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citizenM Seattle South Lake Union

4.0 star property

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Photo gallery for citizenM Seattle South Lake Union

Interior
Lobby
Interior
Interior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
$116
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
201 Westlake Avenue North, Seattle, WA, 98109
  • Place, Amazon Corporate Headquarters
    ‪5 min walk‬
  • Place, Seattle Center
    ‪10 min walk‬
  • Place, Space Needle
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Seattle South Lake Union

4-star hotel in South Lake Union
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Seattle South Lake Union offers 264 accommodations with iPads and iPod docking stations. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and express check-in.

CitizenM Seattle South Lake Union is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1435 out of 1951 reviews
Rating 8 - Good. 322 out of 1951 reviews
Rating 6 - Okay. 106 out of 1951 reviews
Rating 4 - Poor. 50 out of 1951 reviews
Rating 2 - Terrible. 38 out of 1951 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Apoorva, San Diego

Stayed 3 nights in Aug 2025

2/10 Terrible

Katrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor of the hotel and room. I liked that I was able to check in early and get a room. I like that I could get around on foot to some places. I had an issue with cleaning staff entering my room and going through my closed suitcases when I brought it to managements attention they offered me coffee and since stated I was leaving in the morning it shouldn’t be a problem letting them know not to return to my room. Very frustrated and feel upset about that situation and management did not respond properly.
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the convenience and cleanliness. Rooms are too small for my preference.
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the hotel, staff and location and have absolutely no complaints except for the bathroom. There is really no privacy for a couple sharing one of the rooms. Even the shower pressure is great! But I think that folks should know about the bathroom situation before they book. It’s a small iced glass area that is in the bedroom, not a separate room. Perfect for a solo traveler, though!
Stayed 3 nights in Aug 2025

6/10 Okay

Natalia

Liked: Staff & service, property conditions & facilities
Unaware that we needed to use ipad for all services like cleaning. Rooms very small
Stayed 3 nights in Aug 2025

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Little to small
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and very nice. Staff were friendly and helpful. Room was too small. Nice decor and all but not functional. Bed was placed between walls, against the window where there's no room to move around. My wife and I stayed. The room was not even suitable for one person.
Stayed 1 night in Aug 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay I’ve had so far
Stayed 1 night in Aug 2025

10/10 Excellent

Monika

Traveled with family
Liked: Amenities
It was nice
Stayed 9 nights in Aug 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra sleek, modern and compact. A very Japanese Design feel.
Stayed 2 nights in Aug 2025

4/10 Poor

Lillian

Traveled with group
Disliked: Cleanliness, staff & service
There were hairs on the mattress by the wall… gross. It also advertises 24/7 bar and snacks but it closed at 2am. Cool lights in the bathroom though.
Stayed 1 night in Jul 2025

8/10 Good

AUDREY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Alton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
While the staff was supportive, the room was smaller than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very Modern. The only thing for 2 people with luggage is the small size of the room....
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and there were lots of restaurants nearby. I would definitely stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how modern the property was but also very comfortable. Close to a lot of the main attractions as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammad Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Aug 2025

8/10 Good

DeAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel except for the room. The standard king room feels like a travel trailer. Very long, bed is at end of room & you have to crawl over/around partner to get out of the bed (I’m too old for that) because the bed is attached to wall. On flip side, staff great, bar/lobby awesome, drinks/apps great, decor very cool. Great location/walkable. Would stay again only get a different room.
Stayed 1 night in Aug 2025

10/10 Excellent

Belenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jasmine Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte, Wasilla

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible safe and rentable scooters everywhere.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Disliked: Amenities
I was hit by a car the night before my checkout. I asked for a free late checkout because I was in pain. They made me pay for it. They gave me a free drink voucher…
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Loved the tech features of the room. Rooms are small so not great for a long stay but great for a weekend getaway. Very walkable. Super safe. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kasey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Awesome location
Stayed 3 nights in Aug 2025