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Hotel La Palma

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel La Palma

Double Room, Sea View | View from room
Porch
View from room
Mountain view
City view

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast included
  • Laundry
  • Room service

Explore the area

Map
Via Comandante Maddalena, 12, Serrara Fontana, NA, 80070
  • Sant'Angelo Beach
    1 min walk
  • Cava Grado Beach
    10 min walk
  • Maronti Beach
    48 min drive
  • Naples (NAP-Naples Intl.)
    143 min drive

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, cribs/infant beds

Single Room

  • 108 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, desk, cribs/infant beds

Double Room Single Use

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Partial Sea View

Double Room, Partial Sea View | Minibar, in-room safe, desk, cribs/infant beds

Double Room, Partial Sea View

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Minibar, in-room safe, desk, cribs/infant beds

Double Room, Sea View

  • 172 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, cribs/infant beds

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

About this property

Hotel La Palma

4-star Serrara Fontana hotel with private balconies
Along with a restaurant, this hotel has a health club and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, a meeting room, and concierge services are onsite.
Hotel La Palma offers 40 accommodations with minibars and safes. Rooms open to balconies. This Serrara Fontana hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a health club, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Guests are offered a complimentary buffet breakfast.
Hotel La Palma has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • Elevator

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10:30 PM
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Renovations and closures

The property is closed between October 23 and April 14.

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per person (one way)
  • Airport shuttle fee per child: EUR 45 (one-way), (from 4 to 18 years old)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palma Hotel Serrara Fontana
Palma Serrara Fontana
Hotel Palma Serrara Fontana
Hotel La Palma Hotel
Hotel La Palma Serrara Fontana
Hotel La Palma Hotel Serrara Fontana

Hotel La Palma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 21 reviews" "
Rating 8 - Good. 11 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gabby & David, Suffolk

Liked: Cleanliness, staff & service
Lovely Island
Nice hotel, wonderful staff and interesting island. If you want to plan excursions there is plenty to do, but equally it's a great place to relax. Really enjoyed our two weeks on the island.

10/10 Excellent

Maureen , Boston, Mass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel right on the ocean
This hotel my not have all the amenities of a five star hotel however the employees are five star!!!! My husband and I felt like we were special because of the way we were treated. They could not have done more for us!! I am recommending it to all my friends! By the way they do have a five star view!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Sant'angelo retreat
Great location and access to fabulous Tropical thermal baths. Friendly breakfast with good selection but weaker coffee. Worth every penny.

10/10 Excellent

Paul, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with great views
La Palma is perfectly placed overlooking the lovely port of Sant'angelo. Staff are all very friendly and helpful. Our room was spotless. The menu was printed in Italian and German only so could be challenging if you don't understand these languages. Food was plentiful, varied and very good. We also had access to the tropical thermal garden with it's 10 pools which was excellent. I would highly recommend this hotel.

8/10 Good

alessandro, NA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Personale cordiale e accogliente. La struttura deve essere rimodernata ma gode di una posizione strategica e di un panorama mozzafiato.
Stayed 2 nights in Sep 2022

10/10 Excellent

antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Daniela

Traveled with group
Liked: Cleanliness, staff & service
Ottima posizione, necessita di miglior manutenzione oltre che di una ristrutturazione complessiva
Stayed 6 nights in Aug 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Près de la plage et des boutiques
Nous avions réservé une Chambre pour trois, don’t mon enfant de 6 ans avec air climatisé, ils nous ont donné une chambre sans air climatisé j’ai du dormir une nuit sur le balcon il faisait très chaud. Épouvantable comme traitement
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
L'unica cosa che ho trovato gradevole è stato il panorama e la posizione, per il resto l'albergo andrebbe completamente ristrutturato
Stayed 2 nights in Jul 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Lugn, ro och en magisk utsikt.
Trivsamt ställe med en utsikt att dö för. Söker du lugn och ro så är det gör du ska åka.
Stayed 2 nights in May 2018

6/10 Okay

Anna Maria

Disliked: Staff & service, room comfort
Stanza piccola
Il posto era molto bello, la stanza era claustrofobica, ma con una bella vista. Il bagno microscobico, senza bidet. Il servizio a tavola era lentissimo, a volte anche di ore. Gentili alla reception
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno
Ottima posizione, ottima la reception, un po' meno il servizio ristorante.
Stayed 2 nights in Jun 2017

4/10 Poor

Ornella , Napoli

Disliked: Cleanliness, room comfort
A due passi dal mare ma deludente
L'unico aspetto positivo è la vicinanza dal mare e che si trova al centro del paese . Abbiamo prenotato una tripla da internet . Le camere sul sito pubblicizzate sono diverse da quella assegnataci . I mobili di mia nonni sono piu' nuovi . Bagno piccolissimo , tipo sistemazione camper. Sono ingannevoli nella pubblicità . Pulizia 0: abbiamo trovato dei calzini sporchi del precedente ospite della nostra camera, dietro la televisione. A cena, era finita la pasta al forno da menu' e ci hanno dovuto fare delle penne fuori menu' . Troppe scale .......per passare da un'area ad un'altra dell'Hotel . Misure di sicurezza 0; è tutto in gres e maiolica per cui quando pioveva si rischiava di cadere per le scale. Personale educato. Lo sconsiglio vivamente .

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Потрясающе красивое место!
Были второй год подряд. Очень живописное и уединенное место.Отель очень оригинальный, на каждом этаже собственный дизайн и практически нет одинаковых номеров.Хорошо организован трансфер,рекомендую! Добраться из Неаполя самостоятельно можно, но по деньгам особой экономии не получится.В отеле дают купон на скидку в термальный парк Tropical, который находится неподалеку. Завтраки обычные для Италии, очень вкусная выпечка и кофе, ужин традиционно не брали.Пляж платный 20 евро 2 лежака и зонт, хороший заход в море, подойдет для детей.Потрясающие виды СантАнжело, незабываемая атмосфера городка.

8/10 Good

luigi, napoli

Liked: Cleanliness, staff & service
Centrale panoramico
Comodo, pratico. Andrebbe rinfrescato, in particolare i bagni

8/10 Good

Domenico, Napoli

Liked: Cleanliness, staff & service, room comfort
Comoda posizione con una veduta fantastica.
L'hotel si trova in uno dei luoghi più belli dell'isola ed offre una veduta spettacolare sul mare della splendida Sant'Angelo. Servizio e cortesia del personale buono, escludendo la fretta che mette il personale delle pulizie al mattino che viene a bussare alla camera. Le finiture e gli accessori delle camere e dell'intero hotel non sono di un hotel 4 stelle, come dovrebbe essere. Il bagno era molto piccolo e poco confortevole. Pulizia buona. Il wi-fi è presente solo nella hall, e completamente inesistente in tutto l'hotel. Parcheggio gratuito ma comunale, presso il quale è difficile trovare posto. Giudizio complessivo buono.

8/10 Good

elvi, napoli

Liked: Staff & service, property conditions & facilities
albergo centro termale
l'albergo è accogliente ed il correlato centro termale è assolutamente gradevole

8/10 Good

Lamberto, Pisa

Liked: Cleanliness, staff & service, property conditions & facilities
Bella vista su mare e "torre" di Sant' Angelo
Personale dell'albergo molto disponibile, accogliente, gentile, sempre presente con la cordialità e il calore del sud senza essere "invadente". Anche se un po' distante dall'albergo, ottima la convenzione con il parco termale Tropical di Sant'Angelo. E' valsa la pena di spendere un po' di più per avere camera vista mare.

8/10 Good

Alice 65 torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favola
L'Albergo è una pensione anni 40 tenuta benissimo e ri aggiustata. Ha mantenuto il grande fascino di un tempo facendo vivere le emozioni di quando si era bambini.(degli anni 60) .pulitissimo e silenzioso in una posizione di grande suggestione con fiori, fiori ,fiori ovunque curati e potati le stanze un pò piccole ma usufruendo di terrazzini comuni al sole per relax e stendere è andata bene. Non ho apprezzato molto il signore canterò del ristorante ma non grave ..

2/10 Terrible

Luciano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

michele, Napoli, Italia

Liked: Cleanliness, staff & service
biiis !!!!!!
S.Angelo è incantevole e dall'albergo te lo godi tutto. Ha piovuto, ma alle terme convenzionate con l'albergo si sta bene anche sotto la pioggia.