Dining is available at one of the hotel's 3 restaurants. Public areas are equipped with complimentary wireless Internet access. Hotel Monterey Sendai features a full-service spa. This hot springs hotel also offers spa services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).
Hotel Monterey Sendai is a smoke-free property.
Hotel Monterey Sendai offers 206 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Sendai hotel provides complimentary wired and wireless Internet access.
Self parking (surcharge)
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning.
Escale - This restaurant specializes in French cuisine and serves lunch and dinner.
Zuientei - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Saiun - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sala Terrena. The spa is equipped with a sauna and a spa tub. The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs/mineral springs on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at 4:30 AM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.
The listed facilities fee is charged per person, per entrance to the spa.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Only registered guests are allowed in the guestrooms.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
Guests with tattoos are not able to use the onsite public bathing facilities.