In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
In addition to a water park (surcharge), Hotel Gran Surya features an outdoor pool and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This family-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Hotel Gran Surya offers 37 air-conditioned accommodations with safes and complimentary bottled water. 21-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Nakula Sahadewa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms.
An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge).
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Minimum check-in age is: 12
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Water park access is included for up to 2 guests per room. Water park entrance fees apply for any additional guests. Fees are collected at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.
No cribs (infant beds) available
Staffed front desk