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LOTTE City Hotel Mapo

3.0 star property

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Photo gallery for LOTTE City Hotel Mapo

Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast and lunch served
Front of property
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
109, Mapo-daero, Mapo-gu, Seoul, Seoul, 121-805
  • Lotte Outlets Seoul Station
    ‪2 min drive‬
  • N Seoul Tower
    ‪6 min drive‬
  • Gyeongbokgung Palace
    ‪6 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪49 min drive‬

Room options

View all photos for [Pool Access for 2] Deluxe Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

[Pool Access for 2] Deluxe Twin Room

  • City view
  • 338 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

City view

Deluxe Double Room

  • City view
  • 355.8 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Pool Access for 2] Standard Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

[Pool Access for 2] Standard Double Room

  • City view
  • 285 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite Double Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Suite Double Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room (Ondol)

Deluxe Room (Ondol) | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room (Ondol)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite Double Room

City view

Superior Suite Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite Family Twin Room

City view

Superior Suite Family Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Family Twin Room

City view

Deluxe Family Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for [B&B in the city] Standard Double Room + Breakfast for 1

City view

[B&B in the city] Standard Double Room + Breakfast for 1

  • City view
  • 285 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

LOTTE City Hotel Mapo

3-star hotel in Mapo-gu
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space.
LOTTE City Hotel Mapo offers 284 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
LOTTE City Hotel Mapo features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 713 square feet (66 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

LOTTE City Hotel Mapo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Naru - This buffet restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 30,000 for adults and KRW 22,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Naru

Things to do

  • Health club
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 713 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The check-out time will be at 11 AM starting May 1, 2025.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access to this property’s indoor pool is currently limited to allow social distancing.

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to May 27 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 30000 for adults and KRW 22000 for children
  • Pool fee: KRW 20000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed optional pool fee applies to adults to access to the pool. The fee for children is KRW 10,000 per person.
The pool is closed from noon to 1 PM every day.

We should mention

Pool access available from 8:00 AM to 10:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte
Lotte City
Lotte City Hotel
Lotte City Hotel Mapo
Lotte City Mapo
Lotte Hotel
Lotte Mapo City
Lotte Mapo City Hotel
Lotte City Hotel Mapo Hotel
Lotte City Hotel Mapo Seoul
Lotte City Hotel Mapo Hotel Seoul

LOTTE City Hotel Mapo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 751 out of 1185 reviews
Rating 8 - Good. 306 out of 1185 reviews
Rating 6 - Okay. 78 out of 1185 reviews
Rating 4 - Poor. 20 out of 1185 reviews
Rating 2 - Terrible. 30 out of 1185 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda Ahrom, Glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice, and the hotel was alright. I’d say it’s a good option for a business trip.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mostly ok but small annoyances
Mostly ok but room has strange angles that felt claustrophobic after a while and overall the hotel is showing its age — dirty tile grouts, old carpet, grime under the bathroom sink. Front desk staff is extremely cold, curt, and unhelpful. Breakfast is fine but unlike GLAD across the street, they don’t offer plain yogurt here, but only the sugar-added yoplait type in plastic. Also, they don’t tell you when you check in but don’t lose your room key or it’ll cost you KRW 10,000.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zimmy, Haines City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

JUNHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location, location, location! cleanliness & kindness of staff
Stayed 20 nights in Nov 2024

8/10 Good

Lei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to MRT, Airport Railway,etc
Stayed 3 nights in Dec 2024

10/10 Excellent

Yoon Wha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and perfect location for my visit!
Stayed 1 night in Dec 2024

10/10 Excellent

Hana

Stayed 3 nights in Nov 2024

6/10 Okay

MINJU

Stayed 4 nights in Nov 2024

10/10 Excellent

Rong guo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with restaurants downstairs and subway station next door.
Stayed 1 night in Dec 2024

10/10 Excellent

DOHEON

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Dec 2024

10/10 Excellent

Kasmawati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Hanhee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient transportation and good connection with restaurant and super market.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sang Hee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is on the Main Street but pretty quiet and calm. Premium groceries store and many restaurants on B1. Also connected subway too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Nov 2024

4/10 Poor

Junghoon

Liked: Staff & service, amenities
Disliked: Cleanliness
Ceiling, wall, bed cover had dirts. No body wash.
Stayed 1 night in Nov 2024

8/10 Good

Chi Him

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is nice but can be upgraded with some more new features.
Stayed 6 nights in Oct 2024

8/10 Good

JANE

Traveled with group
Liked: Cleanliness, staff & service
Refrigerator was not working and change it, but it was working very weakly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yong Su

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! The convenient location, friendly staff, and quietness
Stayed 7 nights in Nov 2024

2/10 Terrible

Junko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insects in the birth room ! Disgusting
Stayed 3 nights in Oct 2024

4/10 Poor

DONGXU

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

2/10 Terrible

Junko

Dirty I saw insects everywhere do not recommend disgusting
Stayed 1 night in Nov 2024

10/10 Excellent

Ok, Windermere

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Location. Convenient location
Stayed 5 nights in Oct 2024