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Hotel Dogana

3.0 star property

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Front of property
View from property
Family Room | In-room safe, desk, cribs/infant beds, free WiFi
Reception
Daily buffet breakfast (EUR 7 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
65 Via Tre Settembre, Serravalle, 47891
  • Palacongressi di Remini
    ‪14 min drive‬
  • Rimini Fiera Expo Center
    ‪18 min drive‬
  • Italy in Miniature
    ‪20 min drive‬
  • Rimini (RMI-Federico Fellini Intl.)
    ‪29 min drive‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, desk, cribs/infant beds, free WiFi

Triple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, cribs/infant beds, free WiFi

Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi

Quadruple Room

  • 323 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room | In-room safe, desk, cribs/infant beds, free WiFi

Family Room

  • 377 sq ft
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Dogana

3-star Serravalle hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Hotel Dogana offers 39 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Serravalle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Serravalle hotel also offers a terrace, concierge services, and an elevator. Complimentary self parking is available on site.

Hotel Dogana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Hotel Dogana has a restaurant on site.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Hotel Dogana Sirmione
Hotel Dogana Serravalle
Hotel Hotel Dogana Serravalle
Serravalle Hotel Dogana Hotel
Dogana Serravalle
Hotel Hotel Dogana
Dogana
Hotel Dogana Hotel
Hotel Dogana Serravalle
Hotel Dogana Hotel Serravalle

Hotel Dogana Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 43 out of 121 reviews
Rating 8 - Good. 52 out of 121 reviews
Rating 6 - Okay. 21 out of 121 reviews
Rating 4 - Poor. 2 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with your stay at Dogana. The staff were incredibly helpful, sharing lots of local information on places to go and restaurants. The breakfast was very generous and there was something for everyone to eat. The shower was good with good pressure. You do need a car from here as you are several kms from the old town sites. We would recommend this hotel whilst taking a short trip to San Marino.
Stayed 1 night in Jan 2024

8/10 Good

Milan

Stayed 1 night in Aug 2023

10/10 Excellent

THERESA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great experience

The hotel was very clean. The staff was very friendly and very helpful. It was located close to a bus stop and many shops and restaurants. The beds were a little stiff and not the most modern finishes. We would definitely stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth, Tampa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was so friendly and very nice. Hotel overall was clean and comfortable. Breakfast was great. We loved it.
Stayed 1 night in Jun 2023

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel as a family, 1 night, 2 rooms. Very nice staff, clean rooms. The walls are a bit thin, and the late night conversations of loud guests could be heard from the room next door. Other than that everything was fine.
Stayed 1 night in May 2023

6/10 Okay

Claudio

Traveled with family
Disliked: Property conditions & facilities, room comfort

Needs renovation desperately

This is a no frills hotel that just about works. Everything is old. The air con did not work. The fridges in the room were poor. The aircon unit iflooded in our room and a roof tile fell whilst we were asleep. Whilst the staff were apologetic, it had obviously happened before. Samuel was very helpful.
Stayed 2 nights in Jul 2022

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for San Marino stadium
Stayed 1 night in Nov 2021

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Easy to find, decent facilities, very good service at reception. Basic but fine if you just need somewhere to stay for a night.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

A good option, but could be better

The location is good, close to the bus stop on the Rimini - San Marino route, and only a short walk to the border. Supermarket nearby is good, and there are restaurants and a shopping center nearby. The national football stadium is also within walking distance. The room was a bit dated and could benefit from some renovation. The mattress was not very comfortable. The shower in my room was in particularly bad condition. There is no cubicle, but foldaway doors, which were installed incorrectly, meaning they don't lock together and move about while you shower, and were also cracked, meaning the toilet and whole floor gets wet when you shower. On the bright side, the staff were very nice and keen to help. For a short trip, you have a reasonable option, but it would not be comfortable for a longer stay.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Noisy in the middle of the night, 1-2 AM, from other guests. Hair dryer and AC not great. Very slow elevator. Everything clean though, no complaints, and friendly staff.
Stayed 1 night in Aug 2021

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Booked a family room. Was clean and spacious, everything we needed. The staff were really helpful and friendly. Parking was available on street just outside the hotel. We had a really nice time and would go back again.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

2/10 Terrible

donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken lights broken door tv no remotes. Disgusting
Stayed 1 night in Apr 2019

8/10 Good

GordonFarmer, Aberdeen scotland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel re transport links and friendly staff
Stayed 1 night in Mar 2019

10/10 Excellent

luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was beautiful and spacious
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe room with friendly, helpful staff.
Stayed 2 nights in Sep 2018

10/10 Excellent

Elisabeth, Pompton Plains, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful, more than friendly, always helpful personal delicious food (breakfast buffet and dinner) highly can recommend the hotel
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was old an in need of an upgrade. Maybe rest of hotel was better. Not as described on your site. Very disappointed. Having said that the staff were very nice and helpful.
Stayed 2 nights in Aug 2018

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and efficient, but parking nightmare

The hotel itself was perfectly fine, and the staf was very attentive and professional but it’s location was horrible. It’s right in the middle of of an urban area and in front of, basically, a highway that you can’t cross. So there’s no where to go for food, except the hotel itself. And a stroll through a quaint village to find a cafe to enjoy a croissant, espresso, and the view, was totally not happening. The biggest issue was the parking. Along the curb right in front of the hotel and about 6 spots on the side of their restaurant are what’s available to guests. We waited almost 2 hrs for someone to leave the restaurant to get their parking spot. All the surrounding spots are for the residential apartments on all 3 sides of the hotel and are tow zones if you don’t have a permit. I haven’t a clue what they do when they’re full capacity, because there were literally about 20 spots available.
Stayed 1 night in May 2018

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Minha estadia foi ótima. A única ressalva é que o frigobar não estava funcionando.
Stayed 2 nights in Jun 2024

10/10 Excellent

Atilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello, vicino il paese di San Marino
Stayed 1 night in Feb 2024

6/10 Okay

Giancarlo

Business traveler
Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

danilo

Business traveler
Disliked: Cleanliness, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Gaetano

Stayed 1 night in Jan 2024