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Hotel - Restaurant Crystal

3.0 star property

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In-room safe, desk, blackout drapes, soundproofing
Reception
Front of property
Suite | In-room safe, desk, blackout drapes, soundproofing
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
43 Avenue de la Gare, Erstein, 67150
  • Wurth Museum
    ‪19 min walk‬
  • Train Station Square
    ‪19 min drive‬
  • Strasbourg Cathedral
    ‪23 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪19 min drive‬

Room options

Superior Room

  • Sleeps 3
  • 1 Twin Bed

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Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

  • 441 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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In-room safe, desk, blackout drapes, soundproofing

Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

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In-room safe, desk, blackout drapes, soundproofing

Double Room Single Use

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Triple Room | In-room safe, desk, blackout drapes, soundproofing

Triple Room

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Superior Quadruple Room

  • Sleeps 5
  • 2 Queen Beds OR 2 Twin Beds

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout drapes, soundproofing

Twin Room

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel - Restaurant Crystal

3-star Erstein hotel with restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, a computer station, and an arcade/game room are onsite. Housekeeping is available on request.
Hotel - Restaurant Crystal offers 69 accommodations with safes and complimentary newspapers. 20-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. Complimentary self parking is available on site.

Hotel - Restaurant Crystal is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7 AM and 10 AM on weekdays.
Le B - This bar specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 16 to 16 for adults and EUR 9 to 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le B

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Free bicycle rentals
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults, and EUR 9 to 9.5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel restaurant Crystal ERSTEIN
restaurant Crystal ERSTEIN
restaurant Crystal
Hotel Restaurant Crystal
Restaurant Crystal Erstein
Hotel - Restaurant Crystal Hotel
Hotel - Restaurant Crystal Erstein
Hotel - Restaurant Crystal Hotel Erstein

Hotel - Restaurant Crystal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 109 reviews
Rating 8 - Good. 49 out of 109 reviews
Rating 6 - Okay. 9 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafal

Stayed 1 night in Jun 2023

8/10 Good

Steve

Stayed 1 night in Oct 2022

8/10 Good

nathan

Stayed 3 nights in May 2022

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Apr 2022

10/10 Excellent

Peter, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
I have just returned from a cycling trip across Europe where I stayed in 17 different hotels. Many were excellent, but this was my favourite. The young lady on reception was exemplary - warm and friendly and yet very professional. She arranged for a safe area for my bicycle to be stored overnight and directed me to nearby shops to replenish my provisions. The room was beautiful - calm and restful and air conditioned and very comfortable. Super shower. The breakfast was plentiful and varied and good value. The 4-course evening meal was absolutely delicious from start to finish and also great value. The service in the restaurant was attentive and helpful. I had a perfect overnight stay and wished I was staying longer. Thank you very much and I hope to stay here again in the future.
Stayed 1 night in Jul 2018

2/10 Terrible

Jean-Bernard

Stayed 1 night in Dec 2024

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aurelien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matteo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jean-Louis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Marie

Stayed 1 night in Oct 2024

10/10 Excellent

Franck

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

thierry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
bien
Dommage que le restaurant sois en vacance ! car pour manger c'est compliqué . Aussi le matin car 2 cars vienne pour le petit déjeuné c'est très compliqué .il faut être patient pour se servir ! Donc pas la bonne période dommage ! A testé encore !
Stayed 2 nights in Aug 2024

8/10 Good

Sevan

Stayed 3 nights in Jun 2024

8/10 Good

Jérome

Stayed 1 night in May 2024

8/10 Good

Cédric

Stayed 3 nights in Apr 2024

8/10 Good

Serge

Stayed 2 nights in Feb 2024

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un agréable séjour dans un hôtel très bien décoré avec un accueil très sympathique et un restaurant au top
Stayed 1 night in Nov 2023

10/10 Excellent

Alberto

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Top service, merci
Stayed 1 night in Aug 2023

8/10 Good

Georges Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le repas n'était pas super
Stayed 1 night in May 2023

6/10 Okay

Hervé

Liked: Cleanliness, property conditions & facilities
Hôtel et personnel agréables, problème budgétaire ou autre, mais le manque de salariés se ressent sur le service.... Personnel travaillant dans la précipitation , au petit déjeuner, buffet vite vide, et très lentement rempli. Je suis désolé d'apporter cette critique, je répète le personnel n'y est pour rien... bref services en baisse de régime, et le prix lui est resté pour cette prestation ,élevé.