The Originals Relais, Le Verger des Châteaux

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Originals Relais, Le Verger des Châteaux

Terrace/patio
Exterior
Interior
Hiking
Breakfast, lunch, dinner served; French cuisine, garden views

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

Map
2 Route Romaine, Dieffenthal, Bas-Rhin, 67650
  • Vins Kamm
    4 min drive
  • Domaine Gerard Metz
    7 min drive
  • Bernstein Castle
    16 min drive
  • Colmar (CMR-Houssen)
    20 min drive

Room options

Comfort Double Room

  • Sleeps 3
  • 1 Double Bed

Comfort Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

  • Sleeps 4
  • 4 Twin Beds

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About this property

The Originals Relais, Le Verger des Châteaux

3-star Dieffenthal hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and free newspapers are onsite.
The Originals Relais, Le Verger des Châteaux offers 32 accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. 22-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Dieffenthal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

The Originals Relais, Le Verger des Châteaux has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
La Table Du Verger - Overlooking the garden, this restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Table Du Verger

Things to do

  • Hiking/biking trails
  • Playground
  • TV in common areas

Family friendly

  • Free crib
  • Playground

Conveniences

  • Free newspapers in lobby

Guest services

  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Saturday - Sunday (8:00 AM - 10:00 PM) and Monday - Friday (7:30 AM - 10:00 PM)
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 23 and December 27.
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Eve:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Meeting facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Verger des Châteaux Dieffenthal
Le Verger des Châteaux
Le Verger des Châteaux Dieffenthal
INTER-HOTEL Verger Châteaux Hotel Dieffenthal
INTER-HOTEL Verger Châteaux Hotel
INTER-HOTEL Verger Châteaux Dieffenthal
INTER-HOTEL Verger Châteaux
INTER-HOTEL Sélestat Nord Verger Châteaux Hotel Dieffenthal
INTER-HOTEL Sélestat Nord Verger Châteaux Dieffenthal
The Originals Relais Le Verger des Châteaux
The Originals Relais, Le Verger des Châteaux Hotel
The Originals Relais, Le Verger des Châteaux Dieffenthal
Le Verger des Châteaux The Originals Relais (Inter Hotel)
The Originals Relais, Le Verger des Châteaux Hotel Dieffenthal

The Originals Relais, Le Verger des Châteaux Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 83 out of 231 reviews" "
Rating 8 - Good. 99 out of 231 reviews" "
Rating 6 - Okay. 34 out of 231 reviews" "
Rating 4 - Poor. 13 out of 231 reviews" "
Rating 2 - Terrible. 2 out of 231 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

janice

Traveled with partner
Disliked: Staff & service, amenities
Staff were useless. Hotel needs updating. Beautiful setting though
Stayed 1 night in Aug 2024

4/10 Poor

FEI

Disliked: Staff & service, amenities, property conditions & facilities
We picked this property as its unique South France countryside character. Location is great. However, we are disappointed with this stay. First their customer service never gets through. I called multiple times at different time of the day want to confirm how late we can check in. 2ndly, at checkin, we were informed about the breakfast. I double checked if our breakfast is included as it is not clear on the booking. I was told yes it is. I’m not a big fan of French hotel breakfast, as it is included. We rose early ( we r late risers) to eat it. They provided baguette, cheese apple milk and coffee… We only had a piece of bread and coffee. At checkout we were forced to pay additional

8/10 Good

Blandine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay but a bit far from the city center
Stayed 1 night in Dec 2023

10/10 Excellent

Jordan

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Jane

Stayed 1 night in Aug 2023

10/10 Excellent

STEPHEN

Stayed 1 night in May 2023

10/10 Excellent

maria carolina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Martins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realy welcoming and relaxed atmosphere. Vinery mountain views from the windoes. Rooms with small balconies. Next to many smal town and castles.
Stayed 1 night in Aug 2021

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located in the Alsatian countryside. The drive to the property winds through lovely vinyards and villages. The view of Haut-Koenigsbourg is beautiful.
Stayed 1 night in Dec 2019

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
As always consistently good lovely food
Stayed 1 night in Jan 2019

6/10 Okay

The

Liked: Cleanliness, property conditions & facilities, room comfort
Minus for ordinary breakfast. Limited selection, no ham.
Stayed 1 night in Sep 2018

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views
ABSOLUTELY wonderful. The room was quaint.. the views spectacular.. the area breathtaking. Love the Alsace region!
Stayed 1 night in Jun 2018

8/10 Good

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Hipskier, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel shame restaurant closes early
Stayed 1 night in Jan 2018

10/10 Excellent

Hipskier, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Very comfortable

10/10 Excellent

hipskier, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super family hotel
Perfect

8/10 Good

Laszlo, Frankfurt

Liked: Cleanliness, room comfort
Nice hotel, problems in Restaurant
The hotel is nice, quiet and beautifull location, the rooms are ok. Not so the restaurant. Three of the six meat main courses were not available at 8.30 pm on a Thursday evening, among them the steak with french fries. In the middle of France! Slow service. Annoying. The tarte flambee was burned at the sides.

8/10 Good

r, Newcastle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One night in the country
Stopped one night on Wednesday arrived around 6pm saw a group Of people who also saw us sitting and smoking outside found no one on the reception note said go to the bar no one there waited around. 5 mins I walked through the restaurant could see that the group of people where the staff sitting outside having a break another 5 mins later someone came saw our booking and gave us a key and a quick this is for that etc and left we moved into our room which was in the loft it was big and spacious came down before dinner and asked could we get a table was told go to reception went but no one there came back to waitress and was told no fully booked could see I was a little pit out and said look try village down road offered to ring another place for a reservation . Whilst i appreciated the gesture I was sure there was space for us even in the bar the kids where past hungry and bedtime and we just wanted to sit and relax after a busy day drove to another town lovely pretty place everything looked closed or full so ended up driving to selestat 6 km away and having to find macdonalds because kids where in melt down now Not the relaxing might I thought I booked in the country

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was cute and the room we stayed in was very cozy with lots of room for the kids to move around. It's located right next to a vineyard, and the restaurant downstairs was amazing with the kiddos.

8/10 Good

Mia Heng, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful Vineyard Stay.
Wonderful stay surrounded by vineyards. Beautiful sun rise n sun sets. Will definitely stay again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lynne, Australia

Liked: Cleanliness, property conditions & facilities
Quaint building.
We were excited to see our quaint hotel. However, our welcome was less than enthusiastic, and our room, while clean, was not overly comfortable. The sloped ceilings made sleeping on the single bed difficult, as moving meant hitting the head! Breakfast was basic, and there were no tea or coffee making facilities in the room.

6/10 Okay

David and Jodie, NZ

Liked: Cleanliness
Le Verger Des Châteaux
Off the beaten track. Bed exceptionally uncomfortable for someone over 5'10". No coffee making facilities at all. Very disappointing and very expensive to buy at the restaurant downstairs. Restaurant expensive for families and due to location, a long way to other places to eat.