. Hotel was supposed to be non-smoking. After several complaints to the front desk, the manager discounted our room when we checked out for all the inconveniences. Pool was very small and filled with kids. Fitness center was very small and packed with people. The breakfast was excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy

Stayed 1 night in Oct 2024

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2024

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff friendly and professional. Clean room. My dinner order was not correct. Food average.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Phyllis

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel , Clean and very nice personal
Stayed 1 night in Oct 2024