The property will be renovating from March 12 2024 to June 30 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Lotte Hotel World features an indoor pool and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This hotel offers access to a business center and 2 meeting rooms. This family-friendly hotel also offers a complimentary children's club, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site. A total renovation of this property was completed in May 2022.
Lotte Hotel World is a smoke-free property.
Lotte Hotel World offers 477 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature down comforters. Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Free self parking , Valet parking (surcharge)
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Toh Lim (중식당) - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
La Seine (라세느 뷔페) - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
더 라운지 앤 바 - This lobby lounge serves breakfast and light fare. Open daily.
24-hour room service is available.
An indoor pool and a children's pool are on site.
Children under 13 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 19
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines CESCO (S. Korea)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Pool access available from 6:00 AM to 10:00 PM.
Only registered guests are allowed in the guestrooms.
For the benefit of our customers, we have provided a rating based on our rating system.