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Kempinski Hotel The Dome Belek - All Inclusive

5.0 star property

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Photo gallery for Kempinski Hotel The Dome Belek - All Inclusive

Exterior
Private beach, beach shuttle, beach cabanas, sun loungers
Exterior
4 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • On private beach
  • Breakfast included
  • Gym

Explore the area

Map
Belek Kadriye Mahallesi Uckum Tepesi Cad, No:20-2, Serik, Antalya, 07500
  • Antalya Golf Club
    ‪9 min walk‬
  • National Golf Club
    ‪3 min drive‬
  • Cullinan Links Golf Club
    ‪4 min drive‬
  • Antalya (AYT-Antalya Intl.)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Golf View

  • 818 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Sea View

  • 818 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Partial Sea View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 2 Twin Beds, Partial Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Golf View (Lagoon Golf Suite)

Suite, 1 King Bed with Sofa bed, Golf View (Lagoon Golf Suite) | Premium bedding, down comforters, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Golf View (Lagoon Golf Suite)

  • 968 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Golf View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 2 Twin Beds, Golf View

  • 409 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Golf View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 1 King Bed, Golf View

  • 409 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 1 King Bed, Garden View

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Partial Sea View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 1 King Bed, Partial Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Garden View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 2 Twin Beds, Garden View

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, Golf View (Lagoon Suite)

  • 968 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 2 Twin Beds, Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, Multiple Beds (Presidential Villa)

Presidential Villa, Multiple Beds (Presidential Villa) | Premium bedding, down comforters, free minibar, in-room safe

Presidential Villa, Multiple Beds (Presidential Villa)

  • 3013 sq ft
  • Golf view
  • Sleeps 8
  • 3 King Beds and 1 Twin Bed

Suite, 1 King Bed, Sea View

  • 1937 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa (Pasha)

Villa (Pasha) | Premium bedding, down comforters, free minibar, in-room safe

Villa (Pasha)

  • 2153 sq ft
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Beds

Family Room, 1 King Bed, Golf View

  • 516 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, Multiple Beds (Royal Golf Villa 2 Bedroom)

Villa, Multiple Beds (Royal Golf Villa 2 Bedroom) | Exterior

Villa, Multiple Beds (Royal Golf Villa 2 Bedroom)

  • 1291 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Villa, Multiple Beds (Sultan Villa)

  • 2690 sq ft
  • Golf view
  • Sleeps 6
  • 2 King Beds and 1 Twin Bed

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  • All inclusive
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About this property

Kempinski Hotel The Dome Belek - All Inclusive

5-star property in Belek Golf Area
Spend the day relaxing at Kempinski Hotel The Dome Belek - All Inclusive's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request.
Kempinski Hotel The Dome Belek - All Inclusive offers 176 air-conditioned accommodations with free minibar items and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and a health club. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Kempinski Hotel The Dome Belek - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. You'll be playing in the surf in no time with a ride on the property's beach shuttle (surcharge). Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Enjoy your summer vacation at Kempinski Hotel The Dome Belek - All Inclusive with a treatment at the full-service spa, a round of golf at the golf course, and a swim in one of the 2 indoor and 2 outdoor swimming pools.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Kempinski Hotel The Dome Belek - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Lale Restaurant - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Traders Spice - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Cilantro - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Palm Pavillion - This seafood restaurant serves dinner only. Reservations are required. Open select days.
Dome Cafe - This beachfront lobby lounge serves light fare only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included
Bottled liquor included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Tennis
Kids club

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cilantro
  • Dome Cafe
  • Lale Restaurant
  • Palm Pavillion
  • Traders Spice

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 36-hole golf course
  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Health club
  • Library
  • Parasailing
  • Piano
  • Playground
  • Pro golf lessons
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: EUR 130
  • New Year's Day (1 January) Gala Dinner per child: EUR 65 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 130 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Kempinski Dome Thalasso Resort Special Class
Kempinski Dome Thalasso Resort Special Class Serik
Kempinski Dome Thalasso Special Class
Kempinski Dome Thalasso Special Class Serik
Kempinski Dome Thalasso Resort Special Class Belek
Kempinski Dome Thalasso Special Class Belek
Kempinski Hotel Dome Belek
Kempinski Hotel Dome
Kempinski Dome
Kempinski The Dome Thalasso Golf Resort Special Class
Kempinski Hotel Dome Belek All Inclusive All-inclusive property
Kempinski Hotel Dome All Inclusive All-inclusive property
Kempinski Hotel Dome Belek All Inclusive
Kempinski Hotel Dome All Inclusive
Kempinski Hotel The Dome Belek - All Inclusive Belek
Kempinski Hotel The Dome Belek
Kempinski The Dome Thalasso
Kempinski Hotel The Dome Belek All Inclusive
Kempinski Hotel The Dome Belek - All Inclusive Serik

Kempinski Hotel The Dome Belek - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 87 out of 158 reviews
Rating 8 - Good. 33 out of 158 reviews
Rating 6 - Okay. 23 out of 158 reviews
Rating 4 - Poor. 7 out of 158 reviews
Rating 2 - Terrible. 8 out of 158 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ziad

Traveled with family
Liked: Staff & service, property conditions & facilities
Housekeeping needs to improve. Over maintainance of facilties is required.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mr. Mohammad Ishfaq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hotel. We were upgraded on arrival to a Lagoon Suite which was stunning with its own private pool. The food was excellent with many choices even for my 13 year old. The hotel went the extra mile by presenting my son with a birthday cake for his 13th birthday. The staff were welcoming on arrival and made us a coffee on departure while we waited for our car to the airport. All in all a lovely hotel, not crazy busy. We will be visiting again for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Walid, MILTON KEYNES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Kempinski. The room was in excellent condition and roomy. The food options were amazing. Our only comment would be the staff, not everyone speaks English. And we had to ask 4 times for our room pool to be cleaned before it was handled. Other than this. Everything was spot on.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mwafaq

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream hotel of Belek
Very helpful and caring staff and so welcoming
Stayed 7 nights in Apr 2024

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place - very comfortable. Excellent food. Lots of rennovations going on and beach access was closed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Upgraded by hotel to golf villa which was fantastic. Food great, shame not all restaurants were open but low season .
Stayed 6 nights in Oct 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star service. Nice beach. Not too busy at end of September. Good food. Not overcrowded beach area or pool area. Spacious room. Overall wonderful experience
Stayed 4 nights in Sep 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fantastic food choice. Helpful staff. We loved our stay.
Stayed 5 nights in Aug 2023

6/10 Okay

Mohamed, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bedrooms air conditions do NOT work, so if you want to sleep in sauna, go for it. We called the reception multiple times, they do send a technician, a temporary fix happen, but the issue occurs again 15 minutes after!!! Other than the above issue, the whole place including the staff, food, drinks, facilities, pools, bars, outdoor music nights and activities are awesome!
Stayed 3 nights in Aug 2023

6/10 Okay

Tinesh

Stayed 3 nights in Apr 2023

6/10 Okay

Dmitry

Traveled with partner
Liked: Cleanliness
The hotel is overpriced. The area around is not walkable and you always need to hire a hotel cab. They accept cash only even through the nearest ATM is 7km away. The number of import drinks are very limited and they’re overpriced too.
Stayed 4 nights in Oct 2022

6/10 Okay

ibtisam

Stayed 6 nights in Sep 2022

6/10 Okay

Yervant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff should know more English, we had difficulty explaining and receiving answers at the front desk. food choices should be better especially for people who don’t eat meat or are Celiac. Aircondition in the common area seemed off. There should be Fans outside in the dining area as it’s too hot. The entertainment was not good, they should have better DJs and better bands. The Shower in the room had issues, water gets hot and cold suddenly and weak, the shower in the rooms in general was not satisfactory and we complained that it needs fixing but they didn’t do much. Kids pool should be in a different section and keep adults that are there to relax in a different section. Some foods that are marked as Gluten free is wrong so we did complain as my wife is Celiac and she almost ate gluten due to wrong marking on the Menu. Last day we left early and they prepared a lunch box for us as the breakfast place was still closed, my wife got rotten cheese in her box.
Stayed 4 nights in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

6/10 Okay

joy

Stayed 2 nights in Dec 2021

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
I wouldn't hesitate to recommend this hotel. The service, atmosphere and food are excellent. The rooms, although a bit dated, are comfortable. Staff extremely helpful, attentive and friendly. If you are looking for a quiet holiday and a little R&R you cannot go wrong booking here.
Stayed 5 nights in Oct 2021

10/10 Excellent

Farooq Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service is outstanding and they make you feel really special. Moreover, the lady in red is great help. Also, the food is fantastic as in the detail is just as good as any other fancy restaurant.
Stayed 3 nights in Oct 2021

10/10 Excellent

Mehmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. The hotel is not as large as some of the other hotels in the area so it is less crowded and more enjoyable. Service is excellent. Everyone working there has a great attitude and a smile. I would highly recommend.
Stayed 7 nights in Aug 2021

4/10 Poor

SERGII, Kiyv

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
в отеле максимально не клиенто ориентированные!
Stayed 2 nights in Aug 2021

4/10 Poor

HICHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2021

6/10 Okay

andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite a Kempinski
Unfortunately the food was entirely disappointing, and that matters a lot when it's all inclusive. A very bland and uncreative buffet worthy of a three star hotel at best. The reception couldn't have been kinder, and the service was fine, but again, especially during low season when there isn't much to do except eat and relax, the food is hugely important. This was nowhere near what one would expect from a Kempinski.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities
I liked nothing about this property. Expedia indicated one person a room while I stated 2 person a room. I had to pay extra 150 dollars per night per room. All inclusive didn’t mean all inclusive. If we wanted to eat in speciality restaurants we had to pay extra. Never seen anything like it. Food was terrible for a price we paid.
Stayed 3 nights in Sep 2019