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Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

5.0 star property

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Photo gallery for Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Lunch, dinner and brunch served
Property video
Superior Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, in-room safe
Yoga
Daily buffet breakfast (KRW 55000 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Bar
  • Gym
  • Parking available
$249
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372
  • Yongsan Electronics Market
    ‪5 min walk‬
  • Shilla I’Park Mall
    ‪8 min walk‬
  • War Memorial of Korea
    ‪2 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 3 Bedrooms

1 bedroom, premium bedding, down comforters, in-room safe

Premier Suite, 3 Bedrooms

  • 1647 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Penthouse, 3 Bedrooms

1 bedroom, premium bedding, down comforters, in-room safe

Penthouse, 3 Bedrooms

  • Sleeps 7
  • 3 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 712 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, in-room safe

Penthouse, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Suite, 1 Bedroom

  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

5-star Seoul hotel, connected to a shopping center in Yongsan-gu
This smoke-free hotel features a casino, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and 4 coffee shops/cafes. Housekeeping is available on request.
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan offers 202 accommodations with tablet computers and washers/dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan provides a sauna and a fitness center. Dining is available at the restaurant and guests can grab coffee at one of the 4 coffee shops/cafes. The hotel also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a casino, a library, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
A la Maison Wine & Dine - This fine-dining restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Food Exchange - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
In Style - This buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.
Sky Kingdom - Onsite bar. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
A La Maison Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (KRW 22,000 per night)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 55,000 for adults and KRW 27,500 for children
  • 3 bars/lounges
  • 4 coffee shops/cafes
  • A restaurant

Restaurants on site

  • A La Maison Deli
  • A la Maison Wine & Dine
  • Food Exchange
  • In Style
  • Sky Kingdom

Things to do

  • 146 slot machines
  • 55 gaming tables
  • Arcade/game room
  • Casino (33,874 square feet of space)
  • Golf driving range
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s Fitness center, Indoor Pool and Sauna are currently closed on the 4th Tuesday of every month.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 55000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Valet parking fee: KRW 22000 per night
  • Pet fee: KRW 55000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swim caps in the pool. Children under 3 years of age must wear waterproof diapers in the pool. Children under 130 centimeters tall height must wear a life jacket or inflatable armbands in the pool.

We should mention

A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Ambassador Hotel Seoul Yongsan
Grand Mercure Ambassador Hotel
Grand Mercure Ambassador Seoul Yongsan
Grand Mercure Ambassador

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 495 out of 678 reviews
Rating 8 - Good. 129 out of 678 reviews
Rating 6 - Okay. 30 out of 678 reviews
Rating 4 - Poor. 11 out of 678 reviews
Rating 2 - Terrible. 13 out of 678 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANDREW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ji-Yong

Liked: Cleanliness
Stayed 5 nights in May 2025

4/10 Poor

Yu kyoung

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

HORRIBLE Check-in experience

A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.
Stayed 2 nights in Apr 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!
Stayed 17 nights in Apr 2025

10/10 Excellent

Lisa, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katarina Kim was an excellent and awesome hostess. Her shift was over but stayed until i arrived safely from airport to hotel. She went beyond her duty to make sure the correct driver waited and picked me up from airport. Love her welcome note and goodies in my room when i checked in. She is the best! Xoxo
Stayed 9 nights in Apr 2025

8/10 Good

Liam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.
Stayed 7 nights in Apr 2025

8/10 Good

minjeong

Stayed 4 nights in Apr 2025

10/10 Excellent

David

Stayed 3 nights in Mar 2025

10/10 Excellent

Danny

Stayed 5 nights in Mar 2025

10/10 Excellent

INSOOK

Stayed 3 nights in Mar 2025

10/10 Excellent

Mikyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Mercure Ambassador Hotel is a nice property with exceptional rooms, a great breakfast buffet, a good location in Seoul, and even a casino on-site for guests. We enjoyed the restaurants and the property thoroughly with the only exception of a very bad smell in one of the rooms that got worse during our stay. We informed the front desk of the issue, and they apologized, but we were checking out, so there was nothing that could be done. Strangely the hotel hallways and elevator corridors were extremely cold, with a drafty wind whipping through those areas. But ultimately, it was a very nice stay, and we would definitely return should we be in Seoul again soon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Will come back
Stayed 4 nights in Jan 2025

6/10 Okay

Nannette

Disappointed
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

leonardus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2024

10/10 Excellent

Phuong, Kissimmee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place l!
Stayed 2 nights in Oct 2024

10/10 Excellent

Hwa J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

leonardus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😘
Stayed 1 night in Oct 2024

10/10 Excellent

leonardus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great amenities. Staff were very nice and very helpful. Staff answered all questions. Great hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the accommodations provided for family traveling with toddler. Also love the convenience to shopping and food areas as well as airport limousine
Stayed 2 nights in Sep 2024

8/10 Good

Ariuntsetseg

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Hansoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome room to stay

Great rooms and service
Stayed 1 night in Jun 2024