10/10 Excellent
Jason
Traveled with partner
Mar 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly don’t understand why this hotel is only 4.4 stars on Google! It’s the second best hotel I have ever stayed in and it’s hard to compete with Eiger Hotel in Switzerland with an Alps view.
We had our bags stored for us on arrival in the beautiful arrival area and taken up to our room on check in with no intention of being tipped. It’s their job and they do it well.
We were upgraded on check in to a beautiful suite that has great temperature control which we can adjust, the best toilet I’ve ever used with heating and a range of buttons and the shower/bathroom was great too. We had every amenity we could think of.
Every little touch in the design of the hotel and room was well thought of, including the magical sound and video when we leave the elevator at our floor to the design of the keys and artwork.
Most of the staff were lovely and courteous, with only minor tones of judgement from some of we weren’t dressed like Vogue models. The other guests were judgemental, but the hotel can’t control that.
I really wanted to try the breakfast buffet because the room looked incredible, but it didn’t suit the timings of our trip and we were happy to eat breakfast out.
I can’t recommend this hotel enough and hope they continue to maintain their quality maintenance and service!
Jason
Stayed 3 nights in Mar 2025