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Hotel Cetina Palacio Ayala Berganza.

4.0 star property

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Photo gallery for Hotel Cetina Palacio Ayala Berganza.

Reception
Junior Suite | Down comforters, in-room safe, desk, free WiFi
Terrace/patio
Front of property
Junior Suite | Down comforters, in-room safe, desk, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle de las Carretas, 5, Segovia, Segovia, 40001
  • San Millan Church
    ‪2 min walk‬
  • Segovia Aqueduct
    ‪4 min walk‬
  • Casa de los Picos
    ‪5 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down comforters, in-room safe, desk, free WiFi

Standard Double or Twin Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, free WiFi

Junior Suite

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down comforters, in-room safe, desk, free WiFi

Superior Double or Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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The price is $151
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$166 total
includes taxes & fees
Mar 8 - Mar 9
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About this property

Hotel Cetina Palacio Ayala Berganza.

4-star Segovia hotel with restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Cetina Palacio Ayala Berganza. offers 19 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Segovia hotel also offers a terrace, tour/ticket assistance, and a garden.

Hotel Cetina Palacio Ayala Berganza. is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 118 reviews
Rating 8 - Good. 19 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

An ok experience… not a 4 star hotel
Our stay was brief, the room was spacious however the bathroom had alot of opportunity… the shower inundated and wet all the bathroom floor on to the room, we had to call front desk to clean early in the morning. Thankfully they helped right away however The floor stayed wet and made our morning routine longer and disappointing. I believe these rooms need to be upgraded as they look and feel worn down. The closet dresser is old and the safe is just a box easy to steal it as it is not attached to anything and its lightweight. I would not rate this hotel as a 4 stars. They definitely look much better in pictures.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
Rooms needs upgrade. Room have shuttles that is broken instead of curtains. Room was too dark, quite hot at night and toilet shower bathtub was choked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with old world charm. perfect location because near everything but quiet too. Fantastic breakfast and lovely staff. Cynthia at front desk was so nice and helpful. Loved this hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Eusebio, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place everything was Great
Stayed 2 nights in Sep 2024

8/10 Good

John, Lake Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Renata

Liked: Amenities, property conditions & facilities
I am so glad to have found this little gem in the heart of Segovia- steps away from the Aqueduct street and 10 mins from university or cathedral. Super quiet. Beautiful, charming property with all the boutique-y charms I was looking for. The staff was so friendly, helpful and all-around a pleasure. Def get the breakfast - it’s great. Highly recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel in an old building with a nice modern renovation. extremely comfortable large rooms, great service, very clean and quiet. Breakfast could use some changing form one day to another but the food was absolutely delicious and lots of variety
Stayed 4 nights in Aug 2024

8/10 Good

C.K., Maarssen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Beautiful hotel and walkable: 20 mins away from the Alcazar and 10 minutes away from the Aqueduct. Staff was very helpful and friendly. Breakfast was delicious too. We had a spacious room for our family of 4 and the windows were beautiful.
Stayed 1 night in Aug 2024

10/10 Excellent

ERCAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks to personal, very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relacion calidad precio muy buena.
Buen trato, limpio, bien ubicado, desayuno abundante y variado. Relacion calidad /precio muy buena.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa, Santo Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel it was really nice and service was good. Its a bit walk to Plaza Mayor but it was an overall good experience. Segovia is a lovely medieval town we love it!
Stayed 4 nights in Jul 2024

10/10 Excellent

Mabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, room are big.
Stayed 1 night in Jul 2024

10/10 Excellent

brett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms in what felt like a boutique hotel
Stayed 4 nights in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
In the town center between the Aqueduct and the Palace. Good location, excellent breakfast and very quiet area.
Stayed 2 nights in Jun 2024