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Hotel Metropolitan Sendai East

4.0 star property

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Breakfast, lunch, dinner served; Fusion cuisine
Exterior
Breakfast, lunch, dinner served; Fusion cuisine
Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout drapes, soundproofing
Premium bedding, in-room safe, blackout drapes, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning
$162
Sep 23 - Sep 24

Explore the area

View in a map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8487
  • Sendai Anpanman Children's Museum & Mall
    ‪6 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪19 min walk‬
  • Rakuten Mobile Park Miyagi
    ‪2 min drive‬
  • Sendai (SDJ)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking (East)

Deluxe Twin Room, Non Smoking (East) | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room, Non Smoking (East)

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Triple Room, Non Smoking (34sqm, East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Triple Room, Non Smoking (34sqm, East)

9.4 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Double Room, 1 King Bed, Non Smoking (East)

Premier Double Room, 1 King Bed, Non Smoking (East) | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Double Room, 1 King Bed, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, Non Smoking (East)

Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Suite, Non Smoking (East)

  • 979 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Wide Single Room, Non Smoking (East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Wide Single Room, Non Smoking (East)

9.2 out of 10
Wonderful
(77 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (East)

Superior Twin Room, Non Smoking (East) | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Twin Room, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 365 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (East)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Twin Room, Non Smoking (East)

9.8 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (East)

Superior Double Room, Non Smoking (East) | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Grand Deluxe Twin

  • Sleeps 2

View all photos for Superior Double

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double

  • Sleeps 2

View all photos for Premier Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Suite

  • Sleeps 2

View all photos for Superior Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Twin

  • Sleeps 3

View all photos for Universal Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Universal Twin

  • Sleeps 3

View all photos for Wide Single

Premium bedding, in-room safe, blackout drapes, soundproofing

Wide Single

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Compact Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Compact Twin

  • Sleeps 2

View all photos for Premier King

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier King

  • Sleeps 2

View all photos for Premier Twin

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Twin

  • Sleeps 2

View all photos for PREMIER TWIN（TRIPLE)

Premium bedding, in-room safe, blackout drapes, soundproofing

PREMIER TWIN（TRIPLE)

  • Sleeps 3

View all photos for PREMIER TWIN（FOURTH)

Premium bedding, in-room safe, blackout drapes, soundproofing

PREMIER TWIN（FOURTH)

  • Sleeps 4

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Hotel Metropolitan Sendai

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,003 reviews
Hotel Metropolitan Sendai

About this property

Hotel Metropolitan Sendai East

4-star Sendai hotel, connected to a shopping center in Downtown Sendai
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities.
Hotel Metropolitan Sendai East offers 282 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with pay movies. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Wired and wireless Internet access is complimentary. This Sendai hotel also offers barbecue grills, a vending machine, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Metropolitan Sendai East is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
FOREST KITCHEN - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FOREST KITCHEN

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 15 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Metropolitan Sendai East
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai East Hotel
Hotel Metropolitan Sendai East Sendai
Hotel Metropolitan Sendai East Hotel Sendai

Hotel Metropolitan Sendai East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Stayed 1 night in Jun 2025

8/10 Good

Chan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl, Kailua Kona

Traveled with family
Liked: Amenities, property conditions & facilities
Room is spacious, clean. Staff is very friendly and efficient. Breakfast buffet was good and very close to the train stations
Stayed 4 nights in May 2025

10/10 Excellent

Victor, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bathroom were large. I appreciated the spacious closet. Attached to Sendai and a large shopping mall makes it one of the best Western-type hotels I have stayed in the 55 years I have been traveling to Japan. The staff was very helpful in helping us send our luggage to our Ueno hotel. Also, Sendai is a great Shinkansen Station to use for day trips to other places in the Tohoku region.
Stayed 4 nights in May 2025

8/10 Good

DOUGLAS, WAIPAHU

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within train station and had many dining choices, easy to use the trains.
Stayed 4 nights in May 2025

10/10 Excellent

Cheryl, Kailua Kona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel for its cleanliness, staff professionism, easy transportation, shopping.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Tak Yung

Environmental protection or cost saving?

Hotel location is good as it links to JR station. For the room cleaning, it has default you don't need it unless you press the room cleaning button the night before. I ended up forgot to press the button and when I returned to the room, no one tidy up the room, no water with trash staying there. While I also stayed in the same chain hotel in Akita, the way they did it is far more better. They assume you'll need room cleaning unless you told them you don't. Hope the Sendai East hotel can rethink this so called "environmental protection policy" and improve their services.
Stayed 3 nights in Apr 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively vibe
Stayed 1 night in Apr 2025

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel adjacent Sendai train station. Very convenient. Nice room and larger than the Ginza hotel we were just at. Very reasonable - three nights was about equivalent to one Ginza night. Tub with separate modern shower was decent size. Sink area small for our two sets of toiletries. We really like this hotel and would return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melody

Stayed 1 night in Apr 2025

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand-new facilities, fashionable design,friendly and helpful staff, super convenient.

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable room. Breakfast was lovely and the area is fantastic!
Stayed 1 night in Apr 2025

8/10 Good

Windsor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At station
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Keita

Stayed 1 night in Mar 2025

10/10 Excellent

Yunpeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located very close to the station. Convenient!
Stayed 1 night in Feb 2025

10/10 Excellent

Hiro

Liked: Cleanliness, staff & service, property conditions & facilities
clean and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Boon Thong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, JR station just next door.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

MIN SEOK

Stayed 1 night in Jan 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Metropolitan East Sendai. Elegant, modern, and comfortable. Fair-size room, comfortable bed, luxury bath facility in the room. Directly connected to Sapporo's main station, which is a large shopping and eating mall, with highrise department stores and offices all around. My only complaint is the lack of towels - only one bath towel and one face towel, if you are staying by yourself. Adequate until one gets wet and you need a dry towel and have to call the front desk. (This is done under the guise of "ecology" - "greenwashing" is more likely, in my opinion!)
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!! Eat, sleep , dining, shopping, transportation starts from here . Delighted
Stayed 3 nights in Feb 2025