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Lotte City Hotel Guro

3.0 star property

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Photo gallery for Lotte City Hotel Guro

Terrace/patio
Vending machine
Premium bedding, in-room safe, desk, free WiFi
City view
Premium bedding, in-room safe, desk, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
300, Digital-ro, Guro-gu, Seoul, 152-848
  • Guro Digital Complex
    ‪1 min walk‬
  • Mario Outlet
    ‪20 min walk‬
  • Gasan Digital Complex
    ‪2 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪62 min drive‬

Room options

View all photos for [6PM Check In] Random Room Type

Premium bedding, in-room safe, desk, free WiFi

[6PM Check In] Random Room Type

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for [Business PKG] Standard Double Room - Breakfast for 1

Premium bedding, in-room safe, desk, free WiFi

[Business PKG] Standard Double Room - Breakfast for 1

  • 280 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Suite Double Room

Superior Suite Double Room | Premium bedding, in-room safe, desk, free WiFi

Superior Suite Double Room

  • 569 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family twin

Premium bedding, in-room safe, desk, free WiFi

Superior Family twin

  • 281 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Motion Relax (Motion bed & 65-inch Smart TV)

Superior Double Motion Relax (Motion bed & 65-inch Smart TV) | Premium bedding, in-room safe, desk, free WiFi

Superior Double Motion Relax (Motion bed & 65-inch Smart TV)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double or 2 Twin Beds (Run of house)

View from room

Room, 1 Double or 2 Twin Beds (Run of house)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

View from room

Standard Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Twin Room

View from room

Standard Family Twin Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, free WiFi

Standard Double Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Streaming Service)

View from room

Superior Double Room (Streaming Service)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Streaming Service)

Premium bedding, in-room safe, desk, free WiFi

Superior Twin Room (Streaming Service)

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Lotte City Hotel Guro

3-star hotel in Guro-gu
A restaurant, a fitness center, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Lotte City Hotel Guro offers 287 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Complimentary covered self parking is available on site.

Lotte City Hotel Guro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
C' Cafe (씨카페) - Onsite buffet restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 28,000 for adults and KRW 19,000 for children
  • A restaurant

Restaurants on site

  • C' Cafe (씨카페)

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Construction is underway nearby March 6-15, 2025, from noon to 4 PM. Guests may hear construction-related noise and vibration during business hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 28000 for adults and KRW 19000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guro Hotel
Lotte City Guro
Lotte City Guro Seoul
Lotte City Hotel Guro
Lotte City Hotel Guro Seoul
Lotte Hotel Guro
Lotte City Hotel Guro Hotel
Lotte City Hotel Guro Seoul
Lotte City Hotel Guro Hotel Seoul

Lotte City Hotel Guro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1077 reviews
Rating 8 - Good. 250 out of 1077 reviews
Rating 6 - Okay. 44 out of 1077 reviews
Rating 4 - Poor. 16 out of 1077 reviews
Rating 2 - Terrible. 21 out of 1077 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teandrea

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and beautiful area. It is central to anything you want to travel to.
Stayed 5 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Sun Kyung Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sun Kyung Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

HYUNG SEOK

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some staff very moody and rude towards clients/ very blunt and unkind when asked simple questions. Hospitality trainings required overall. Otherwise very good I would easily give 4 stars
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good place to stay!
Very nice place to stay with very kind helpful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice place to stay.
Very nice place to stay with kind helpful staff!
Stayed 1 night in Nov 2024

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, sheets were sometimes not as clean but staff and housekeeper was nice
Stayed 7 nights in Nov 2024

10/10 Excellent

Tomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good.
Overall good. Same breakfast items while staying.
Stayed 1 night in Nov 2024

10/10 Excellent

Nakisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was so nice and welcoming to me. The staff was so professional. I was impressed. While I was at the desk checking in with the staff, one customer ignored me and started asking the staff for things. (I understood their conversation in Korean) She kindly, and politely asked if she could finish checking me in and she will help him in just a minute. My heart fluttered because I wasn't expecting her to stand up for me. Even in my own country, it is not often that the staff stands up for me. If I come back soon, I will definitely stay here again!!! The room was great by the way. I loved the shower and bathroom. 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Stayed 3 nights in Oct 2024

10/10 Excellent

Merlina, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in process was seamless. The staff who checked me in was Mason. He spoke English very well. Initially, I checked in with two suitcases due to a continuing travel to a different country in a few days. There is no-one to help with my luggage, but they have carts that they provided me to take my luggage into my room. Oh yes, noteworthy to mention, I took AirPort Express bus 6004. The stop to drop is across the street, of the hotel. As I was carrying two big suitcases, it was very challenging to cross the street, my suitcases were sophisticated with wheels and I was able to handle them with very little issues. The room itself is clean and, I believe the star rating should be higher than a three. They have house shoes, and bathrobes. Two towels, regular body size towels. Nice toilet with warm seat and bidet. So many dining options, in the same building, or across the street within short distance. I want to mention a subways sandwich is about a block, a nice fast food bakery called Paris Baguette is next subway. If you want to explore, go behind subway sandwich, you will find a myriad of dining options and even street food. I particularly fell madly in love with a bakery coffee shop named May B, next to the metro. I recommend this hotel, it’s away from the touristy spots, but within a metro ride, a bus ride or an uber taxi that you can order from your uber app; pay by credit card or cash. To take the buses and metro ensure to have a T money card and load at 7-11.
Stayed 4 nights in Nov 2024

10/10 Excellent

PETER S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

HYUNG JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed hotel with nice room and maod service. The front desk was very helpful in answering questions.
Stayed 6 nights in Nov 2024

6/10 Okay

C.J.

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly great staff. Amazingly clean every corner.
Stayed 1 night in Nov 2024

10/10 Excellent

Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joon Bum

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because I have many business meetings and this hotel is perfect for my purpose to visit Seoul
Stayed 1 night in Nov 2024

8/10 Good

Nagil

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
When arriving by train, this property looks like it is in a desolate industrial area. Just a few steps down below the throughway though is a huge collection of bars and eateries. I stayed here thinking it convenient to both Gangnam and the airport. It was a bit longer than i expected to both.
Stayed 2 nights in Oct 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amazing food options within easy walking distance. Hotel itself was clean and comfortable, and the staff were super friendly and very helpful. Overall an awesome place to stay, for a reasonable price. Would stay there again, for sure.
Stayed 7 nights in Oct 2024

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024