Sheraton Seoul Palace Gangnam Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Seoul Palace Gangnam Hotel

Indoor pool, outdoor pool, open 6 AM to 10 PM, sun loungers
Minibar, in-room safe, desk, soundproofing
Interior
View from property
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
160, Sapyeong-daero, Seocho-gu, Seoul, Seoul, 06578
  • Seoul St. Mary's Hospital
    4 min walk
  • 서래포차
    3 min walk
  • Gangnam Express Bus Terminal Station
    10 min walk
  • Seoul (ICN-Incheon Intl.)
    61 min drive

Room options

Similar properties

About this property

Sheraton Seoul Palace Gangnam Hotel

5-star hotel in Seocho-gu
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge.
Sheraton Seoul Palace Gangnam Hotel offers 341 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
In addition to a full-service spa, Sheraton Seoul Palace Gangnam Hotel features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This Art Deco hotel also offers a 24-hour health club, a sauna, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2016.

Sheraton Seoul Palace Gangnam Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
H'Garden - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Suh Goong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Ta Bong - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KRW 20,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KRW 39,000 for adults and KRW 22,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • h'Garden
  • Suh Goong
  • Ta Bong

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Ballroom
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Please note that the fitness center, pool and sauna are closed on the last Monday of every month and on some public holidays.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 39000 for adults and KRW 22000 for children
  • Airport shuttle fee: KRW 16000 per person (one way)
  • Airport shuttle fee per child: KRW 10000 (one-way), (up to 18 years old)
  • Valet parking fee: KRW 20000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Palace Seoul
Hotel Seoul Palace
Palace Hotel Seoul
Palace Seoul
Palace Seoul Hotel
Seoul Palace
Sheraton Seoul Palace Gangnam
Sheraton Seoul Palace Gangnam
Sheraton Seoul Palace Gangnam Hotel Hotel
Sheraton Seoul Palace Gangnam Hotel Seoul
Sheraton Seoul Palace Gangnam Hotel Hotel Seoul

Sheraton Seoul Palace Gangnam Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

JumiMama, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room but we were told upon arrival that breakfast reservation is full for the following morning. That was disappointing.
Stayed 1 night in Sep 2020

10/10 Excellent

Celadon, Pohang, Korea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here while in Seoul. The hotel is clean, the staff friendly and helpful and the pool and sauna are a big plus. We also like the location, near a major department store and bus station. We've never seen the hotel so crowded, but the staff seemed to manage well. Long lines for the breakfast buffet, which is usually worth the price. And pool time had to be reserved in advance. Lots of families with young children over a long holiday weekend and a big wedding or two. The free parking is a plus as well for those who drive to Seoul.
Stayed 2 nights in Aug 2020

10/10 Excellent

Celadon, Pohang, Korea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated. Friendly, professional staff. Convenient location near shopping and transportation. Quiet walking streets with restaurants and coffee shops nearby.
Stayed 2 nights in Jul 2020

8/10 Good

SANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very kind employees but the property itself isn't really 5 stars.. more like 4.
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, efficient and comfortable.
Quick, efficient check-in; most welcome especially after a long eastbound flight. Very quiet room. Good breakfast, quick and easy to check out too.
Stayed 1 night in Feb 2020

10/10 Excellent

Celedaon, Pohang, Korea

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good lap pool. Friendly, courteous staff more often found only at high end hotels. Walking distance to major shopping at bus terminal.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

2/10 Terrible

Rick, USA

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel! At first my upgraded room was smelly and not clean; and then I asked for anther room - and it was all the way in the back. The gym lockers closed at 10pm, even though the fitness center is supposed to be opened 24 hrs!?! I arrived 2 min late after the end of breakfast, since I was Rick a woke up late. The Gould NOT let me in to ha d my breakfast - just 2 min after closing?? I talked to the manager Mr. Ahn and he was not helpful; and was rude & condescending. The hotel is old, and overall not very good customer service. Please stay somewhere else.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Conveniently located and clean room with good amenities.
Stayed 1 night in Nov 2019

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel that the prices at the in-house restaurant is a little expensive, compared to other 5 star hotels.
Stayed 1 night in Nov 2019

4/10 Poor

Son Yong

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

KahHockThomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
Have a wonderful times even if it’s just for 2 days stay. Good Korean beefs bbq nearby and Han River just stone throw away. Cheers 👏👏👏
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,friendly staff, good service,location is good
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel gym ever and open 24/7
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and modern. Parts of it were still undergoing renovation so some noise during the day.
Stayed 3 nights in Aug 2019

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
청소
3박 이용하는 동안 check in 날에 화장실에 떨어진 약들이 있었는데 check out 하는 날까지 있는 것으로 봐서 청소를 대충 했을 것이라 짐작.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019