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We made a last-minute booking at this hotel. We would have preferred a room for our entire party but at such short notice this wasn’t possible. The rooms we were given were spacious and clean. It’s very convenient for the airport bus and the red route of the City Bus Tours. A great location with several supermarkets and dining options. One of our party had a birthday and we were given a bottle of sparkling wine, which was a really lovely touch. Thank you!

Clean rooms and exceptionally kind staff

Good basic 4 star hotel, as a base with a pool and breakfast it was fine for us. As long as a little tired decor doesn’t trigger you you’ll be great. Location is fantastic with a small park next door, shopping centre 5mins walk away and dozens of bars and restaurants nearby.

The hotel is in a good location, but the rooms are noisy at night. By 2:00 a.m., street noise and traffic can be heard . There is no on-site parking, so guests must use street parking and renew it by 8:00 a.m. ( free from 8 pm to 8am). Some rooms are below ground level (labelled Level 1, when in reality is -1). On a positive note, the reception staff is efficient and responsive. We were not initially given the room type we had booked, but the issue was resolved and we were moved to the correct room on the second night. Housekeeping could also be improved, particularly the bathroom cleaning. The Wi‑Fi was also frequently disconnected. We paid CAD 327 per night during the August high season, and at that price the hotel feels overpriced, especially since neither breakfast, nor parking is included. Overall, the value for money is disappointing.

We really enjoyed staying at this hotel - quiet peaceful setting in beautiful gardens. Would definitely return.

Excellent hotel, highly recommend!

Lovely boutique hotel nestled in a little bay of Camara de Lobos. Our initial flight from London was cancelled so we arrived a day and a half later than anticipated and when we called to inform the hotel they were so helpful, held the room for us and ensured they had 24/7 reception so we were able to check-in fairly late. They had a welcome present for us in the room as well (that might be because we booked through hotels.com VIP though). The staff were lovely, helpful and friendly throughout our stay. There's no parking, but nearby street parking and a large lot that costs about 8Eur a day. The hotel is in a tiny alleyway though so once you see it the lack of parking makes sense. Good breakfast spread and the rooftop pool looks nice, albeit it's a bit small. There's AC in the room, but it's not the strongest. Overall a great stay, has been our preferred hotel to some of the larger resort style hotels we've stayed in elsewhere on the island. Would definitely go back!

We had a wonderful stay and would absolutely recommend this hotel to anyone visiting Madeira. It had everything our family needed for a comfortable and relaxing trip—from the well-equipped kitchenette and espresso machine to the thoughtful touch of a collapsible drying rack for swimsuits and towels. The staff were exceptionally kind, welcoming, and always eager to help. The hotel itself was spotless, and it was clear that cleanliness and guest comfort are top priorities. Breakfast was outstanding, with a great selection of fresh, delicious options. We truly enjoyed our stay and will definitely be booking here again on our next visit!