View all photos for Deluxe Double Room, 1 King Bed, Garden View
Deluxe Double Room, 1 King Bed, Garden View
258 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
258 sq ft
City view
Sleeps 3
2 Twin Beds
About this property
Botoum Hotel
3-star Serei Saophoan hotel with free in-room WiFi
This hotel features concierge services, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Botoum Hotel offers 42 accommodations with complimentary bottled water and slippers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Serei Saophoan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Botoum Hotel features a terrace, barbecue grills, and tour/ticket assistance. Wireless Internet access is complimentary. This Serei Saophoan hotel also offers a garden, concierge services, and laundry facilities. Complimentary self parking is available on site.
Room service (during limited hours) is available.
Languages
English, Khmer, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Things to do
Bicycle rentals
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Terrace
Spa
Massage
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
Refrigerator
More
Desk
Electrical adapters
Free local calls
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 11:30 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is also known as
Botoum Hotel Serei Saophoan
Botoum Serei Saophoan
Botoum Hotel Hotel
Botoum Hotel Serei Saophoan
Botoum Hotel Hotel Serei Saophoan
Botoum Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 24 reviews" "
10 - Excellent
4
Rating 8 - Good. 16 out of 24 reviews" "
8 - Good
16
Rating 6 - Okay. 3 out of 24 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 24 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 24 reviews" "
2 - Terrible
0
8.4/10
Cleanliness
8.6/10
Staff & service
5.4/10
Amenities
7.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Sean, Seattle
Business traveler
Jul 21, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
I really thought that the staff was super friendly and I felt safe. The WiFi was great but I have to be honest. The hotel did not look like the pictures and maybe it’s because I’m a foreigner but I’ll never get used to a bathroom that doubles as a shower where EVERYTHING gets wet when you take a shower, and I mean everything, so you’re walking in water for the rest of the day whenever you need to use the toilet or wash your hands. No hot water and no toilet paper.
The customer service needs to be more considerate!
It is a nice hotel.
Staff are a bit business- like and not very caring! My friend who shared the room with me ( nearly 70 years old) was asked to wait in the outdoor foyer area (40 degree day) until I arrived- because the booking was in my name! She waited outside more than 1hour!!
This matter could have been resolved very easily by doing an ID CHECK on me!
The staff needed to show more human kindness- which they failed to do! It was transactional service!
Simple easy lodging, traditional khmer atmosphere with surrounding areas worth a visit for a day or two , i would recommend for a visit if traveling from thailand through to siem reap/ phnom phen.
Sisophon is a great place to visit ancient ruins that you can really explore without the crowds that you see at Angkor Wat. The hotel was ok but the greeting at the reception is a bit aggressive and her prices for a taxi to the ruins and laundry is more expensive than other touristy places. However, you don't need to spend more than 1 or 2 nights there.
There's not a huge choice in Serey Sophorn so we were pleased to find the Botoum, check in was pretty functional, and we never worked out whether there was any in hotel dining, but the room was very clean and comfortable, as are the common areas. The cleaning staff were very friendly and happy, which I think shows in the general appearance.
Es war ein angenehmer Aufenthalt in einer tollen Stadt. Vielen, vielen Dank für den fantastischen Service! Das Personal half beim Organisieren einer Tour, beim Kauf einer SIM Karte oder auch beim Buchen des Busses zur Weiterreise.
Einziger kleiner Kritikpunkt: die Dusche war durchgehend kalt. Bei einem kleinen Guesthouse eher zu erwarten, bei einem Hotel dieser Größe sollte das nicht so sein.
peu d’hôtel à Sisophon et donc le choix reste limité. aucun par exemple avec une piscine pour se rafraichir un peu. malgré tout cet hôtel est très correct pour un tarif très raisonnable. un seul bémol: pas à notre connaissance de petit déjeuner qu'il faut prendre en ville dans un des nombreux restaurants. la ville est intéressante à découvrir !
pascal
Stayed 1 night in Aug 2017
8/10 Good
Verified traveler
Mar 20, 2017
Liked: Cleanliness, staff & service
Guter Standort für Ausflüge in die Umgebung
Guter Standort für Ausflüge in die Umgebung. Sehr hilfsbereits Personal. Gutes Frühstück gegen geringen Aufpreis.