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Wilkes-Barre Inn and Suites

3.0 star property

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Photo gallery for Wilkes-Barre Inn and Suites

Exterior
Free daily full breakfast
Lobby
Lobby
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
$65
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
880 Kidder Street, Wilkes-Barre, PA, 18702
  • Place, Mohegan Sun Arena at Casey Plaza
    ‪19 min walk‬
  • Place, Mohegan Sun at Pocono Downs
    ‪4 min drive‬
  • Place, Seven Tubs Natural Area
    ‪6 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 200 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Wilkes-Barre Inn and Suites

3-star Wilkes-Barre hotel close to Mohegan Sun Arena at Casey Plaza
Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Change of towels is available on request.
Wilkes-Barre Inn and Suites offers 114 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 4682 square feet (435 square meters) include conference space. This Wilkes-Barre hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Wilkes-Barre Inn and Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 8:00 AM.
Wilkes-Barre Inn and Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Shopping mall

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,682 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Cash App
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Wilkes Barre
Quality Wilkes Barre
Wilkes Barre Inn And Suites
Wilkes-Barre Inn and Suites Hotel
Wilkes-Barre Inn and Suites Wilkes-Barre
Wilkes-Barre Inn and Suites Hotel Wilkes-Barre
Quality Inn Suites Conference Center Wilkes Barre

Wilkes-Barre Inn and Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 267 out of 1023 reviews
Rating 8 - Good. 144 out of 1023 reviews
Rating 6 - Okay. 132 out of 1023 reviews
Rating 4 - Poor. 137 out of 1023 reviews
Rating 2 - Terrible. 343 out of 1023 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK HERE

Save your money and find somewhere else to stay. This hotel is sketchy from the moment you arrive all staff outside smoking and don’t care about you at all. We arrived to our non smoking room to find it smelling awful like cigarette smoke and have cigarette burns on the comforter. We are now fighting for a refund and had to find a new hotel at 1am in the morning. Very unfun
Stayed 1 night in Jul 2025

4/10 Poor

yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

2/10 Terrible

Deanna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run.

Single handily the worse place I’ve stayed at, and I have traveled quite a bit. I knew at booking the because of the price point I was going to be sacrificing some comfort. I at least expected clean towels and clean bedding. Neither of which happened. I went down to the front desk twice both times no one was there, so I gave up and slept in the car in the parking lot. Let’s list the issues, at check in a guest that had just been checked in was complaining that someone was trying to enter their room, if the person whose room that was (I think you had two 278, 283? Something like that) the front desk guy rolled his eyes and said you were being dramatic, upon entering the smoke detector had no battery and was chirping we ended up disconnecting it and it was still chirping. Bathroom was outdated despite newer looking light fixtures. Towels had weird stains, hair all over the floor and behind the door. Bed had what looked like animal hair on it?! Neighbor was blasting music and their dog was barking/whining. We were only supposed to be there to get 5/6 hours of sleep and a shower before having to go to our meeting… we didn’t end up showering because ew. And we only had about 3 hours of sleep so that was awesome. Anyways I would request a refund but honestly it wouldn’t do any good judging by the google and yelp reviews that I probably should have looked at prior to booking- that’s my fault.
Animal hair on the bed
Dirty towel
Dirty bath mat, ignoring the shower
Pretty little lamp shade 🙄
Stayed 1 night in Jul 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Low price, even lower quality.

The entire hotel needs to be updated. The stairs and balconies were very rusty with age. Our room had not been swept and had quite a bit of dirt on the floor. It was supposed to be a non-smoking room, but reeked of cigarettes. There were only 2 small bath towels and a hand towel. They were from last century, I believe, they were so worn out. I had to ask for some wash cloths and they were just as worn. Breakfast was just fair. Eggs, sausage and waffles, but only on the last day (we stayed 3 nights) was there any fruit and the one time I had cereal, it was stale. We would not stay there again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Hannah

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awful. Unsafe and not clean.
Stayed 1 night in Jul 2025

2/10 Terrible

ROY ALLAN

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We reserved at Expedia but the rooms we reserve for were not yet readyconsidering we arrived late. They offered us another room but it was filthy and so they offered another one. When we opened the sofa bed there were roaches and smelled awful. They are cheap but you get what you pay for. The lady at the breakfast area was so pleasant though.
Stayed 1 night in Jul 2025

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was FILTHY! Day staff was not helpful. Woman that worked the front desk overnights was very help and nice. We cut our stay short because of how disgusting the place was. Towels were dirty, pillows had drool stains (well I'm hoping thats all they were!). Mattress looked like some one had been murdered on it. There were so many pubes. It was gross. Cleaning Crew needs to get lessons on how to clean a room. Place was just so gross!!
Stayed 2 nights in Jul 2025

2/10 Terrible

MARC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst place I have booked

Of all the nights I have traveled, I never felt I had to leave a place due to cleanliness or safety concerns, and this place had both. I left the room because I did not feel safe and the room smelled of urine. I went down the road and stayed at another hotel for the same price that was quiet and clean.
Stayed 1 night in Jul 2025

2/10 Terrible

Karthikeyan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Maribel, Brooklyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dusty and smell like cigarettes
Stayed 1 night in Jun 2025

4/10 Poor

Joan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Stayed 1 night in Jul 2025

2/10 Terrible

Les

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirtiest hotel I’ve stayed in

Room was disgusting. Dirty. Stained sheets and towels. Pubic hair all over the bathroom. Slept on top of the sheets for 3 hours and left.
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Traveled with family
Liked: Staff & service

Deceiving photos

Bed linen is not as pictured. We got a room that had no towels in it. Managed to get some finally after the 2nd request. The bathroom looks old and is kinda dirty. Writing on the walls. The breakfast staff is very nice and friendly and accommodating! Other than the bathroom and bed linens the room is decent! Just don’t go based off pictures cuz that’s not what you’re getting.
Stayed 1 night in Jul 2025

8/10 Good

Allison

Stayed 1 night in Jul 2025

6/10 Okay

Rose, Bethlehem

Business traveler
Liked: Staff & service
The place isn't much to look at. The staff was wonderful and the breakfast was good. However the room was dirty smelly and with roaches. It wasn't a pleasant stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Burnell

Stayed 1 night in Jul 2025

6/10 Okay

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service
Room was very run down pillows very small.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrea, PROPSECT

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Problems checking in. Specific room not given and pull out bed had not sheets or pillows. Seedy inhabitants of rooms some with obvious mental illness. One inhabitant using IV drugs in her room. Bed super soft with springs popping thru mattress. Towels very small and dirty. Two police cruiser on property around 8:30am. NEVER AGAIN.
Stayed 1 night in Jul 2025

2/10 Terrible

Dwayne, BINGHAMTON

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Run down filthy property that's basically a drug den for welfare recepients. Very few actual hotel guests most people appear to be"living" there. Within minutes of arriving you'll see junkies, tweakers, and the mentally ill. No 3rd party booking companies should be partnered with them. Unless you're looking for heroin, meth, hookers, or to get robbed STAY AWAY AT ALL COSTS !!!
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Liked: Staff & service
You get what you pay for. 75$ for a room you don't expect much. Bathroom was under par. Crack in tub. Inside drawers was all like bubbled. Good for a quick cheap sleep
Stayed 1 night in Jul 2025

10/10 Excellent

Jimmy

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Nice rooms great breakfast and Tara the night time supervisor I'm guessing was a huge helped directing me where to go for good food and entertainment
Stayed 1 night in Jun 2025

10/10 Excellent

Burnell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Traveled with family
Disliked: Cleanliness
There was black dirt in the doorway entering the bathroom and on the floor around the wall of the bathroom. There were not enough towels . We had to request more twice before more were brought. There were many Young people milling around in the parking lot which made my family feel unsafe.
Stayed 1 night in Jun 2025

10/10 Excellent

Dante

Stayed 1 night in Jun 2025