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Grand Hyatt Seoul

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Seoul

View from room
6 restaurants, breakfast, lunch, dinner served; international cuisine
6 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, seasonal outdoor pool
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
322, Sowol-ro, Yongsan-gu, Seoul, Seoul, 140-738
  • Namsan Mountain Park
    2 min walk
  • Itaewon Antique Furniture Street
    6 min walk
  • Leeum Samsung Museum of Art
    8 min walk
  • Seoul (ICN-Incheon Intl.)
    60 min drive

Room options

Suite (Diplomatic)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite (Ambassador)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite (Grand Executive)

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Grand, Suite, 1 King Bed

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Corner

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Executive Suite King

Grand Executive Suite King | Premium bedding, down comforters, minibar, in-room safe

Grand Executive Suite King

  • 592 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Corner

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Corner

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, River View

  • 323 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

View from room

Club Room, 2 Twin Beds

  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 3 Bedrooms

  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Twin Bed

View all photos for Club Room, 1 King Bed

Mountain view

Club Room, 1 King Bed

  • 322 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, River View

  • 323 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Mountain view

Room, 1 King Bed, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Mountain View

View from room

Room, 2 Twin Beds, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Grand Hyatt Seoul

5-star hotel in Yongsan-gu
This smoke-free hotel features 6 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Hyatt Seoul offers 616 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Grand Hyatt Seoul features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury hotel also offers a seasonal outdoor pool, a fitness center, and a terrace. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge).

Grand Hyatt Seoul is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Terrace - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
322 Sowolro - Steakhouse - Overlooking the pool, this steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
322 Sowolro - Kauri - Overlooking the pool, this sushi bar serves lunch and dinner. Reservations are required. Open daily.
322 Sowolro - Teppan - Overlooking the pool and garden, this theme restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.
322 Sowolro - Tenkai - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM at scheduled times
  • Limo/town car service
  • Self parking on site (KRW 10,000 per day)
  • Valet parking on site (KRW 25,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 65,000 for adults and KRW 32,500 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 322 Sowolro - Kauri
  • 322 Sowolro - Steakhouse
  • 322 Sowolro - Tenkai
  • 322 Sowolro - Teppan
  • Terrace

Things to do

  • 3 outdoor tennis courts
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s sauna is closed on the first Monday of each month.
Guests have access to the indoor pool only once per stay; reservations are required via an in-room QR code.
The listed child breakfast fee applies to children ages 5-12 booked in Breakfast included rate plans. Breakfast is included for 1 child under age 5 per adult, up to a maximum of 2 adults per room.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in the guestrooms (surcharge).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 65000 for adults and KRW 32500 for children
  • Airport shuttle fee: KRW 16000 per person (one-way)
  • Airport shuttle fee per child: KRW 8000 (one-way)
  • Self parking fee: KRW 10000 per day
  • Valet parking fee: KRW 25000 per day
  • A facilities fee includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 12 years old and younger are not allowed in the Grand Club Lounge after 6 PM. Additional fees apply to children 4-12 years old for breakfast in the Grand Club Lounge. Also, extra charges apply for additional guests entering the lounge.

We should mention

The seasonal pool will be open from May 24 to September 22
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Seoul
Grand Hyatt Seoul Hotel
Hyatt Seoul Grand
Seoul Grand Hyatt
Grand Hyatt Seoul Hotel Seoul
Seoul Hyatt
Grand Hyatt Seoul Hotel
Grand Hyatt Seoul Seoul
Grand Hyatt Seoul Hotel Seoul

Grand Hyatt Seoul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 661 out of 1007 reviews" "
Rating 8 - Good. 186 out of 1007 reviews" "
Rating 6 - Okay. 70 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 49 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Zak

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Be prepared to walk a significant distance up-hill, daily. Very limited transport links. No shops within close distance. You are on a mountain with a beautiful park.
Stayed 3 nights in Aug 2024

10/10 Excellent

Doh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Dae Gun, Chula Vista

Traveled with family
Liked: Staff & service
Bathroom was not clean and pool was not cleaned at all and limited time to use it.
Stayed 1 night in Aug 2024

8/10 Good

Christina

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Christine, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located across from Namsan Park, which is very beautiful, and just a short 10 to 15 minute walk to Itaewon, which has a youthful and vibrant atmosphere. Staff were very attentive, especially Benjamin who helped us arrange travel to the airport on our day of departure. We had a great experience.
Stayed 5 nights in Jul 2024

8/10 Good

Boyoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

JINSOO, Palatine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

6/10 Okay

Jie

Traveled with family
Disliked: Staff & service
Our experience at this hotel was mixed. We arrived at the hotel at 6am very tired due to a flight, unfortunately, the front desk staff, especially Riley, had a very poor attitude, no service mind, and a dismissive attitude. She refused all our requests, and another female front desk staff also misrepresented our statement to the manager, lying that we said the extra night fee was too expensive for an early check-in. This miscommunication and lack of courtesy made us very unhappy and resulted in us staying in the hotel to recover instead of enjoying our time outside. On a positive note, our dining experience at the hotel buffet restaurant on all three days was excellent. The staff there, especially Tommy Lee, provided exceptional service and took great care of us. His attentiveness and professionalism greatly improved our overall impression of the hotel.
Stayed 4 nights in Jul 2024

6/10 Okay

Sean

Traveled with family
Liked: Cleanliness, staff & service
Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

James C.

Stayed 2 nights in Jul 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Just PERFECT! What a hotel... gosh! Luxury, comfort, amazing restaurants, pools, etc. Even a kids club! I would repeat! Just take into account that you will most probably need taxi to get around from that location, as it is on the top of a hill. It is part of the beauty though.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Mountain View!
Stayed 1 night in Jul 2024

10/10 Excellent

Laurence

Stayed 3 nights in Jul 2024

10/10 Excellent

Raghav

Stayed 3 nights in Jun 2024

10/10 Excellent

helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well kept. Very good food. Best staff ever!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Leo

Stayed 1 night in Jun 2024

10/10 Excellent

Ruitao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the environment and the service in the hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Willy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High level resort, everything perfect
Stayed 4 nights in Jun 2024

8/10 Good

Daehong

Liked: Cleanliness, staff & service
Check in was great despite how congested with a long line of wait. Check out was the worst while there was no waiting line at all, missed airport bus due to waiting for a reception to be available. Breakfast experience reminded me of being in an old school canteen, not at all elegant and food selections were average.
Stayed 3 nights in Jun 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I have to say is….I loved my stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

Ertan

Stayed 3 nights in May 2024

10/10 Excellent

Emily Jia Yu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Exceptional. Hospitality was beyond amazing, loved my room with the river view, I’m missing it already haha. Loved it so much, everytime I come seoul I will definitely come back to Grand Hyatt. Thank you so much!
Stayed 4 nights in May 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Elevator situation is awful
Had stayed at this hotel many times pre-pandemic but this was my first time back since Covid. It’s not the gem it was. Overall, the hotel is still very nice but an issue absolutely devastating to the experience is the overcrowded elevators. There simply aren’t enough and I ended up spending a great deal of my trip waiting on the elevators. This culminated in a horrific 20 minute journey trying to get down to the lobby to check out. I waited 10 minutes (as 3 elevators stopped on my floor that were completely full) before deciding to take an elevator up and then come back down. That elevator stopped on every floor down even though it was full. When I finally made it to the front desk I explained the situation and suggested they should manually override the elevators during busy periods to somewhat ameliorate the situation. The front desk associate didn’t seem to care and just nodded (in that I’m not really listening way). The breakfast buffet can also have long wait times. Bottom line is that this hotel is too crowded for its existing infrastructure and the staff no longer seem to care about guests. Sad to see what was such a nice hotel turn to junk post-Covid. Don’t stay here if you value your time.
Stayed 4 nights in Apr 2024