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The Siena PRIMO

5.0 star property

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Photo gallery for The Siena PRIMO

Premium bedding, minibar, in-room safe, desk
Outdoor pool, cabanas (surcharge), pool umbrellas
Lobby
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

Map
158-7, Yongheung-ro 66beon-gil, Seogwipo, Jeju Island, 697-828
  • Jeju World Cup Stadium
    ‪5 min drive‬
  • Jusangjeolli Cliff
    ‪10 min drive‬
  • Jungmun Saekdal Beach
    ‪12 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪51 min drive‬

Room options

View all photos for [All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for [All inclusive PKG] Premium Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Premium Penthouse (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 3 Large Twin Beds

View all photos for [All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Kids Penthouse

Premium bedding, minibar, in-room safe, desk

Kids Penthouse

  • 1366 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Bunk Beds

View all photos for Kids Princess

Premium bedding, minibar, in-room safe, desk

Kids Princess

  • 393 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

  • Sleeps 5
  • 1 King Bed and 3 Large Twin Bunk Beds

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 440 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for [All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Family

Premium bedding, minibar, in-room safe, desk

Deluxe Family

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Penthouse

Premium bedding, minibar, in-room safe, desk

Royal Penthouse

  • 1366 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Kids Bunker

Premium bedding, minibar, in-room safe, desk

Kids Bunker

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Kids Family

Premium bedding, minibar, in-room safe, desk

Kids Family

  • 378 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for [All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • 896 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for [All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Penthouse

Premium bedding, minibar, in-room safe, desk

Premium Penthouse

  • 1145 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 3 Large Twin Beds

View all photos for [All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 2 Queen Beds

View all photos for [All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

  • Sleeps 2
  • 1 King Bed

View all photos for Kids Suite

Premium bedding, minibar, in-room safe, desk

Kids Suite

  • 1145 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

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About this property

The Siena PRIMO

5-star hotel in Seogwipo City
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a poolside bar, a lazy river, and a steam room are onsite. Housekeeping is available on request.
The Siena PRIMO offers 99 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool and an outdoor pool, The Siena PRIMO provides a lazy river and a steam room. The hotel offers a restaurant and a coffee shop/cafe. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and an arcade/game room.

The Siena PRIMO is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Ca' Bosco Restaurant - This restaurant serves breakfast only. Reservations are required.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 36,000 for adults and KRW 23,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ca' Bosco Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Lazy river
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 36000 for adults and KRW 23000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Toscana Hotel Seogwipo
Toscana Hotel
Toscana Seogwipo
Toscana Hotel Seogwipo, Jeju-Do
Hotel Toscana Seogwipo
Hotel Toscana
The Siena PRIMO Hotel
The Siena PRIMO Seogwipo
The Siena PRIMO Hotel Seogwipo

The Siena PRIMO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Kayoung

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

공연 멋졌어요

패밀리룸은 좋았습니다~ 그런데 수영장과 다른 건물이어서 날씨가 추운데 이동이 불편했습니다. 그리고 케익 서비스를 예약했는데, 2시간 늦게 오고 엉망인 케익이 와서 속상했는데, 변경해주고 할인해주어서 다행이었습니다. 이현우, 바비킴 공연은 정말 좋았습니다.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jong suk

Stayed 1 night in Dec 2024

10/10 Excellent

hongki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

hyunjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

must stay hotel

Perfect place for price, luxury and convenience
Stayed 1 night in Dec 2024

10/10 Excellent

JAESEONG

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country side get away

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Stayed 3 nights in Oct 2024

10/10 Excellent

Maheshi Purnima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool. Nice big rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It so quiet and no clouding, It's very nice to stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

kwangjae

Stayed 1 night in Oct 2024

10/10 Excellent

Hyunjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

minhwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Hani

Stayed 3 nights in Sep 2024

10/10 Excellent

Youngun

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

SEHEE

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BEOMJIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
수영장소음 ㅡ음악 이 밤 11시까지 객실에 들려 아주 불편했슴 객실비치 화장품도 품질이 별로임
Stayed 2 nights in Aug 2024

10/10 Excellent

MINKYEONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

CHAN HEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Byoungho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff !

Everything was perfect only except for foods in the facility. It was too expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

DoHyeong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort tucked away from noisy city
Stayed 4 nights in Jul 2024

10/10 Excellent

ahreum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Christie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed but we got to use their sister resort's pool. Their pool had cool laser shows with sauna facility. The room was big and clean with 2 washrooms. They needed to know if we woule join the breakfast night before. Smoking booth by the entrance was not very kid friendly. We didnt get to enjoy their free fishcake and sweet potatoes since the pool was closed. The hotel is a bit far from other touristy attractions and you definitely need a rental car.
Stayed 2 nights in Mar 2024