Brown Suites Jeju Hotel & Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Brown Suites Jeju Hotel & Resort

Front of property - evening/night
Exterior
Room
Room
Room

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
94, Goseongojo-ro, Seongsan-eup, Seogwipo
  • Gwangchigi Beach
    15 min walk
  • 신좋은식당
    1 min walk
  • International Passenger Terminal
    43 min drive
  • Jeju (CJU-Jeju Intl.)
    43 min drive

Room options

Family Suite (Not allowed to cook)

  • 595 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Standard Twin Room, City View (Not allowed to cook)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room (Not allowed to cook)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Suite, City View (Not allowed to cook)

  • 576 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Penthouse

  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

Suite, Ocean View (Not allowed to cook)

  • 595 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Deluxe Room, Ocean View (Not allowed to cook)

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Family Suite

  • Sleeps 4
  • 2 Double Beds

Ocean Suite

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Ocean Deluxe Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Premium Suite

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Mountain Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Mountain Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Brown Suites Jeju Hotel & Resort

4-star hotel in Seongsan
This smoke-free hotel features concierge services, free self parking, and free WiFi in public areas.
Brown Suites Jeju Hotel & Resort offers 215 air-conditioned accommodations with complimentary bottled water and slippers. 47-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Brown Suites Jeju Hotel & Resort features concierge services and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Brown Suites Jeju Hotel & Resort is a smoke-free property.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The property’s swimming pool is closed on the first and the third Monday of every month.

Renovations and closures

This property is closed from June 28 2024 to June 27 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's pool is closed from noon-1 PM daily.
Please note: Swim caps and swim suits are mandatory in the swimming pool.
This property's children's pool is open 9 AM-6:30 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Brown Suites Jeju Hotel Resort Seogwipo
Brown Suites Jeju Hotel Resort
Brown Suites Jeju Seogwipo
Brown Suites Jeju
Brown Suites Jeju & Seogwipo
Brown Suites Jeju Hotel & Resort Hotel
Brown Suites Jeju Hotel & Resort Seogwipo
Brown Suites Jeju Hotel & Resort Hotel Seogwipo

Brown Suites Jeju Hotel & Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 171 out of 598 reviews" "
Rating 8 - Good. 215 out of 598 reviews" "
Rating 6 - Okay. 105 out of 598 reviews" "
Rating 4 - Poor. 62 out of 598 reviews" "
Rating 2 - Terrible. 45 out of 598 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sylvia

Disliked: Property conditions & facilities
Good Choice and if on a Tight Budget
This hotel is great for a budget stay. The location is great, it was clean and seemed safe, and it is inexpensive. However, it is overall run down and gloomy. Our room had had a recent partial makeover. Whilst walls and furniture were scuffed and old, the bathroom and kitchen seemed very new, albeit a renovation done down to a price, as doors did not fit and grout was missing. The sole member of staff in the lobby was friendly. The lack of hotel amenities is compensated by a many options nearby.
Stayed 2 nights in Jan 2024

6/10 Okay

Nick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room I got looked like it is still being constructed. The bathroom door wasn’t able to shut completely. The light was broken. But good thing was the staff was responsive and change our room quickly upon request.
Stayed 2 nights in Nov 2023

2/10 Terrible

Carmen

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were holes in the bathroom wall tiles in front of the toilet and many holes in the grout in the shower. Originally planned to stay two nights but left after one. The door did not have other safety locks to prevent others from coming in. The only lock was with the key card. Hotel seems cheaply constructed as well, which is what you would expect for a 3 star, but safety was a huge concern.
Stayed 2 nights in Oct 2023

2/10 Terrible

NAM, Calgary

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worst stay experience in Jeju. The facility is not well-managed or maintained at all. Room condition was very poor and not clean at all. Things are not working so I needed to change rooms several times. They really need to hire more people to clean the room and manage the quality of condition. The only thing was good is one of the famous markets is just across the road. I would not go back to stay this hotel.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
The 30-min hot water limitation was a big turnoff
We chose this hotel because it was near the mountain where we intended to watch the sunrise. The view from the room is beautiful. Although we read about the 30-min hot water limitation, it still came as a big annoyance especially when travelling with small children.
Stayed 1 night in Nov 2022

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is bad, reception doesn’t speak English, unable to communicate with them. On my second day of stay, I left my key card with the counter and informed them to please clean my room whilst I am out for the day, the person at the counter doesn’t seem to pay attention and my room was not cleaned when I returned.
Stayed 3 nights in Nov 2022

2/10 Terrible

Min

Disliked: Staff & service, amenities
Stayed 1 night in Oct 2022

8/10 Good

Shui Chin Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean but quite old and worn hotel, twin rooms are quite small. Location is convenient, near lots of food options and just directly opposite the local 5-day market. Short drive to seongsan ilchulbong.
Stayed 2 nights in Jun 2022

10/10 Excellent

YEONGHUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
데스크직원도 친절하시고 객실에서 바라보는 성산일출봉이 특히나 좋았네요.
Stayed 1 night in Feb 2022

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
성산일출봉 가기 딱 좋은 위치에 가성비 좋음
Stayed 1 night in Nov 2020

6/10 Okay

JINWON

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location but Mosquito & Sewage Smell Problems
Unready Room/ Mosquito Problems/ Terrible Sewage Smell in the bathroom! My family booked the Ocean View Suite for one night (Thank God, it was only one night stay). So this is what happened: after we checked in around 4 pm, all the lightings inside our room were not working and the sewage smell in the bathroom was terrible so we immediately requested the room change. Unfortunately, the hotel's receptionist told us that the entire hotel rooms were booked for that night and that the refund was unavailable. In regards to the problems with the lightings, hotel's electrician came by and told us that it may take a few hours to fix and that he has to work inside our room so we were asked to leave the room for a few hours. During the three hours of waiting, we did not receive any calls back from the hotel notifying us whether or not the problem has been resolved. Instead, my husband had to constantly call and check with the hotel to see if the room is ready. Almost around 8 pm, we were able to return to our room. Again, the bathroom had a terrible sewage smell, and besides that we weren't able to sleep at all due to the mosquito problems! (My husband caught 4 mosquitos in about 30 minutes at midnight.) I wonder why there was a mosquito repellent spray inside our room. This tells us that previous customers must have complained about the mosquito problems to the hotel and the hotel had knowledge about it so they placed the repellent spray inside the room.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
It had one of the best bathrooms I've stayed in while in South Korea. But the cleanliness left a bit to be desired — mirrors and glass had marks from previous users, bathroom and kettle trays weren't wiped, under the beds was loads of dust (I dropped something under the bed and that's when I noticed). Perhaps as the desk clerk pointed out, I only booked a "standard" room so the cleaning was only standard as well. But even the hallways to the elevator were not vacuumed during my three day stay.
Stayed 3 nights in Nov 2019

8/10 Good

Mickael

Liked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

hsiuling

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

JAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동쪽을 중심으로 여행다닐려면 매우 좋은 호텔입니다. 전반적인 서비스, 방의 청결은 매우 좋으나 침대 근처에 콘센트가 하나만 있는게 약간 아쉽습니다.
Stayed 2 nights in Aug 2019

6/10 Okay

Conservative, Minneapolis

Traveled with family
Liked: Cleanliness, staff & service
Close to many attractions and strategically-center to attractions that are away. Comparably quiet neighborhood. Fairly sized rooms.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Aug 2019

8/10 Good

CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n nice hotel
Clean and nice environment. The only dissatisfaction is the toilet roll holder was fixed at an angle that hard to reach. Other than this, it is almost perfect.
Stayed 1 night in Jun 2019

10/10 Excellent

Wong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. The room was spacious and clean and they also provide free laundry service
Stayed 1 night in Jun 2019

8/10 Good

Ai Xin

Liked: Cleanliness, staff & service, room comfort
Close to attraction.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Shin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019