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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property

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Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Fitness facility
Creator video - submitted by Aaron Chang
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Experience the city from our expansive windows, with reception staff ready to assist you.
2 bars/lounges, lobby lounge, rooftop bar

Popular amenities

  • Bar

Explore the area

Map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Dongdaemun Design Plaza
    ‪5 min walk‬
  • Gwangjang Market
    ‪7 min walk‬
  • Seoul (GMP-Gimpo Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Executive Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence) | 1 bedroom, premium bedding, down comforters, minibar

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • 872 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Twin Beds (Residence)

Deluxe Room, 3 Twin Beds (Residence) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 3 Twin Beds (Residence)

9.4 out of 10
Exceptional
(13 reviews)
  • 570 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Double Bed (Residence)

7.6 out of 10
Good
(5 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Premier Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | 1 bedroom, premium bedding, down comforters, minibar

Studio, 1 King Bed (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 3 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior) | 1 bedroom, premium bedding, down comforters, minibar

Family Room, Multiple Beds (Superior)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5-star hotel in Jung-gu
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

In addition to a seasonal outdoor pool and an indoor pool, Novotel Ambassador Seoul Dongdaemun Hotels & Residences provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 3552 square feet (330 square meters) include conference space. This luxury hotel also offers a rooftop terrace, a complimentary children's club, and a vending machine. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 13 to May 13:
  • Children's club
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.

We should mention

The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 9:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1113 reviews
Rating 8 - Good. 278 out of 1113 reviews
Rating 6 - Okay. 96 out of 1113 reviews
Rating 4 - Poor. 25 out of 1113 reviews
Rating 2 - Terrible. 20 out of 1113 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and so clean. It was somewhat confusing to have the reception lobby on the 20th floor, but we finally figured it out. We booked a Superior Room for 4 people (2 adults, 2 teenage children), yet to find the room only had a queen bed and a single bed. We asked how this room was meant for 4 people with these 2 beds, the staff had no answer, apology or recommendation for bringing a cot or alternative for their error. Otherwise, modern facilities, nice gym and quality breakfast. Very close to Dongdaemun Design Plaza and subway, very convenient. Lots of options for food/restaurants (which alot of metro Seoul has). Would come back again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lydia

Stayed 5 nights in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Orane

Stayed 4 nights in Apr 2025

6/10 Okay

Hoi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Samori

Stayed 9 nights in Apr 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Mina

Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the premium one bedroom, which was great for a family of three. Location was close to the ddp and walking distance to stores and subways. Swimming pool was great on the weekday. Would definitely stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Devon

Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and fantastic service by staff
Stayed 5 nights in Mar 2025

10/10 Excellent

judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay.

Superior hotel exceeded all expectations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and pleasant. Staff are helpful and friendly. Besides, the location is close to shopping areas, subway station, and restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful & smells good inside the hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

RACHEL

Stayed 3 nights in Mar 2025

10/10 Excellent

SOK HYON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 6 nights in Mar 2025

6/10 Okay

Sherri

Stayed 3 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Concegire
Stayed 2 nights in Mar 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has 2 sides, a residential side and a hotel side. The lobby to check in is on the 20th floor. This hotel is in a quieter area but only about a minute walk to the subway. Also, there are many restaurants nearby. If you like a good deal for shopping for clothes this area is the place to be. This area specializes in wholesale clothing and accessories and many sell to the public. These tend to open after 8 pm. There are many day time retail places too. This hotel is very new and the rooms are quite spacious and comfortable. I upgraded to the breakfast buffet and it was worth it. There is also an indoor pool that the kids will love. I was originally going to stay in Myeongdong which is super busy. Myendong is only about 15 min away by subway. The staff are friendly and very helpful. I highly recommend staying at this hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Preston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except I when I got there the amenities I looked forward too were closed.
Stayed 8 nights in Feb 2025

10/10 Excellent

J

Stayed 1 night in Feb 2025

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the check in on 20th floor, including breakfast. Swimming pool and hot tub was very busy when I stayed during Chinese New year Eve. Overall good experience with this hotel. Front desk is very friendly.
Stayed 3 nights in Jan 2025