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Sofitel Ambassador Seoul Hotel & Serviced Residences

5.0 star property

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Photo gallery for Sofitel Ambassador Seoul Hotel & Serviced Residences

Lobby lounge
Exterior
Lake view
Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View | Premium bedding, down comforters, in-room safe, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

Map
209, Jamsil-ro, Songpa-gu, Seoul, 05552
  • Lotte World Tower
    ‪6 min walk‬
  • Lotte Concert Hall
    ‪7 min walk‬
  • Lotte World Mall
    ‪7 min walk‬
  • Seoul (GMP-Gimpo Intl.)
    ‪64 min drive‬

Room options

View all photos for Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

Lake view

Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Studio with 1 King Size Bed

Residence Studio with 1 King Size Bed | City view

Residence Studio with 1 King Size Bed

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for 1 Bedroom Deluxe Suite with 1 King Size Bed

1 Bedroom Deluxe Suite with 1 King Size Bed | Premium bedding, down comforters, in-room safe, blackout drapes

1 Bedroom Deluxe Suite with 1 King Size Bed

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Studio with 2 Single Beds

Residence Studio with 2 Single Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Residence Studio with 2 Single Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

Premium bedding, down comforters, in-room safe, blackout drapes

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

  • 753 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View | Premium bedding, down comforters, in-room safe, blackout drapes

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

  • 1453 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Executive King Suite with Lake View

Two-Bedroom Executive King Suite with Lake View | Premium bedding, down comforters, in-room safe, blackout drapes

Two-Bedroom Executive King Suite with Lake View

  • 990 sq ft
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Premier Suite with 1 King Size Bed

1 Bedroom Premier Suite with 1 King Size Bed | Premium bedding, down comforters, in-room safe, blackout drapes

1 Bedroom Premier Suite with 1 King Size Bed

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room with 2 Single Beds

Luxury Room with 2 Single Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Luxury Room with 2 Single Beds

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View | Premium bedding, down comforters, in-room safe, blackout drapes

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

  • 753 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Luxury Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Magnifique Room with 1 King Size Bed

Magnifique Room with 1 King Size Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Magnifique Room with 1 King Size Bed

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Lake room, 2 twin beds, Lake view

Luxury Lake room, 2 twin beds, Lake view | Premium bedding, down comforters, in-room safe, blackout drapes

Luxury Lake room, 2 twin beds, Lake view

  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Lake Room with 1 King Size Bed, Lake View

Premium bedding, down comforters, in-room safe, blackout drapes

Luxury Lake Room with 1 King Size Bed, Lake View

  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family Room with 1 King and 1 Single Size Beds

Luxury Family Room with 1 King and 1 Single Size Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Luxury Family Room with 1 King and 1 Single Size Beds

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Premium bedding, down comforters, in-room safe, desk

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1158)
The price is $183
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$221 total
includes taxes & fees
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About this property

Sofitel Ambassador Seoul Hotel & Serviced Residences

5-star hotel in Songpa-gu
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Change of towels is available on request.
Sofitel Ambassador Seoul Hotel & Serviced Residences offers 563 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include bathrobes, slippers, bidets, and hair dryers. This Seoul hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

SOFITEL SPA BY BEAUTÉ BR has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sofitel Ambassador Seoul Hotel & Serviced Residences features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 6318 square feet (587 square meters) include conference space. This luxury hotel also offers a children's pool, spa services, and a complimentary children's club. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Sofitel Ambassador Seoul Hotel & Serviced Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
FAIT MAISON - This bistro specializes in French cuisine and serves breakfast, brunch, lunch, and dinner.
MIO - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
L'ESPACE - This lobby lounge serves brunch only. Open daily.
JARDIN D'HIVER - Onsite café. Open daily.
LATITUDE32 - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (KRW 25,000 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KRW 77,000 for adults and KRW 38,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FAIT MAISON
  • JARDIN D'HIVER
  • L'ESPACE
  • LATITUDE32
  • MIO

Things to do

  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 6,318 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 32 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s main fitness center, changing room, and pool are closed on the first Tuesday of every month and the 5th-floor fitness center and kids lounge are closed on the second Tuesday of every month.
Entrance to this property's pool is limited to once per day, per guest, and can be reserved onsite on weekends and national holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 77000 for adults and KRW 38500 for children
  • Covered valet parking fee: KRW 25000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Ambassador Seoul Hotel
Sofitel Ambassador Seoul Hotel & Serviced Residences Hotel
Sofitel Ambassador Seoul Hotel & Serviced Residences Seoul
Sofitel Ambassador Seoul Hotel & Serviced Residences Hotel Seoul

Sofitel Ambassador Seoul Hotel & Serviced Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 474 out of 623 reviews
Rating 8 - Good. 86 out of 623 reviews
Rating 6 - Okay. 31 out of 623 reviews
Rating 4 - Poor. 14 out of 623 reviews
Rating 2 - Terrible. 18 out of 623 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying. We will be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ivan

Stayed 1 night in Nov 2024

10/10 Excellent

Hyosoon, Meridian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Liliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

6/10 Okay

Anna

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I stayed here with my two kids for a week and every single day when we come down to breakfast .. it’s the same problem. Room was booked for two adults and 1 kid. My son is 11 which falls under kid who stay for free. Everyday staff asked me to pay for the third party… and i have to explain and repeat myself . I think as a 5 star hotel it is needed to train staff to take note. It’s the same two staff at door everyday too. I just find it is very inconvenience for customer. Last day… we were rushed to leave after being seated for 20 minutes! Very disappointed with this service
Stayed 7 nights in Oct 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location by Lotte Mall, Dept Store, and World. Has a nice area to walk at Seokchon Lake and lots of shopping/eateries in the area by Jamsil Station. The room itself was incredibly beautiful, clean, and the staff/concierge was amazing. 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Therese

Business traveler
Liked: Amenities
I had a beautiful lake view room which was clean and comfortable. The hotel is well located in a very nice neighborhood, just beside the Lotte Mall which is convenient for shopping and dining. This is my new hotel of choice for Seoul.
Stayed 5 nights in Nov 2024

10/10 Excellent

Bayar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
House cleaning staff where very nice people!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

nadya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Traveled with partner
The hotel staff was dedicated to making our stay superb. Our room was luxurious. The location was convenient to the subway, restaurants and shopping. I wouldn’t hesitate to book again.
Stayed 5 nights in Oct 2024

10/10 Excellent

JAE, London

Stayed 5 nights in Sep 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mamdooh, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so helpful. Whatever questions we had it was handled!
Stayed 7 nights in Oct 2024

10/10 Excellent

Kanza

Stayed 2 nights in Sep 2024

10/10 Excellent

Hengpei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Called for stroller and was delivered to our room. Able to use throughout our stay of 5 nights
Stayed 5 nights in Oct 2024

10/10 Excellent

WAEL, houston

Stayed 4 nights in Sep 2024

2/10 Terrible

GEE, DIAMOND BAR

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I stayed at this hotel last year and came back this year because of the good memories from that time. However, because it was a holiday season (? I'm not sure)and there were a lot of guests, the service speed, waiting in front of the elevator to get on, and the drain problem in the shower room were the worst. I always use the Four Seasons Hotel and Sofitel Hotel when I come to Seoul, but now I think there is no reason to stay at Sofitel anymore.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose, panama

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular !! Better than expected. Congratulation for your standard
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Where is my king bed?
They changed my room. I reserved for king bed but they gave me two twin beds room.......what a joke
Stayed 1 night in Sep 2024

6/10 Okay

Hyuk

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean, very good for the convention but too crowded and complicated elevator system for visitors. In general, all staffs are freindly but empty smile and less efficiency since everbody is busy for the human traffic. If you look for the hotel for luxury and quite, this hotel is not the one.
Stayed 4 nights in Sep 2024

10/10 Excellent

Xiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to park
Stayed 1 night in Sep 2024

8/10 Good

Seung Yeon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice breakfast, very frienfly
Stayed 3 nights in Sep 2024