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Studio, 1 King Bed (Residence)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a seasonal outdoor pool and an indoor pool, Novotel Ambassador Seoul Dongdaemun Hotels & Residences provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 3552 square feet (330 square meters) include conference space. This luxury hotel also offers a rooftop terrace, a complimentary children's club, and a vending machine. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a smoke-free property.

  • Number of indoor pools - 1
  • Organic food
  • Number of hot tubs - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 330
  • Distance from property (ft) 1640
  • Number of meeting rooms - 4
  • Luggage storage
  • Distance from property (meters) 500
  • ATM/banking
  • Concierge services
  • Parking (limited spaces)
  • Total number of rooms - 523
  • Number of floors - 21
  • Lifeguard on site
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Conference space
  • Year Built - 2018
  • Pool cabanas (surcharge)
  • Electric car charging station
  • Free WiFi
  • Pool sun loungers
  • Vegetable garden
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 3552
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Vegetarian breakfast available
  • Multilingual staff

Room Amenities

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Pillow menu
  • TV size: 55
  • TV size measurement: inch
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Electrical adapters/chargers
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Extra futon (surcharge)
  • Braille signage
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available
  • Energy-saving switches

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

The Deli - This delicatessen serves brunch and light fare. Open daily.

Gourmet Bar - This lobby lounge serves light fare only. Open daily.

Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 19

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation.

One child stays free

Sustainability/community reinvestment (10% revenue or more)

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Car not required

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 15

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines CESCO (S. Korea)

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The seasonal pool will be open from April to October.

Pool access available from 7:00 AM to 9:00 PM.

One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

Hotel Names

  • Novotel Ambassador Seoul Dongdaemun Hotels Hotel
  • Novotel Ambassador Dongdaemun Hotels Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
  • Novotel Ambassador Seoul Dongdaemun Hotels Residences
  • Novotel Ambassador Seoul Dongdaemun Hotels Hotel
  • Novotel Ambassador Dongdaemun Hotels Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels
  • Novotel Ambassador Dongdaemun Hotels
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
  • Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
  • Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Awards & Affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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