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Hotel Sorrento

4.0 star property

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Photo gallery for Hotel Sorrento

2 bars/lounges
View from property
Meeting facility
Exterior
Concierge desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Room service
  • Bar
  • Parking available

Explore the area

Map
900 Madison St, Seattle, WA, 98104
  • Pike Place Market
    ‪17 min walk‬
  • Space Needle
    ‪5 min drive‬
  • Seattle Waterfront
    ‪5 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪19 min drive‬

Room options

View all photos for Sorrento Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Sorrento Suite

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Sorrento Suite

Sorrento Suite | Living area | 42-inch flat-screen TV with cable channels, TV

Sorrento Suite

  • 450 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sorrento Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Sorrento Suite

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ravello Studio Suites

Ravello Studio Suites | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ravello Studio Suites

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Sorrento

4-star hotel in Downtown Seattle
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Wired internet in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hotel Sorrento offers 76 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Seattle hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wired Internet access is complimentary. Event facilities measuring 3600 square feet (334 square meters) include conference space. This Mediterranean hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Sorrento is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.
Hotel Sorrento has a restaurant on site.
Stella. - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Fireside Room - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 12 to 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fireside Room
  • Stella.

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3,600 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1909
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Sorrento
Sorrento Hotel
Sorrento Hotel Seattle
Sorrento Seattle
Hotel Sorrento Seattle
Sorrento
Hotel Sorrento Hotel
Hotel Sorrento Seattle
Hotel Sorrento Hotel Seattle

Hotel Sorrento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Classy hotel with old-world charm. Breakfast was especially good. We also tried the bar and food was really good there, too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Old school property that doesn't feel like no one has touched it in the past 20 years. Great ambiance, much quieter and cleaner than other hotel properties on the other side of the freeway, yet still very walkable. Gem.
Stayed 1 night in Dec 2024

10/10 Excellent

carl

Beautiful property
Stayed 1 night in Nov 2024

8/10 Good

Don

Liked: Cleanliness, staff & service
Wonderful old hotel with lots of class. A little worn around the edges. Great helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a lovely historic hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very cold and I needed space heaters .
Stayed 1 night in Dec 2024

8/10 Good

Regina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was very convenient for my surgery I had at Virginia Mason. It’s a bit loud with the hospital being nearby so be prepared to have a white noise machine. Also room service does not exist. It was a problem for us because I just a had surgery and had limited mobility.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Hotel
Wonderful experience. My husband had surgery at Virginia Mason Hospital which is one block away from the Sorrento. The staff was super, restaurant a delight and the valet parking made life easy. Highly recommend the hotel if you’re looking to minimize stress for medical visits. Also just a wonderful hotel for any occasion.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Tina

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for business.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Stayed 1 night in Nov 2024

10/10 Excellent

Earl

Traveled with partner
Liked: Amenities, property conditions & facilities
One block from Virginia Mason (best) downtown hospital, three blocks from Swedish hospital, incredibly friendly staff. Recently remodeled bathrooms and very comfortable beds. Our new go-to when going in to Seattle.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute hotel with lots of charm. My husband had knee replacement surgery and the hotel was a hop skip and a jump to the surgery center. Want to go back for real vacation stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Tom

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to checkout serve all throughout was amazing. I had surgery the day we checked in and they made sure I was able to sit at the bar comfortably because they brought a tool so I could keep my leg elevated and comfortable!!
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Stayed 1 night in Nov 2024

10/10 Excellent

Shayla

Stayed 1 night in Oct 2024

10/10 Excellent

Celeste, spokane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the safe stay locations in Seattle
Stayed 1 night in Nov 2024