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Lotte Hotel Jeju

5.0 star property

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Photo gallery for Lotte Hotel Jeju

Exterior
Creator video
Exterior
Lobby
Down comforters, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Jeju Teddy Bear Museum
    ‪3 min walk‬
  • Jungmun Saekdal Beach
    ‪8 min walk‬
  • International Convention Center
    ‪3 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪46 min drive‬

Room options

View all photos for CHARLOTTE GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE GARDEN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CHARLOTTE TERRACE OCEAN FAMILY TWIN

CHARLOTTE TERRACE OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN SUITE DOUBLE

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room (Ondol Garden)

  • Sleeps 4
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN TWIN

  • Sleeps 3
  • 2 Twin Beds

View all photos for CHARLOTTE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin (Annex) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CORNER SUITE DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CORNER SUITE DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for Charlotte Family Twin - No View

Down comforters, in-room safe, desk, laptop workspace

Charlotte Family Twin - No View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for DELUXE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

DELUXE TERRACE OCEAN DOUBLE

  • Sleeps 3
  • 1 Double Bed

View all photos for DELUXE GARDEN DOUBLE

DELUXE GARDEN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE GARDEN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN DOUBLE

View from room

DELUXE MOUNTAIN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for DEXLUE GARDEN FAMILY TWIN

DEXLUE GARDEN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

DEXLUE GARDEN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE FAMILY TWIN

TV

PREMIER OCEAN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Premier Suite (Ondol Garden)

Premier Suite (Ondol Garden) | Down comforters, in-room safe, desk, laptop workspace

Premier Suite (Ondol Garden)

  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Down comforters, in-room safe, desk, laptop workspace

ROYAL SUITE

  • Sleeps 3
  • 1 Queen Bed

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN SUITE FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Pool Villa Twin Garden)

Family Suite (Pool Villa Twin Garden) | Down comforters, in-room safe, desk, laptop workspace

Family Suite (Pool Villa Twin Garden)

  • Sleeps 5
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Twin (Main Building) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Main Building) - No View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN DOUBLE DOUBLE

DELUXE MOUNTAIN DOUBLE DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (KIDS)

Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (KIDS)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (PRINCESS)

HELLO KITTY FAMILY TWIN (PRINCESS) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (PRINCESS)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (LADIES)

HELLO KITTY FAMILY TWIN (LADIES) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (LADIES)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN FAMILY TWIN

PREMIER OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Premier Room (Ondol Garden)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite, Ocean View (Double)

Presidential Suite, Ocean View (Double) | Down comforters, in-room safe, desk, laptop workspace

Presidential Suite, Ocean View (Double)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for JUNIOR SUITE OCEAN TWIN

JUNIOR SUITE OCEAN TWIN | Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE OCEAN TWIN

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 2 Double Beds (Ocean)

Down comforters, in-room safe, desk, laptop workspace

Premier Suite, 2 Double Beds (Ocean)

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Queen Beds

View all photos for PREMIER OCEAN DOUBLE

PREMIER OCEAN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN DOUBLE

  • Sleeps 3
  • 1 Double Bed

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About this property

Lotte Hotel Jeju

5-star resort in Jungmun
At Lotte Hotel Jeju, hit the nearby beach, relax by an indoor pool, or spend the day at a casino.
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Lotte Hotel Jeju provides a waterslide and an outdoor pool. The resort offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This luxury resort also offers a casino, a fitness center, and a sauna. A roundtrip airport shuttle is complimentary to guests during limited hours.

Lotte Hotel Jeju is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Lotte Hotel Jeju has a restaurant on site.
La Seine - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 5:00 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square feet of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 820 out of 1011 reviews
Rating 8 - Good. 116 out of 1011 reviews
Rating 6 - Okay. 34 out of 1011 reviews
Rating 4 - Poor. 20 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 3 nights in Apr 2025

10/10 Excellent

Minsung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with young kids.
Stayed 5 nights in Apr 2025

4/10 Poor

Walerka

Stayed 1 night in Apr 2025

10/10 Excellent

Tuck Wing

Stayed 4 nights in Apr 2025

10/10 Excellent

Padmanabha Rai

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Lotte Jeju
Stayed 2 nights in Apr 2025

4/10 Poor

Yewon

Stayed 2 nights in Apr 2025

10/10 Excellent

Grace, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauful property to stay in Jeju Island. It’s located by the beautiful beach and there are many shops and restaurants within walking distance. No perks or upgrade being a VIP client was little disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location very close to the beach. Beautiful walking trails and beach views. Building is on the older side but the staff was professional and welcoming. Would return again next year.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and conveniently located in one of the most exciting areas of Jeju. The hotel is perfect for families as it has an arcade, bolling alley and kids club area. It is also located near convenience stores, restaurants and the Teddy Bear Museum.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with partner
Air conditioning was broken
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaun

Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because of it's Hello Kitty rooms. The entire 4th floor was decorated with Sanrio themes and the room we stayed in was amazing! There are 3 different HK theme rooms. We were assigned the 'Ladies room'. Service was impeccable and all the hotel staff were friendly and welcoming! We would definitely come again. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ka Eun Grace

Stayed 2 nights in Mar 2025

10/10 Excellent

Terri, Conover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the Hello Kitty room and loved it. Very spacious and clean. Cons: pools were undergoing maintenance
Stayed 1 night in Mar 2025

10/10 Excellent

Yoon

Traveled with family
Liked: Amenities
Very clean and kind
Stayed 3 nights in Mar 2025

10/10 Excellent

BYUNGHAK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Byeongsoo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They offered a great service
Stayed 1 night in Jan 2025

10/10 Excellent

Joo Hyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Close to beach, loved the walk. Warm pool great! Was my 3rd stay. Definitely returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joon Hyung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

BYUNGHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

BYUNGHAK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025