Wilkes-Barre Inn and Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wilkes-Barre Inn and Suites

Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board
Exterior
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
880 Kidder Street, Wilkes-Barre, PA, 18702
  • Mohegan Sun Arena at Casey Plaza
    ‪3 min drive‬
  • Chacko's Family Bowling Center
    ‪3 min drive‬
  • Wilkes-Barre General Hospital
    ‪4 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪12 min drive‬

Room options

Standard Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking

  • 200 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Wilkes-Barre Inn and Suites

3-star Wilkes-Barre hotel close to Mohegan Sun Arena at Casey Plaza
Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Wilkes-Barre Inn and Suites offers 114 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 4682 square feet (435 square meters) include conference space. This Wilkes-Barre hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Wilkes-Barre Inn and Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
Wilkes-Barre Inn and Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Shopping mall

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,682 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Wilkes Barre
Quality Wilkes Barre
Wilkes Barre Inn And Suites
Wilkes-Barre Inn and Suites Hotel
Wilkes-Barre Inn and Suites Wilkes-Barre
Wilkes-Barre Inn and Suites Hotel Wilkes-Barre
Quality Inn Suites Conference Center Wilkes Barre

Wilkes-Barre Inn and Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 152 out of 731 reviews" "
Rating 8 - Good. 107 out of 731 reviews" "
Rating 6 - Okay. 110 out of 731 reviews" "
Rating 4 - Poor. 112 out of 731 reviews" "
Rating 2 - Terrible. 250 out of 731 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Hugh, Davie

Disliked: Staff & service, amenities
I’ve stayed at this place twice and the first stay was marginal the second stay was unacy
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst room ever
The door to the room as wide open to the outside. The bed was not made with trash on the floor. The room smelled of chemicals. This must have been a attempt to remove bed bugs. The local health authorities will be notified.
Stayed 4 nights in Oct 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dontay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Laurence

Stayed 2 nights in Oct 2024

2/10 Terrible

Allen

Disliked: Cleanliness, amenities, property conditions & facilities
Room and bed sheets gotta be cleaned up better
Stayed 2 nights in Oct 2024

4/10 Poor

Sharina

Stayed 1 night in Sep 2024

10/10 Excellent

Arnetta

Stayed 1 night in Sep 2024

8/10 Good

christopher

Business traveler, Traveled with family
Disliked: Staff & service
?
Staying here is always a stay alone. No phone, no help desk support, (sorry I am disabled fi I feel on my face I rather be able to call for help than scream until someone hears me. The system is - "give me money - take a key - walk a mile - leave - and thank us. so so so NOT modern
Stayed 2 nights in Oct 2024

10/10 Excellent

Dontay

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Aaronys

Stayed 1 night in Sep 2024

10/10 Excellent

Roxane

Stayed 1 night in Aug 2024

2/10 Terrible

Thiago

Disliked: Amenities, property conditions & facilities
We stayed for two nights. First night, room next door kept blasting music so we had to sleep with our tv blasting to drown out the music. *Breakfast was slim and noticed people just taking hot food with their hands. Second night, we understood why there was noise and signs during breakfast, "no food outside breakfast area"..... Hotel is being used as HOUSING, instead of just as a hotel. *Pool area was closed, now we understand why. Stay elsewhere, this hotel is not worth a dime out of your pocket.
Stayed 2 nights in Sep 2024

4/10 Poor

EDMUND

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst room ever
Terrible room walked in room there was a blower running on the floor for fresh paint on the ceiling paint peeled of bathroom wall the air conditioner didn't work properly the hair dryer didn't work only one towel and washcloth in the room that was booked for 2 people
Stayed 1 night in Sep 2024

8/10 Good

Marcus

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The sheets were the only clean thing in the room. The floor was sticky, the toilet had fecal matter on the underside of it, the shower was stained with who knows what. One of the worst mattresses I've ever slept on, which is fine for the price. I don't expect luxury when I book an inexpensive room, but I do expect the room to be clean.
Stayed 1 night in Sep 2024

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was run down. Definitely needs updating. Stains on bedding. There was no one around the front desk at check out time so there was a line.
Stayed 1 night in Sep 2024

2/10 Terrible

Queenie

Stayed 1 night in Sep 2024

2/10 Terrible

Natascha Nathalie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad area and felt extremely unsafe. Also hotel room was maintained in horrible condition
Stayed 2 nights in Sep 2024

2/10 Terrible

Henry L

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, broken blanket, dirty sheet, bathroom was dirty. Smell a lot as cigarette. Too much noise.
Stayed 1 night in Sep 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arnetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was Wednesday night September 18 Although I arrived at 11 pm the staff was visible and checked me in immediately. The night auditor was very kind and accommodating and personable. She deserves a raise, she has a lot of patience considering the clientele and all of the responsibilities she has. I have never been to Wilkes-Barre but she was working non stop and the area didn't seem the safest. There were 24 hour food options walking distance and breakfast was exceptionally delicious with many choices. Checkout was seamless . I could do door dash as well. I would definitely return and recommend to friends
Stayed 1 night in Sep 2024

8/10 Good

Sergue

Traveled with group
Liked: Staff & service, amenities
We were 3 family and stayed there for one night. 1 of the rooms had dirty bed linen, towel and toilet bowl. Also it had strong smell of tobacco. My room was better, but also had smell of smoking. At night somebody loudly shout outside at 3:00 and 5:00.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024