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Serra da Estrela Vacation Packages

We had an amazing stay! From the first time checking in and unpacking bags from the car the staff was helpful and friendly. They greeted us multiple times a day with smiles and went above and beyond to make our stay easier with a small child and baby. We were able to book a boat cruise through hotel concierge and almost booked a babysitter as well. The hotel itself is beautiful. The beds were very comfortable. The kitchenette had everything we needed. We were offered cribs/cots for our children and our daughter was even given a special stuffed animal to snuggle while she was there. They truly went above and beyond. We had breakfast each morning at the hotel and one dinner. The food was excellent and the environment very pleasant. We also enjoyed swimming in the pool/hot tub and the steam room! Highly recommend booking a stay at this hotel!

There is no no Shower curtain and the door was damaged.

Everything was amazing. I spent a premium because it was my 30th anniversary trip. I think for that kind of money breakfast should be included. But other than that, everything was amazing. And very centrally located. Five stars in my book.

We absolutely loved our stay! Everything was wonderful, and the view from the property was beautiful. The room was clean and comfortable, and we had a great experience overall. We would definitely stay here again the next time we visit!

Beautiful room, comfortable bed, all the amenities. Breakfast buffet was excellent! An elegant hotel!

Good

Beware! The place is as wonderfully stylish as the pictures suggest. But it was INFESTED with ants! They were crawling over every part of the apartment, not just the kitchen - the living room, the bedrooms (they were crawling all over the duvets), and in the master bedroom especially, where they swarmed across the floor. In the master bathroom there was a rotting wood plank by the shower - you had only to step on this for dozens of ants to come boiling out. We asked to be put in a different room, but they were sold out. Instead, they purchased bug spray from the grocery store next door and told us to leave the room for 4 hours while they doused the surfaces and had house cleaning come in. This was extremely inconvenient as we were travelling with tired children. When we returned to the flat, the ants were gone, but by the next morning they were starting their slow return. We asked to be compensated and were denied. We left early. Don’t be taken in by the gorgeous pictures. This was not sanitary. Would not recommend!