4/10 Poor
Yanet
Traveled with family
Jul 14, 2025
Bad experience, would not recommend
Very bad experience at check-in. When we arrived, they tried to charge us an extra room for our 10-month-old baby. A problem that was resolved when I asked to speak to a manager. They also wanted to charge extra for everything. We asked for a sheet change after an incident and had to pay extra. You already pay a premium price due to the location, but it was as if they thought they were giving you a "deal" and wanted to make extra money with every small regular service that is included in every hotel in the world. The hotel doesn't look bad at first glance, but it has small rooms, complicated layout, and not clean under the beds. I would definitely look for better options as there are many in the area.
Yanet
Stayed 4 nights in Jul 2025