Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.
A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.
Hotel Metropolitan Sendai offers 295 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Sendai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Self parking (surcharge)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning.
Restaurant Serenity - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Japanese style-HAYASE - This restaurant serves lunch and dinner. Open daily.
Chinses style-TOHRI - This restaurant serves lunch and dinner. Open daily.
Lobby Lounge-Chaleur - Onsite café. Open daily.
Bar-KNIGHT - Onsite bar. Open select days.
Late night fare is available from room service (during limited hours).
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are not in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Parking height restrictions apply.