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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property

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Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

2 bars/lounges, lobby lounge, rooftop bar
Exterior
Garden
Reception
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Dongdaemun Design Plaza
    ‪5 min walk‬
  • Dongdaemun History and Culture Park
    ‪6 min walk‬
  • Doota Mall
    ‪8 min walk‬
  • Seoul (GMP-Gimpo Intl.)
    ‪56 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Executive Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence) | Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Bedroom (Residence)

  • 872 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Twin Beds (Residence)

Deluxe Room, 3 Twin Beds (Residence) | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 3 Twin Beds (Residence)

  • 570 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Double Bed (Residence)

  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 King Bed

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | Premium bedding, down comforters, minibar, in-room safe

Studio, 1 King Bed (Residence)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 3 Twin Beds

  • 312 sq ft
  • Sleeps 4
  • 3 Twin Beds

Family Room, Multiple Beds (Superior)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5-star hotel in Jung-gu
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

In addition to a seasonal outdoor pool and an indoor pool, Novotel Ambassador Seoul Dongdaemun Hotels & Residences provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 3552 square feet (330 square meters) include conference space. This luxury hotel also offers a rooftop terrace, a complimentary children's club, and a vending machine. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free children's club
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.

We should mention

The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 9:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1009 reviews
Rating 8 - Good. 247 out of 1009 reviews
Rating 6 - Okay. 95 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and close to everywhere. Metro line 2 & 4. Option for dining in the area. Recommend this property.
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Stayed 4 nights in Oct 2024

10/10 Excellent

Va Phong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

Noshenah, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Annie

Stayed 11 nights in Oct 2024

10/10 Excellent

Unai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professionals and outstanding service
Stayed 8 nights in Oct 2024

8/10 Good

Jessica

NICE HOTEL BUT NEED TO WALK A LOT
It’s a nice hotel. Our shower was licking water through the bottom of shower glass panels that we had to be careful. I think it was a design flaw. They had a nice bed but the worst pillows I have ever used!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Comfortable and clean bedroom. Excellent housekeeping service. Very delectable breakfast. Overall, it was a very enjoyable stay.
Stayed 13 nights in Oct 2024

10/10 Excellent

Aneasia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service
Stayed 6 nights in Oct 2024

10/10 Excellent

Ka Lai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the swimming pool, but you have to have a swim ming cap or you have to buy it from them for 8,000 each.
Stayed 4 nights in Oct 2024

10/10 Excellent

Xi

Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the room with the kitchenette. Well equiped with pots, pans, rice cooker, microwave, coffee machine, and water dispenser. Used it to cook instant noodle. Comes with in room washing machine and detergent. The room is very spacious with a king size bed. Took the k limousine from incheon airport and it was less then 10 min walk. 5 min walk from the subway station. Lots of shopping close by as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ream

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so comfortable and spacious!
my family and I stayed at this hotel after a long trip abroad and it was by far the most comfortable place we stayed at on our trip. we stayed in a residence which was very spacious and gave us enough space for our luggage and the toddler on our trip had enough space to play in the room. the place had lots of counter space in the bathroom. so spacious for a place in seoul. my only gripes would be the bathroom door was glass and opened directly to the beds which made it difficult for us to sleep if anyone was in the bathroom. additionally the couch was a bit dirty but otherwise everything was very clean, we loved the filtered water dispenser, and beds were so comfortable. it was also very close to the dongdaemun train station which connects you to multiple lines and makes it fast and easy to get around the city!
Stayed 6 nights in Oct 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel- the king corner room was very spacious and comfy! The hotel is a bit far from all the places we wanted to explore, but overall a good experience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Annie, torrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. We got a Residence room for 3 people. We had 3 twin beds, kitchenette, and large bathrooms. Beautiful hotel. But the surrounding neighborhood is older and more run down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, convenient location. Really enjoyed our stay, especially the rooftop pool!
Stayed 13 nights in Aug 2024

8/10 Good

Seung Yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfied, but area nearby is very heavy traffic
Stayed 1 night in Sep 2024