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Phoenix Island

4.5 star property

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Photo gallery for Phoenix Island

Indoor pool, outdoor pool, open 1:00 PM to 9:00 PM, cabanas (surcharge)
Lobby
1 bedroom, down comforters, individually decorated
Lobby lounge
1 bedroom, down comforters, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Pool
  • Pet friendly
  • Breakfast available
  • Air conditioning

Explore the area

Map
107, Seopjikoji-ro, Seongsan-eup, Seogwipo, Jeju Island, 699-900
  • Sinyang Beach
    ‪2 min walk‬
  • Aqua Planet Jeju
    ‪5 min walk‬
  • Sukji Koji Beach
    ‪17 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪45 min drive‬

Room options

View all photos for [Kids Play Coin] Royal Room(Pet Room) + Pet amenity + Warm pool & Sauna for 4+ Kids Play Lounge

1 bedroom, down comforters, individually decorated

[Kids Play Coin] Royal Room(Pet Room) + Pet amenity + Warm pool & Sauna for 4+ Kids Play Lounge

  • 1210 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play 4P PKG] Royal Room + Kids Play Bounce + Beverage Voucher + Kids Play Coin + Pool

1 bedroom, down comforters, individually decorated

[Kids Play 4P PKG] Royal Room + Kids Play Bounce + Beverage Voucher + Kids Play Coin + Pool

  • 1210 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Suite (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down comforters, individually decorated

[Kids Play Coin] Royal Suite (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • 1921 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Ocean View Room (34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

1 bedroom, down comforters, individually decorated

[Kids Play Coin] Royal Ocean View Room (34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

  • 1210 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

1 bedroom, down comforters, individually decorated

[Kids Play Coin] Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

  • 1210 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play 3P PKG] Royal Room + Kids Play Bounce + Beverage Voucher + Kids Play Coin + Pool

1 bedroom, down comforters, individually decorated

[Kids Play 3P PKG] Royal Room + Kids Play Bounce + Beverage Voucher + Kids Play Coin + Pool

  • 1210 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Suite(54PY)3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down comforters, individually decorated

[Kids Play Coin] Royal Suite(54PY)3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

  • 1921 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Futons

View all photos for [Kids Play Coin] Royal Suite OceanView (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

1 bedroom, down comforters, individually decorated

[Kids Play Coin] Royal Suite OceanView (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • 1921 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Futons

View all photos for Royal Room With Ocean View

1 bedroom, down comforters, individually decorated

Royal Room With Ocean View

  • Sleeps 4
  • 2 Twin Futons and 1 Double Bed

View all photos for Royal Room (Pet Friendly)

1 bedroom, down comforters, individually decorated

Royal Room (Pet Friendly)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Royal Suite

1 bedroom, down comforters, individually decorated

Royal Suite

  • Sleeps 6
  • 2 Twin Futons, 2 Twin Beds and 1 Double Bed

View all photos for Royal Room

1 bedroom, down comforters, individually decorated

Royal Room

  • Sleeps 4
  • 2 Twin Futons and 1 Double Bed

View all photos for Royal Suite With Ocean View

1 bedroom, down comforters, individually decorated

Royal Suite With Ocean View

  • Sleeps 6
  • 2 Twin Beds, 2 Twin Futons and 1 Double Bed

View all photos for Royal suite 3bed Rooms

1 bedroom, down comforters, individually decorated

Royal suite 3bed Rooms

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Futons

View all photos for [Pool Pkg]Royal Room + Warm Pool for 4 (Wednesday Not Available)

1 bedroom, down comforters, individually decorated

[Pool Pkg]Royal Room + Warm Pool for 4 (Wednesday Not Available)

  • Sleeps 4
  • 2 Twin Futons and 1 Double Bed

Similar properties

Outdoor pool

Haevichi Hotel and Resort Jeju

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, (1002)
The price is $128
per night
$155 total
includes taxes & fees
Mar 3 - Mar 4
Haevichi Hotel and Resort Jeju

About this property

Phoenix Island

4.5-star resort in Seongsan
Catch some rays at the nearby beach or spend the day relaxing at Phoenix Island's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Phoenix Island offers 300 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters. Accommodations at this 4.5-star resort have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and bidets.

This Seogwipo resort provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a lazy river and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, 르 쏠레이 테라피. Services include hot stone massages and massages. The spa is open select days.
In addition to a full-service spa, Phoenix Island features a lazy river and an indoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. This 4.5-star property offers access to a 24-hour business center and 3 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 9289 square feet (863 square meters) include a conference center. This luxury resort also offers an outdoor pool, a children's pool, and a sauna. Onsite self parking is complimentary.

Phoenix Island is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
코지(Koji) - This buffet restaurant serves breakfast only. Reservations are required.
해랑(Haerang) - This restaurant specializes in Korean cuisine and serves dinner only. Reservations are required. Open daily.
민트 레스토랑 (Mint Restaurant) - Overlooking the ocean, this fine-dining restaurant specializes in Fusion cuisine and serves lunch and dinner. Reservations are required. Open daily.
섭지(Seopji) - This bistro specializes in Fusion cuisine and serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
민트 카페(Mint Cafe) - Overlooking the ocean, this café specializes in American cuisine and serves brunch only. Open daily.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 43,000 for adults and KRW 36,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 민트 레스토랑 (Mint Restaurant)
  • 민트 카페(Mint Cafe)
  • 섭지(Seopji)
  • 코지(Koji)
  • 해랑(Haerang)

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Heated pool
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (9,289 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's vaccination record (issued within 1 year) at check-in.

Renovations and closures

The following facilities are closed on Wednesday:
  • Indoor pool
  • Outdoor pool
  • Sauna

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of KRW 100000 per pet, per day
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 43000 for adults and KRW 36000 for children
  • Pet fee: KRW 100000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 1:00 PM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Jeju Hotel Seogwipo
Phoenix Island Resort Seogwipo
Phoenix Island Seogwipo
Phoenix Jeju Hotel
Phoenix Jeju Seogwipo
Phoenix Jeju Seogwipo Island
Phoenix Jeju Resort Seogwipo
Phoenix Jeju Resort
Phoenix Jeju
Phoenix seopjikoji
Phoenix Island Resort
Phoenix Island Seogwipo
Phoenix Island Resort Seogwipo

Phoenix Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ILHYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

sungeun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족3인 대만족! 또 갈거랍니다:))
가족 3인 방문했어요~ 결론은 매우매우 만족입니다:)) 저희처럼 힐링여행 쉼여행의 취지라면 더욱 추천드리고 싶어요. 수영장/사우나(무료), 키즈 라운지(무료) 및 키즈 클래스(유료)도 운영해서 아이 심심치않고 저희도 모처럼 잘 쉬었네요~ 조식도 맛있어요!! 바로 걸어서 섭지코지, 유민 미술관은 꼭 들르시고요. 10분거리 성산일출봉 말모죠. 근처 아쿠아리움도 있어 3박 4일 알차게 보내다 갑니당!!
Stayed 3 nights in Sep 2024

10/10 Excellent

yunhee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

Caroline

Traveled with group
Liked: Cleanliness, staff & service
We did not enjoy stay for many reasons. Breakfast is expensive. 5 start price but 3 star buffet spread. We thought we booked for 2 days breakfast for 5 pax but they insisted that we booked for only 2 persons for 2 days only. Why would we buy breakfast for 2 when there are 5 of us? The room did not come ready with bath towels. We had only face towels. Last but not least, the Korean restaurant only served set meals and insisted we order a set each when we are 5 small ladies with small appetite.
Stayed 2 nights in Sep 2024

6/10 Okay

SUYONG

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gwangsoo

Stayed 3 nights in Sep 2024

2/10 Terrible

SEOKJIN

Stayed 1 night in Aug 2024

10/10 Excellent

Sun

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Sookja

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

gun woo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Jin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wanjoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

HANA

Stayed 1 night in Aug 2024

8/10 Good

sun kyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

soi

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

EUN SEON

Stayed 1 night in Aug 2024

8/10 Good

Ju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대부분 훌륭
리셉션 직원들은 매우 친절. 하지만 수영장 접대 직원중에 가장 대표되는 직원(회색옷?) 응대가 매우 불친절하고 위압적으로 대처
Stayed 2 nights in Jul 2024

2/10 Terrible

sungwoo

Stayed 3 nights in Jun 2024

6/10 Okay

Huseyin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Daphne Bondal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only small towels (face towels) were provided when we first came. We had to request for big towels on the Phoenix chatbot. Chatbot was quite difficult to use as everything was in korean so we had to use a translator to communicate. The place have signs of wear but room was spacious. If you dont have a car, better not get a room here. The nearest bus stop is 15mins walk from the hotel and the buses there are very irregular, expect to wait 30mins to 1.5hr. Taxi drivers will pass by the bus stop to try to get customers. Tried the breakfast once and it was average. Do note that there is a separate bulding for checking in called 'Check in Centre' which is not known to taxi drivers and is not shown in naver map. Check in staff was helpful and tried their best to communicate in english, although they struggled. Only advantage of booking this place is that Seopjikoji is only a few mins walk from the hotel so you can enjoy the scenery.
Stayed 7 nights in Jun 2024

10/10 Excellent

Albert

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of potential...sad to see such a lovely property in such bad shape. Hope they fix it up and maintain it much better.
Stayed 3 nights in Jun 2024

10/10 Excellent

Myunghwa

Stayed 3 nights in Jun 2024

10/10 Excellent

SURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have many programs to experience while I was there.
Stayed 4 nights in Jun 2024

10/10 Excellent

yoonsu

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

DONG EON

Stayed 3 nights in May 2024