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Novotel Ambassador Seoul Yongsan - Seoul Dragon City

4.5 star property

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Photo gallery for Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Exterior
Property amenity
3 restaurants, breakfast served
3 restaurants, breakfast served
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372
  • Yongsan Electronics Market
    ‪8 min walk‬
  • War Memorial of Korea
    ‪4 min drive‬
  • Lotte Outlets Seoul Station
    ‪4 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

3 bars/lounges

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1004)
The price is $135
per night
$149 total
includes taxes & fees
Apr 7 - Apr 8
ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

About this property

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

4.5-star Seoul hotel, connected to a shopping center in Yongsan-gu
3 restaurants, a casino, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and 4 coffee shops/cafes. Housekeeping is available on request.
Novotel Ambassador Seoul Yongsan - Seoul Dragon City offers 621 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 55-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

In addition to an indoor pool, Novotel Ambassador Seoul Yongsan - Seoul Dragon City provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a casino, multilingual staff, and concierge services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Novotel Ambassador Seoul Yongsan - Seoul Dragon City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
Food Exchange - This buffet restaurant serves breakfast, lunch, and dinner.
A la Maison - This restaurant serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Mega Bites - Onsite bar. Open daily.
In Style - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
A La Maison Deli - Onsite delicatessen. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Valet parking on site (KRW 22,000 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 65,000 for adults and KRW 32,500 for children
  • 3 bars/lounges
  • 3 restaurants
  • 4 coffee shops/cafes

Restaurants on site

  • A la Maison
  • A La Maison Deli
  • Food Exchange
  • In Style
  • Mega Bites

Things to do

  • 146 slot machines
  • 55 gaming tables
  • Casino (33,874 square feet of space)
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 40 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s fitness center, pool and sauna are closed on the 3rd Tuesday of every month.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 65000 for adults and KRW 32500 for children
  • Valet parking fee: KRW 22000 per stay
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is open from 1:30-10 PM on weekdays, and from 6 AM-10 PM on weekends, public holidays, and the 4th Tuesday of every month.
This property requires guests to wear swim caps in the pool. Children under 3 years old must wear waterproof diapers in the pool. Children under 130 centimeters tall must wear a life jacket or inflatable armbands in the pool.
Guests under 19 years old are not allowed in the Premier Lounge from 5:30-7:30 PM.

We should mention

Pool access available from 1:30 PM to 10:00 PM
A car is required for transportation to and from this property
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Yongsan Seoul Dragon City Hotel
Novotel Ambassador Dragon City Hotel
Novotel Ambassador Seoul Yongsan Seoul Dragon City
Novotel Ambassador Dragon City
Novotel Ambassador Dragon Cit
Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel
Novotel Ambassador Seoul Yongsan - Seoul Dragon City Seoul
Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel Seoul

Novotel Ambassador Seoul Yongsan - Seoul Dragon City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1008 reviews
Rating 8 - Good. 272 out of 1008 reviews
Rating 6 - Okay. 102 out of 1008 reviews
Rating 4 - Poor. 36 out of 1008 reviews
Rating 2 - Terrible. 43 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
NO HOT WATER. WAS DISAPPOINTED
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

naveen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had an excellent staff.
Stayed 1 night in Nov 2024

6/10 Okay

shelby

Traveled with family
Try somewhere else
We were exhausted from a day of travel. We booked a room for 3 people. When booking on hotels.com it asks for adults and child and the age. We had 2 adults and one 14 year old. When we were checking in she said we were being put in a room with 2 twin beds and no pull our couch or any other sleeping arrangements. We asked where our son was supposed to sleep (a twin bed is very small, just enough for 1 person). She had to get a manager who finally decided they would bring another twin bed into our room. He was laughing and saying that our reservation says we have 2 adults and a child. As if it even mattered at that point. Even if we had a five year old child where would he sleep? We went up to our room and realized just how small it was. We waited and then had to go down stairs to inquire when the bed would be brought because we were ready to go to sleep. They had to remove the very small lounger to make room for the extra bed. We paid way too much money for this room to have this type of accomodations. Also, we came back at 5pm the next day after a long day of sight seeing and our room was being made up. Why so late? Everytime the room was made up we had to ask for coffee, creamer etc. simple things were not restocked. Overall not impressed. There are better places to stay with better accommodations and less cost.
Stayed 4 nights in Nov 2024

10/10 Excellent

Junseob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinced.
Stayed 10 nights in Oct 2024

6/10 Okay

Angel

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 10 nights in Oct 2024

10/10 Excellent

Omario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time here, it was honestly almost perfect the only thing to note is that there were little to no vegetarian options for room service and staff didn’t seem very accommodating. I did see a vegetarian menu online but when I called to ask the staff member said it was for crew only. It was only a minor convenience as we didn’t mind eating out but it would have been nice to have the option to order room service as a veggie! Other than that, our room was great and the amenities were also very very good! As first timers in Seoul, we couldn’t have asked for a better location. Would recommend :)
Stayed 12 nights in Sep 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
This is the second time we have stayed here and we love it. It is so convenient for the subway and it is a very nice hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

in moung

Stayed 1 night in Oct 2024

10/10 Excellent

Candice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Oct 2024

8/10 Good

Vijaya babu

Liked: Cleanliness, staff & service
Verify given reviews
Stayed 4 nights in Sep 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Earl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office manager (Eva) plus Concierge (Leah) were professional, friendly and hospitable. Thanks for making this an enjoyable stay!
Stayed 9 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Taxis can be difficult to get, being so close to Seoul station
Stayed 2 nights in Sep 2024

8/10 Good

Byunghyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location cannot be better in Yongsan area. Convenience store in the 2nd floor is open 24/7.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

miloud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in a classy modern place with access to transport and main shopping areas. Staff was really helpful and room clean, equipped with modern tv, toilets, phone etc and very comfortable beds
Stayed 2 nights in Aug 2024

2/10 Terrible

soo young

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Overall heat in Seoul during July/August 2024 is around 35degrees celcius. The entire building not getting enough AC. I have been staying as a long term guest and moved rooms 4 times. I'm in the Novotel suites which has better AC then the lower floor rooms but still doesn't go under 25.5degrees no matter how strong I leave the AC on 24hours. When I'm in the room I stay with Blackout curtains closed and minimum lights on. My child got prickly heat all over her back. I attempted to get discounts or refunds but the general mamagers on duty won't budge. The customer service you get is NOTHING BUT 5 star hotel level. The hotel complex is huge and they don't care. Drunk people at night are all around the CU convenience store within the hotel. I regret booking my lomg term stay prepaid thinking I can count on the brand. I should've chosen Marriott hotels as I usually do. JW Marriotts in Seoul operates definitely at a higher level. Personally never coming back.
Stayed 4 nights in Aug 2024

2/10 Terrible

Tan, Kuala Lumpur

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
工作员工态度非常不好 非常没有礼貌， 我住了4个晚上 有两天根本就没有打扫只是进门整理了被单其它的什么都没有换洗 毛巾厕所杯子都没有还 太失望了要去住的你们都必须想好才去 而且那里还很吵 不会再去第二次这种烂酒店
Stayed 4 nights in Jul 2024

8/10 Good

HYUNCHUL

Disliked: Cleanliness, property conditions & facilities, room comfort
Dusty and dirty room
The blanket and pillow were not clean and the room was filthy and dusty. My son's sinusitis has been worsen.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024