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Hotel Metropolitan Sendai

4.0 star property

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Photo gallery for Hotel Metropolitan Sendai

Royal Suite, Non Smoking (Main Building) | Premium bedding, down comforters, in-room safe, desk
3 restaurants, breakfast served
Lobby
Exterior
Traditional Suite, Non Smoking (Sakura, Main Building) | Premium bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8477
  • Sendai Anpanman Children's Museum & Mall
    ‪13 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪19 min walk‬
  • Sendai International Center
    ‪3 min drive‬
  • Sendai (SDJ)
    ‪35 min drive‬

Room options

View all photos for Standard Triple Room, Smoking (27.9 sqm, Main Building)

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room, Smoking (27.9 sqm, Main Building)

  • 300 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Non Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Single Room, Non Smoking (Main Building)

  • 175 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Non Smoking (27.9 sqm, Main Building)

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room, Non Smoking (27.9 sqm, Main Building)

  • 300 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, Non Smoking (Main Building)

Executive Suite, Non Smoking (Main Building) | Premium bedding, down comforters, in-room safe, desk

Executive Suite, Non Smoking (Main Building)

  • 592 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, Non Smoking (Main Building)

Royal Suite, Non Smoking (Main Building) | Premium bedding, down comforters, in-room safe, desk

Royal Suite, Non Smoking (Main Building)

  • 1184 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Suite, Non Smoking (Sakura, Main Building)

Traditional Suite, Non Smoking (Sakura, Main Building) | Premium bedding, down comforters, in-room safe, desk

Traditional Suite, Non Smoking (Sakura, Main Building)

  • 633 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Traditional Suite, Non Smoking (Kiri, Main Building)

Traditional Suite, Non Smoking (Kiri, Main Building) | Premium bedding, down comforters, in-room safe, desk

Traditional Suite, Non Smoking (Kiri, Main Building)

  • 633 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Traditional Room, Smoking (Keyaki, Main Building)

Traditional Room, Smoking (Keyaki, Main Building) | Premium bedding, down comforters, in-room safe, desk

Traditional Room, Smoking (Keyaki, Main Building)

  • 633 sq ft
  • Sleeps 8
  • 8 Twin Futons

View all photos for Basic Double Room, 1 Double Bed, Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Basic Double Room, 1 Double Bed, Smoking (Main Building)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed, Non Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Basic Double Room, 1 Double Bed, Non Smoking (Main Building)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Non Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Economy Twin Room, Non Smoking (Main Building)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room, Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Economy Twin Room, Smoking (Main Building)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, 2 Twin Beds, Smoking (Main Building)

  • 300 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, 2 Twin Beds, Non Smoking (Main Building)

  • 300 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Single Room, Smoking (Main Building)

  • 175 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Standard Double Room, 1 Double Bed, Non Smoking (Main Building)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Smoking (Main Building)

Premium bedding, down comforters, in-room safe, desk

Standard Double Room, 1 Double Bed, Smoking (Main Building)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Metropolitan Sendai

Sendai hotel connected to a rail/subway station in Aoba Ward
3 restaurants, a bar/lounge, and a 24-hour business center are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Metropolitan Sendai offers 295 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Sendai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Restaurant Serenity - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Japanese style-HAYASE - This restaurant serves lunch and dinner. Open daily.
Chinses style-TOHRI - This restaurant serves lunch and dinner. Open daily.
Lobby Lounge-Chaleur - Onsite café. Open daily.
Bar-KNIGHT - Onsite bar. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar-KNIGHT
  • Chinses style-TOHRI
  • Japanese style-HAYASE
  • Lobby Lounge-Chaleur
  • Restaurant Serenity

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 21 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Metropolitan Sendai
Metropolitan Hotel Sendai
Metropolitan Sendai
Metropolitan Sendai Hotel
Sendai Metropolitan Hotel
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai Hotel
Hotel Metropolitan Sendai Sendai
Hotel Metropolitan Sendai Hotel Sendai

Hotel Metropolitan Sendai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 364 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb hotel. Beautiful spacious rooms. Friendly and helpful staff. The location is amazing and so convenient, right next to the JR Sendai station's west exit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is conveniently next to the station. All of the staffs were so kind and helpful, it made the check-in and check-out go very smoothly.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay close to transport here!
This hotel is centrally located, adjacent to Sendai Station. The room seemed a little dated- only one outlet available for charging phones and camera batteries. The staff were very polite and efficient. I would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if stopping by Sendai. Fantastic staff and spacious room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Atsuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really next to Sendai station, so super convenient. The room was very clean. Hotel staffs speak decent English. I highly recommend this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 6 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is old and outdated. It needs remodeling
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Metropolitan was amazing! Very nice comfortable rooms and close to the train station as well as lots of shopping! Definitely would stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

clayton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is attached to the train station and it’s very convenient for train travel, shopping, restaurants and sightseeing. The breakfast buffet was excellent with many choices for every preference. The room was spacious by Japan standards and we were able to leave our two full size suitcases open on the floor without obstructing our way. I would definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Magdalene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of room, sheltered access to Sendai train station and toiletries made in Japan
Stayed 2 nights in Oct 2024

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked to convenience of the hotel to shops and restaurants! We stayed 2 nights and bought breakfast. We liked the experience of the traditional set breakfast, we had stuff we would never had experienced before. The next morning we did the buffet, again enjoyed the Japanese breakfast foods. The room and bathroom is pretty spacious for Japan standard. The staff was friendly and kind. We took the boat out to Matsushima. Very well worth a day trip out there! I would stay here again,
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW. We stayed in a Japanese style room-- it was gorgeous and included a view of a garden (on the 6th floor). The room was super nice, shower was amazing. And, it's proximity to Sendai station and shopping opportunities made it perfect for our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

TSIN KU

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 1 night in Jun 2024

8/10 Good

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated at the station. Bus service underneath and a huge concourse makes getting around easy without having to cross the roads. Very convenient for shopping and eating options. Lots of eateries within the station and department stores. Bottled water provided every day which was most welcome. Very clean staff were friendly although English is limited. Recommend hotel stay.
Stayed 4 nights in May 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from location to the service.
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

8/10 Good

Junji

Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

8/10 Good

chihiro

Stayed 4 nights in Feb 2024

10/10 Excellent

Hang Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect, close to everything. Staff are efficient
Stayed 1 night in Apr 2024

10/10 Excellent

Zhixiang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Staff is friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Jenette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quiet despite being next to Sendai station. The location is very convenient for us as it is right next to the station and we had a 6plus am train to catch. The only confusing thing there are two hotels around the area with almost similar names and we went to the wrong one initially.
Stayed 1 night in Feb 2024