See all properties

Empress Hotel Sepang

3.5 star property

Choose dates to view prices

Photo gallery for Empress Hotel Sepang

Lobby
Outdoor pool
Deluxe Room | In-room safe, free WiFi
Exterior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang, Selangor, 43900
  • Bukit Lanjut
    ‪5 min drive‬
  • KLIA Quarters Recreation Park
    ‪8 min drive‬
  • Xiamen University Malaysia
    ‪8 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite Room

Suite Room | In-room safe, free WiFi

Suite Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

In-room safe, free WiFi

Executive Room

  • Sleeps 6
  • 2 King Beds

View all photos for Superior King Or Twin Room

Superior King Or Twin Room | In-room safe, free WiFi

Superior King Or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

In-room safe, free WiFi

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

The Crown Hotel Klia

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.7 out of 5, Good, (15)
The price is $31
per night
$36 total
includes taxes & fees
Mar 1 - Mar 2
The Crown Hotel Klia

About this property

Empress Hotel Sepang

3.5-star hotel in Bandar Baru Salak Tinggi
An outdoor pool, a restaurant, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Empress Hotel Sepang offers 324 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Empress Hotel Sepang features an outdoor pool and a children's pool. This Sepang hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Empress Hotel Sepang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10 AM.
Angsana Coffee House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: MYR 40 per person
  • A restaurant

Restaurants on site

  • Angsana Coffee House

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Conference space

Accessibility

  • Elevator

More

  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from June 1 2022 to May 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Empress Hotel Sepang
Empress Sepang
Empress Sepang Hotel
Hotel Empress
Hotel Empress Sepang
Hotel Sepang
Sepang Empress Hotel
Sepang Hotel
Empress Hotel Sepang Hotel
Empress Hotel Sepang Sepang
Empress Hotel Sepang Hotel Sepang

Empress Hotel Sepang Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 207 reviews
Rating 8 - Good. 84 out of 207 reviews
Rating 6 - Okay. 64 out of 207 reviews
Rating 4 - Poor. 26 out of 207 reviews
Rating 2 - Terrible. 14 out of 207 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good.location.
Stayed 2 nights in Mar 2020

6/10 Okay

Sharon, Australia

Traveled with family and small children
After speaking with Expedia about a late check out, we arrived to be told we had to pay for another day after it had been pre arranged when the booking had been made through Expedia. Next time I will book it myself
Stayed 1 night in Mar 2020

2/10 Terrible

Clare

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible horible place
This place is awful - it was dirty and awful. Nothing like the photos.we paid extra for breakfast which was disgusting. The staff were OK but the place was terrible. 0 stars- I want a refund!
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

6/10 Okay

nely

Traveled with family
Carpet was too old and dirty, bed linen not clean. One of us got itchy and swollen on eye
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Nothing special
Cold Water
Stayed 9 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
The property is close to SIC which is very convenient, the hotel restaurant prices were very expensive so we ate at local restaurants
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The hotel is dated. Hot Water is hit and miss. The bathroom had a couple of issues.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
The breakfast was all cold need to have things warm only went once
Stayed 3 nights in Oct 2019

8/10 Good

SUHADA, Taiping

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kedudukan di tengah2 shophouses yg ada byk fasiliti sprt dobi, convenience store, bank dsb..ada kolam renang juga..breakfast pon memuaskan
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

4/10 Poor

Lawrence Tan

Disliked: Cleanliness, property conditions & facilities, room comfort
Booking Quick bed but give twin bed. So many birds at front lobby . Dirty . Stafff not well train for serve guest only manager ok.
Stayed 1 night in Jun 2019

4/10 Poor

Neil

Disliked: Staff & service, property conditions & facilities, room comfort
Old Malaysian country hotel
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel is perfectly good for a night catering to a layover, although their website needs to contain way more information relating to their airport shuttle service for arrivals. It worked fine the other way. Also, we booked a room for five, and then had to pay extra to place an additional mattress in the room. Again, this was not clearly explained at booking.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the aircon was down but they didn't fixed the problem and stay one night without aircon but only cheating us to repair he just modifit the aircon window and nothing else. really very bad memory in this hotel
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good For service
Stayed 1 night in Mar 2019

6/10 Okay

lim, central station

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

K, Hong Kong

Liked: Staff & service
is ok for the transfer hotel this price is not bad
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Rated average.
Stayed 1 night in Dec 2018

10/10 Excellent

Rush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to airport. cheap and room, bathroom is huge. Nearby shops for foods and essentials. Bed steady for couple activity.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Shower was not hot. Wakeup call was 20 minutes late
Stayed 1 night in Nov 2018