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Kamenoi Hotel Tazawako

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kamenoi Hotel Tazawako

Hot springs
Hot springs
Japanese Western Style Room, Non Smoking | In-room safe
Japanese Style VIP Room, Non Smoking | In-room safe
Japanese Western Style Room, Non Smoking | In-room safe

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
2-32 Obonai Komagatake, Tazawako, Senboku, Senboku, Akita, 014-1201
  • Tazawako Ski Resort
    3 min drive
  • Nyūtō Onsen
    8 min drive
  • Mount Akita-Komagatake
    9 min drive

Room options

View all photos for Standard Japanese Style Twin Room, Non Smoking

Standard Japanese Style Twin Room, Non Smoking | In-room safe

Standard Japanese Style Twin Room, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | In-room safe

Standard Twin Room, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe

Superior Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Japanese Style Single Room, Non Smoking

In-room safe

Superior Japanese Style Single Room, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Japanese Style Single Room, Non Smoking

Standard Japanese Style Single Room, Non Smoking | In-room safe

Standard Japanese Style Single Room, Non Smoking

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese Style Room A, Non Smoking

Japanese Style Room A, Non Smoking | In-room safe

Japanese Style Room A, Non Smoking

  • 344 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room B, Non Smoking

Japanese Style Room B, Non Smoking | In-room safe

Japanese Style Room B, Non Smoking

  • 388 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking | In-room safe

Japanese Western Style Room, Non Smoking

  • 527 sq ft
  • Sleeps 6
  • 6 Twin Futons and 2 Twin Beds

View all photos for Japanese Style VIP Room, Non Smoking

Japanese Style VIP Room, Non Smoking | In-room safe

Japanese Style VIP Room, Non Smoking

  • 710 sq ft
  • Sleeps 6
  • 6 Twin Futons

East Building Superior Japanese Single Room

  • Sleeps 1
  • 1 Twin Bed

Main Building Japanese Style Room 10 Tatami

  • Sleeps 5
  • 5 Twin Futons

View all photos for East Building Japanese Western Style Room

Living area | Flat-screen TV

East Building Japanese Western Style Room

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

Main Building Twin Room

  • Sleeps 2
  • 2 Twin Beds

East Building Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

West Building Japanese Style Room B12.5 Tatami Non-Smoking

  • Sleeps 6
  • 6 Twin Futons

Main Building Special Room

  • Sleeps 10
  • 10 Twin Futons

View all photos for Yasuragikan Japanese Single Room

In-room safe

Yasuragikan Japanese Single Room

  • Sleeps 1
  • 1 Twin Futon

View all photos for East Building Japanese Twin Room

In-room safe

East Building Japanese Twin Room

  • Sleeps 2
  • 2 Twin Beds

Japanese VIP Room-Non-Smoking

  • Sleeps 6
  • 6 Twin Futons

Similar properties

Exterior

Tazawako Lake Resort & Onsen

Spa
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (180)
The price is $148
per night
$162 total
includes taxes & fees
Dec 14 - Dec 15
Tazawako Lake Resort & Onsen

About this property

Kamenoi Hotel Tazawako

4-star Senboku ryokan close to Towada-Hachimantai National Park
A restaurant, a 24-hour front desk, and gift shops/newsstands are available at this smoke-free ryokan. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Kamenoi Hotel Tazawako offers 121 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.
The ryokan offers a restaurant. Wireless Internet access is complimentary. Kamenoi Hotel Tazawako features hot springs. This hot springs ryokan also offers a vending machine, gift shops/newsstands, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Kamenoi Hotel Tazawako is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
コンベンションホール「駒草」 - This buffet restaurant serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,870 per person
  • A restaurant

Restaurants on site

  • コンベンションホール「駒草」

Things to do

  • 4 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1870 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Plaza Hotel Sanrokuso akita
Plaza Hotel Sanrokuso
Plaza Sanrokuso akita
Plaza Sanrokuso
Plaza Hotel Sanrokuso
Kamenoi Hotel Tazawako Ryokan
Kamenoi Hotel Tazawako Senboku
Kamenoi Hotel Tazawako Ryokan Senboku

Kamenoi Hotel Tazawako Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 87 reviews" "
Rating 8 - Good. 27 out of 87 reviews" "
Rating 6 - Okay. 17 out of 87 reviews" "
Rating 4 - Poor. 9 out of 87 reviews" "
Rating 2 - Terrible. 3 out of 87 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Vu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room Staff are helpful but cannot speak English. Comfortable place The only complaint was the food. It snowed on the night of arrival and the next day we decided to use the hotel dinning. There plenty of choices but the food are not as fres at other places and was quite expensive . We later found reasonably close by restaurant which are actually cheaper.
Stayed 3 nights in Dec 2023

8/10 Good

Jessica

Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of the staff, very helpful.

10/10 Excellent

Muhammad Zahari

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views. It can be quite a distance from civilisation but if you plan ahead for the trip, you will find that the hotel is a great stay.

8/10 Good

MUNHONG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
スタッフの対応が良かったです
大曲花火大会観覧のため滞在。花火会場からはかなり遠かったけれど、予約がとれて良かったです。ホテル自体は大きく、昭和な旅館というイメージでした。きちんと清掃されていてキレイな印象でしたが、やはり古さは否めない感じでした。部屋のソファは布張りでしたが穴が空いていましたし、冷蔵庫や内風呂もお掃除しても落ちない汚れがありました。鍵はオートロックではなく鍵を使っての開閉です。ただ2人分いただいたので別行動をしても困りませんでした。 スタッフの対応は皆さんとても良かったです。花火後帰りは夜中でしたが、駐車場にはスタッフがいてくださって誘導してくれましたし、すれ違うスタッフは皆さん笑顔であいさつしてくれました。 おかげで気持ち良く秋田旅行ができました。
Stayed 1 night in Aug 2024

6/10 Okay

Atushi

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
お世話になり悪くは言いたく無いのですが、広い館内の清掃は大変なのか全く出来ていない。廊下が特にカビ臭くて息苦しい、エレベーターのドアに蜘蛛の巣。だけど部屋は狭く無いし清掃されていたし普通に快適です。料理は普通に美味しくブュッフェで楽しくいただきました。二食付きでは良心的な価格でした。
Stayed 1 night in Aug 2024

8/10 Good

Tomoya

Traveled with family and small children
Liked: Staff & service
設備は古いが、メンテナンスされている。温泉が良かった。
Stayed 1 night in Aug 2024

2/10 Terrible

kousuke

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
　夕食では対面ではなく、横並びで食事でした。こんなの初めてでした。次は無いです。
Stayed 1 night in Aug 2024

8/10 Good

Hidekazu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
＜良かった点＞ 前日までのバスの送迎予約をしておらず、当日に電話をしたにも関わらず、快く対応いただけました。また、到着後のフロント対応含め、スタッフの方の対応はかなり良い方ではないかと思います。夕食は予約をしていなかったのですが、スタッフの方にお聞きして、ホテルから徒歩5分ほどのジンギスカン食堂を紹介してもらいました。 ＜もう少しの点＞ 浴場のお湯が子どもには熱かった(大人でも熱かったかも)。 田沢湖に行く際には、また宿泊できればと思います。
Stayed 1 night in Aug 2024

4/10 Poor

HITOMI

Stayed 1 night in Aug 2024

6/10 Okay

Shuhei

Traveled with family and small children
Liked: Amenities, property conditions & facilities
施設内にトリックアートがある他、無料の夜食提供もあり、子ども達も喜んでいた。周辺の観光スポットへのアクセスも非常に良好。 ただ、チェックイン時、対応できるスタッフがたった1人（その日がたまたま？）、流石に待ち時間が負担になった。外国からのスタッフさんが沢山いたが、もう少し動ける、対応の方向性を自身で決定できるようになるための育成が必要だと感じた。
Stayed 1 night in Aug 2024

4/10 Poor

Yokota

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
西館を進んだ先に東館があるという謎の構造で、さらにそれぞれの行き来には階段での上下移動も絡む。案内サインと自分の方向感覚が合わず、慣れるまでは迷路。 東館にはエレベーターが1基のみだが、チェックイン時には清掃をされているお婆さんが大量のビールの空き缶が入ったゴミ袋を積載してエレベーターを占有しており、しばらく乗れなさそうだったのでお手伝いをすることに。 楽しみにしていた温泉は、内湯と露天が離れた場所にあり、一度出なければならない。露天には洗い場がないので、まず内湯に行って身体を洗って、一度着替えて廊下に出て歩いた後、露天でまた服を脱いで入る。上がり湯にシャワーをかけたい人はまた内湯に戻る必要があるが、それにはまた着替えなければならない。結果、露天は入らなくていいか〜となる。 朝食会場では、一生懸命に日本語でコミュニケーションを取ろうとしてくれるミャンマーのスタッフの方の奥で、「いざという時は私が喋るよ」と作業の手を止めて見守るお婆さんスタッフ。 こういうスタッフさんたちのおかげで、優しい気持ちになれて、なんか憎めないところがあるホテルという感想。
Stayed 1 night in Aug 2024

4/10 Poor

Ayumi

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
never again
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

hirotami

Liked: Staff & service, amenities
Disliked: Cleanliness
設備は古いが温泉が良かった。
Stayed 1 night in Aug 2024

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shihoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
東館に宿泊しました。スタッフの対応はとても良く、食事はビュッフェで郷土料理がいただけて美味しかったです。部屋の場所が食事場所までが少し遠いのですが、廊下に絵が飾られていて楽しめました。大浴場と露天風呂の場所が離れていて露天風呂がとても気持ちいいです。露天風呂へ移動しないとならないので、露天風呂に洗い場がないのが残念でした。
Stayed 1 night in Jul 2024

8/10 Good

KENJI

Disliked: Cleanliness
鍵の施錠がし難く、何度も鍵の開け閉めを繰り返した。 温泉は厳選掛け流しで設備はふるいが手入れされてる。 個室は、エアコンの吹き出し口付近から電灯まで多めの蜘蛛の巣、かべの一部に汚れなど気になる点もあった。 食事は種類も多く選びやすかった。
Stayed 1 night in Jun 2024

10/10 Excellent

MARIA CARLOTTA

Stayed 1 night in Jun 2024

10/10 Excellent

??

Stayed 1 night in May 2024

4/10 Poor

naoki

施設が老朽化していたが、トリックアートや、夜食の無料提供でサービス面の向上努力が良かったです。
Stayed 1 night in May 2024

6/10 Okay

yutaka

Traveled with group
Liked: Cleanliness, staff & service, amenities
夕食(バイキング)の一品が腐敗していた。
Stayed 1 night in May 2024

10/10 Excellent

saori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024