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Grand Mercure Imperial Palace Seoul Gangnam

4.5 star property

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Photo gallery for Grand Mercure Imperial Palace Seoul Gangnam

Lobby
Indoor pool, seasonal outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
640 Eonju-ro, Gangnam-gu, Seoul, 06098
  • Garosu-gil
    ‪20 min walk‬
  • Starfield COEX Mall
    ‪3 min drive‬
  • COEX Convention and Exhibition Center
    ‪3 min drive‬
  • Seoul (GMP-Gimpo Intl.)
    ‪53 min drive‬

Room options

View all photos for Residence 1 Bedroom Deluxe Double

Premium bedding, in-room safe, desk, laptop workspace

Residence 1 Bedroom Deluxe Double

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double(Club Access)

Premium bedding, in-room safe, desk, laptop workspace

Executive Double(Club Access)

  • Sleeps 3
  • 1 Double Bed

View all photos for Residence 1 Bedroom Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Residence 1 Bedroom Deluxe Twin

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Plus Double

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Plus Double

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Plus Twin

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Plus Twin

  • Sleeps 4
  • 2 Twin Beds

View all photos for Duplex Suite(Club Access)

Duplex Suite(Club Access) | Premium bedding, in-room safe, desk, laptop workspace

Duplex Suite(Club Access)

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin(Club Access)

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin(Club Access)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite(Club Access)

Corner Suite(Club Access) | Living area | 55-inch Smart TV with satellite channels

Corner Suite(Club Access)

  • Sleeps 3
  • 1 Double Bed

View all photos for Residence 2 Bedroom Premier

Residence 2 Bedroom Premier | Living area | 55-inch Smart TV with satellite channels

Residence 2 Bedroom Premier

  • Sleeps 4
  • 2 Double Beds

View all photos for Residence 1 Bedroom Premier

55-inch Smart TV with satellite channels

Residence 1 Bedroom Premier

  • Sleeps 3
  • 1 Double Bed

View all photos for Residence Studio Deluxe

Residence Studio Deluxe | Premium bedding, in-room safe, desk, laptop workspace

Residence Studio Deluxe

  • Sleeps 3
  • 1 Double Bed

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[Run of house] Standard Room | View from property

L7 GANGNAM by LOTTE

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1444)
The price is $157
per night
$173 total
includes taxes & fees
Apr 7 - Apr 8
L7 GANGNAM by LOTTE

About this property

Grand Mercure Imperial Palace Seoul Gangnam

4.5-star hotel in Gangnam-gu
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Change of bedsheets is available on request.
Grand Mercure Imperial Palace Seoul Gangnam offers 314 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services.
In addition to a seasonal outdoor pool and an indoor pool, Grand Mercure Imperial Palace Seoul Gangnam provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 7244 square feet (673 square meters) include a conference center. This luxury hotel also offers spa services, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Grand Mercure Imperial Palace Seoul Gangnam is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
더 바 (bar) - Onsite bar.
델마르 (로비라운지) - Onsite coffee shop. Open daily.
만요 (일식) - Onsite sushi bar. Open daily.
천산 (중식) - Onsite restaurant. Open daily.
패밀리아 (뷔페) - Onsite buffet restaurant. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (KRW 25,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 65,000 for adults and KRW 32,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 더 바 (bar)
  • 델마르 (로비라운지)
  • 만요 (일식)
  • 천산 (중식)
  • 패밀리아 (뷔페)

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (7,244 square feet of space)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (61 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s swimming pool and sauna will not be available on the first Tuesday of every month.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in the room (surcharge).
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 65000 for adults and KRW 32500 for children
  • Covered valet parking fee: KRW 25000 per day
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from August to August
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Imperial Palace Seoul
Imperial Palace Seoul Gangnam
Mercure Imperial Seoul Gangnam
Grand Mercure Imperial Palace Seoul
Grand Mercure Imperial Palace Seoul Gangnam Hotel
Grand Mercure Imperial Palace Seoul Gangnam Seoul
Grand Mercure Imperial Palace Seoul Gangnam Hotel Seoul

Grand Mercure Imperial Palace Seoul Gangnam Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 87 out of 138 reviews
Rating 8 - Good. 21 out of 138 reviews
Rating 6 - Okay. 9 out of 138 reviews
Rating 4 - Poor. 7 out of 138 reviews
Rating 2 - Terrible. 14 out of 138 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

Sunghoon

Stayed 2 nights in Nov 2024

10/10 Excellent

ASAF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Winfund

Stayed 2 nights in Oct 2024

8/10 Good

Eunjung

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jishnu

Stayed 6 nights in Oct 2024

6/10 Okay

BrianHwan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For 5 star hotel, staffs are not professional. The rooms are old and outdated
Stayed 2 nights in Oct 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Place smells like cigarettes. Housekeeping does horrible job maintaining consistency. Place is frugal with toilet paper
Stayed 13 nights in Oct 2024

6/10 Okay

Monica

Liked: Property conditions & facilities
Location wasn't optimal. Staff was hit or miss for front desk. Some days find a friendly staff, other days not really. Nobody spoke English but the housekeeping and concierge were nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kyungja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than I thought
Stayed 1 night in Oct 2024

8/10 Good

STEVE

Stayed 10 nights in Oct 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sunghoon

Stayed 2 nights in Oct 2024

4/10 Poor

Sehoon, Los Angeles

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t find the staff professional and well-trained. My room smells cigarette smoking on every furniture and the carpet. Their gym is good.
Stayed 5 nights in Sep 2024

6/10 Okay

hayoum

Disliked: Property conditions & facilities
Stayed 12 nights in Oct 2024

6/10 Okay

John

Traveled with partner
Disliked: Amenities, property conditions & facilities
Weird property and not really 5-star. More like 3-star.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodolfo

Stayed 5 nights in Oct 2024

10/10 Excellent

STEPHEN

Stayed 3 nights in Oct 2024

2/10 Terrible

Winfund

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited from Oct24 -Oct27. Our room was very hot and humid, tried turning on the A/C but it was not working. When I called and complaint they told me that they turn the A/C off because it's not the season.... really??? I paid $400 a night with no a/c... The room smelled moldy.... will never go back.. This hotel is very old and just micky moused the remodeling... please stay away and look elesewhere.
Stayed 3 nights in Oct 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2024