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Áurea Convento Capuchinos by Eurostars Hotel Company

5.0 star property

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Photo gallery for Áurea Convento Capuchinos by Eurostars Hotel Company

Reception
Reception
Front of property
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Junior Suite (Parral) | Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
$140
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Plazuela Capuchinos 2, Segovia, Segovia, 40001
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Segovia Cathedral
    ‪5 min walk‬
  • Place, Segovia Aqueduct
    ‪8 min walk‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

Eco-friendly toiletries, hair dryer, slippers, towels

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room (Adult)

Triple Room (Adult) | Minibar, in-room safe, desk, blackout drapes

Triple Room (Adult)

9.6 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room (Parking)

Minibar, in-room safe, desk, blackout drapes

Superior Double Room (Parking)

9.0 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room Single Use

Eco-friendly toiletries, hair dryer, slippers, towels

Deluxe Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Presidential Suite

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite (Parral)

Junior Suite (Parral) | Minibar, in-room safe, desk, blackout drapes

Junior Suite (Parral)

  • Sleeps 2
  • 1 Double Bed

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About this property

Áurea Convento Capuchinos by Eurostars Hotel Company

5-star hotel in Segovia Old Town
Along with a full-service spa, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Áurea Convento Capuchinos by Eurostars Hotel Company offers 62 air-conditioned accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

In addition to a full-service spa, Áurea Convento Capuchinos by Eurostars Hotel Company features a sauna and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2530 square feet (235 square meters) include conference space. This luxury hotel also offers a library, a terrace, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Áurea Convento Capuchinos by Eurostars Hotel Company is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8 AM and 11 AM.
Villena - This restaurant specializes in international cuisine and serves lunch and dinner.
Lobby bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Lobby bar
  • Villena

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,530 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Self parking fee: EUR 15 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Access to the spa facility is available by reservation only.
The listed optional spa fee is charged per person, per entrance to access the spa area.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Eurostars Convento Capuchinos Segovia
Hotel Eurostars Convento Capuchinos
Eurostars Convento Capuchinos Segovia
Eurostars Convento Capuchinos
Hotel Eurostars Convento Capuchinos
Áurea Convento Capuchinos by Eurostars Hotel Company Hotel
Áurea Convento Capuchinos by Eurostars Hotel Company Segovia

Áurea Convento Capuchinos by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 627 out of 807 reviews
Rating 8 - Good. 137 out of 807 reviews
Rating 6 - Okay. 29 out of 807 reviews
Rating 4 - Poor. 8 out of 807 reviews
Rating 2 - Terrible. 6 out of 807 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, great service
Stayed 1 night in Sep 2025

2/10 Terrible

Jez

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

Très décevant

Cet hôtel est très loin d'être un 5 étoiles. Accueil sans finesse et brusque. Air climatisé dans la chambre bruyant et défecteux : après notre signalement, le commis nous a dit qu'il fallait attendre pour que le bruit cesse. Le problème persistait et on nous a offert une nouvelle chambre. On voulait que nous passions d'une chambre spacieuse et lumineuse à une cellule de moine étroite et obscure. Nous avons refusé, et on nous a trouvé une chambre plus grande dans un bâtiment attenant, sans aucun charme. Nous avons demandé de récupérer la première chambre lorsque le problème de la climatisation serait réglé, mais avons appris le surlendemain que la chambre avait été attribuée à d'autres clients... Au final, toute la climatisation des chambres est insuffisante. Fenêtres sales, salle de bain absolument non fonctionnelle avec jets dans la douche qui éclaboussent toute la pièce et rend le plancher très glissant. Spa payant (prix exhorbitant alors que nous sommes clients de l'hôtel). Terrasse extérieure lamentable avec gazon artificiel et conduit d'aération à côté des tables. Seul attrait : la vue sur la vallée.
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
The staff weren’t polite- when I asked reception to show me the gym she told me to change first I said I’d like to go now to see it and she said you can’t workout in that and was rude to me- I only workout depending. On what’s in the gym its pointless changing and then I can’t even do my workout it’s reasonable to be asked to be shown the gym and not told like a child to get dressed first. I had paid for breakfast at the hotel, I needed to leave early the next morning and I got told they only serve breakfast at 8 which was too late and the breakfast packed for me was a dry bread with cheese and some juice and fruit that’s not worth the price. There’s no usb ports and the tv doesn’t allow for streaming
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for stay in Segovia!
Stayed 2 nights in Aug 2025

10/10 Excellent

Larisa

Stayed 1 night in Jun 2025

10/10 Excellent

Jason, Vancouver

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staycation

Ideal hotel for me. Out of the crowd. Tuck in a quiet alley and beautiful view from the room. The room is spacious and clean. Bathroom amenities is great. Shower space is spacious. Parking is available from the hotel and 15 euros per day. It is a covered carpark and connected to the hotel. The front desk staff were all friendly and helpful. I appreciate very much their prompt assistance to my needs. Will return to this hotel for sure on my next visit. Thank you for taking care of us. To all the staff, thank you. PS- the porter staff is helpful too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a lovely city

A wonderful hotel, excellent staff . A little difficult to find , but a lovely location in a truly beautiful city.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alistair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel set in a stunning historic building. Our room was beautiful—spacious, comfortable, and with an incredible view across the valley
Stayed 1 night in Jun 2025

10/10 Excellent

walter

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in a beautiful town. Very historic feel but modern interiors and spa. Spactacular views of countryside and medieval buildings.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean, comfortable property. Great location, and good parking
Stayed 1 night in Jun 2025

10/10 Excellent

Haissam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel walking distance from tourists attractions. Very helpful staff. Very nice town.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel, very clean,spacious rooms, great location.Only one bad thing is the bar area. There was no on behind the bar
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Simply lovely
Stayed 1 night in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Norma, Aventura

Stayed 1 night in Jun 2025

2/10 Terrible

Norma, Aventura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The worst service ever, nice hotel and location but very rude! We had (my family) more than 20 rooms for a niece’s wedding for the weekend and they couldn’t accommodate one room for my elderly mother for one hour late checkout, unbelievable!!
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities, room comfort
A beautiful environment, delightful staff, and an overall wonderful stay.
Stayed 2 nights in May 2025