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Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

5.0 star property

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Photo gallery for Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Lunch, dinner and brunch served
Yoga
Lunch, dinner and brunch served
Property amenity
Lunch, dinner and brunch served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372

Room options

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, individually decorated

Superior Suite, 1 Bedroom

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 3 Bedrooms

Premium bedding, down comforters, in-room safe, individually decorated

Premier Suite, 3 Bedrooms

  • 1647 sq ft
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, individually decorated

Superior Suite, 1 Bedroom

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms

  • 1184 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Junior Suite, 2 Twin Beds | Premium bedding, down comforters, in-room safe, individually decorated

Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1059)
The price is $233
per night
$257 total
includes taxes & fees
Apr 11 - Apr 12
Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City

About this property

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

5-star Seoul hotel, connected to a shopping center in Yongsan-gu
This smoke-free hotel features a casino, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and 4 coffee shops/cafes. Housekeeping is available on request.
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan offers 202 accommodations with tablet computers and washers/dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan provides a sauna and a fitness center. Dining is available at the restaurant and guests can grab coffee at one of the 4 coffee shops/cafes. The hotel also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a casino, a library, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
A la Maison Wine & Dine - This fine-dining restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Food Exchange - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
In Style - This buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.
Sky Kingdom - Onsite bar. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
A La Maison Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (KRW 22,000 per night)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 55,000 for adults and KRW 27,500 for children
  • 3 bars/lounges
  • 4 coffee shops/cafes
  • A restaurant

Restaurants on site

  • A La Maison Deli
  • A la Maison Wine & Dine
  • Food Exchange
  • In Style
  • Sky Kingdom

Things to do

  • 146 slot machines
  • 55 gaming tables
  • Arcade/game room
  • Casino (33,874 square feet of space)
  • Golf driving range
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s Fitness center, Indoor Pool and Sauna are currently closed on the 4th Tuesday of every month.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 55000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Valet parking fee: KRW 22000 per night
  • Pet fee: KRW 55000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swim caps in the pool. Children under 3 years of age must wear waterproof diapers in the pool. Children under 130 centimeters tall height must wear a life jacket or inflatable armbands in the pool.

We should mention

A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Ambassador Hotel Seoul Yongsan
Grand Mercure Ambassador Hotel
Grand Mercure Ambassador Seoul Yongsan
Grand Mercure Ambassador

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 482 out of 656 reviews
Rating 8 - Good. 125 out of 656 reviews
Rating 6 - Okay. 28 out of 656 reviews
Rating 4 - Poor. 8 out of 656 reviews
Rating 2 - Terrible. 13 out of 656 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Nannette

Disappointed
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

leonardus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2024

10/10 Excellent

Phuong, Kissimmee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place l!
Stayed 2 nights in Oct 2024

10/10 Excellent

Hwa J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

leonardus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😘
Stayed 1 night in Oct 2024

10/10 Excellent

leonardus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great amenities. Staff were very nice and very helpful. Staff answered all questions. Great hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the accommodations provided for family traveling with toddler. Also love the convenience to shopping and food areas as well as airport limousine
Stayed 2 nights in Sep 2024

8/10 Good

Ariuntsetseg

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Hansoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room to stay
Great rooms and service
Stayed 1 night in Jun 2024

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Three hotels in one property made movement to facility dining, gym, pool, spa, and casino a little confusing and time consuming. I did not like the fact that every time I went into the casino I had to show my passport, even if I had just left moments before and had to go back in to pick up something I had left behind at one of the machines. Close to mall made shopping easy. Close to train station made transportation easy.
Stayed 3 nights in May 2024

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff are excellent. Not the most happening neighborhood. But I chose the hotel for its location- right next to the Yongsan train/subway station and that served its purpose well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephanie, Lacey

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

8/10 Good

Man Chui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time booking the Grand Mercure this month and invited my family this time! Best hotel experience in all of Seoul! Will definitely be back! ☺️👍
Stayed 1 night in Nov 2023

10/10 Excellent

Daun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Daun

Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel! One of the Best in Seoul
It was amazing! Great location and great service. Would like to take my family again!! Friendly service good breakfast. If I knew it was this great I would reserve every time!
Stayed 1 night in Nov 2023

10/10 Excellent

Daun

Stayed 1 night in Nov 2023

10/10 Excellent

Alexandru Laurentiu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel with easy access to Metro and Train
Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.
Seoul Dragon City
Lobby
Stayed 15 nights in Oct 2023

10/10 Excellent

Edward

Stayed 2 nights in Oct 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, good English. Comfy beds and very clean and well presented rooms
Stayed 1 night in Oct 2023