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Coco Ocean Resort & Spa

5.0 star property

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Business center
Sauna, hot tub, Turkish bath, body treatments, aromatherapy
Reception
Sauna, hot tub, Turkish bath, body treatments, aromatherapy
Indoor pool, 4 outdoor pools, open 9 AM to 7 PM, free cabanas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Spa
  • Room service
  • Gym

Explore the area

Map
One Bamboo Drive, Kombo Coastal Road, Bijilo, Serrekunda
  • Bijilo Beach
    ‪3 min walk‬
  • Sir Dawda Kairaba Jawara International Conference Center
    ‪2 min drive‬
  • Kololi Beach
    ‪5 min drive‬
  • Banjul (BJL-Banjul Intl.)
    ‪19 min drive‬

Room options

View all photos for Royal Penthouse

Minibar, in-room safe, desk, free cribs/infant beds

Royal Penthouse

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Minibar, in-room safe, desk, free cribs/infant beds

Royal Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Villa, Beachfront

Minibar, in-room safe, desk, free cribs/infant beds

Club Villa, Beachfront

  • Partial ocean view
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Suite

  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free cribs/infant beds

Junior Suite

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Beach

Coco Ocean Resort & Spa

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (55)
$170 nightly
The price is $170 total
includes taxes & fees
Coco Ocean Resort & Spa

About this property

Coco Ocean Resort & Spa

5-star Serrekunda hotel with 3 restaurants
Catch some rays on Coco Ocean Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Coco Ocean Resort & Spa offers 88 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a private beach, a sauna, and a fitness center.
Coco Ocean Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Simply walk outside to feel the sun on your face at the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Coco Ocean Resort & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is available for a surcharge. This luxury hotel also offers a sauna, a fitness center, and a garden. Onsite self parking is complimentary.

Coco Ocean Resort & Spa has designated areas for smoking.

Coco Beach - This beachfront restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar.
The Thai - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Safran - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Coco Beach
  • Safran
  • The Thai

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 11 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Coco Ocean Hotel
Coco Ocean Hotel Serrekunda
Coco Ocean Serrekunda
Coco Ocean Resort Serrekunda
Coco Ocean Resort
Coco Ocean Resort Spa
Coco Ocean Resort & Spa Hotel
Coco Ocean Resort & Spa Serrekunda
Coco Ocean Resort & Spa Hotel Serrekunda

Coco Ocean Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 39 out of 77 reviews
Rating 8 - Good. 17 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

YvonneA, London, England

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, lovely location & friendly, welcoming staff
Stayed 14 nights in Mar 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

My stay at coco ocean

The hotel and grounds were very pleasant, although it’s always uncomfortable sitting outside due to the preponderance of mosquitoes. The food was average and the service average - with the exception of room service which was bad. I found the waiters surly and what was eventually brought to you was almost always different from that ordered ! Overall a lot more must be done with service delivery. A very expensive hotel. Value for money- average.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The suite was on the whole very lovely. However, the kitchen was very shabby with no washing up tools made available. There was no hot water for showers from when we arrived to half way through our second day. When the hot water situation was rectified, the shower had to be run for about 5 minutes to come through.
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Staff & service
There was nothing that I really like or was impressed with, customer service was very bad, front desk staff wasn't welcoming at all neither do they thank you for staying their hotel. Very disappointing.
Stayed 8 nights in Feb 2020

10/10 Excellent

Tariq, United Kingdom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Hospitality is exceptional and very clean and tidy place
Stayed 1 night in Feb 2020

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Excellent hotel, relaxing and quiet, just what we wanted
Stayed 7 nights in Dec 2019

8/10 Good

Teresa, Bangkok, Thailand

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, peaceful environment and facilities. The staff were attentive and helpful.
Stayed 1 night in Aug 2019

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

not quite 5 stars but wonderful spa

Lovely resort but not five stars. Showerhead was broken, amenities are a bit dated. Beach was very dirty, maybe the tide came in , but lots of debris and trash on the beach. I would stay again, because of the spa! Wonderful experience.
Stayed 2 nights in Aug 2019

8/10 Good

Uche

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful. Poor wifi. No water in rooms
Stayed 2 nights in Jul 2019

10/10 Excellent

Martin, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay in The Gambia

This was my second stay and I am happy to recommend it. Comfortable resort and retreat. Pleasant breakfast, nice grounds falling down to the beach, and a couple of good dinner options if you’re not up to going along to the nearby strip on Senegambia. The wifi is not perfect but perfectly serviceable. Very good service.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was peaceful and quite.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the not too great WiFi., it was quite slow.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

So much promise but not quite there

The positives about Coco ocean was that we stayed at one of the Royal penthouse suites and there was a lot of space for my fiancee and I, also the service was good, everyone friendly and the room was cleaned properly every day. The cons are that the hotel is a bit dated and could do with a refurbished, also for the price we paid I expected better quality. Also food is ok for meat lovers but not Vegans or Vegetarian. Still it was a decent experience and the grounds are lovely.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Friendly and pleasant staff. My room was airy, clean and spacious. Room cleaned without fail every morning.. fresh towels provided, bath robe and toiletries. Bed turned down in the evening. Only complaint the water was not hot I !had to shower in a different rooom! Breakfast was ok... not much of an option but still enjoyable. The grounds are beautiful and well kept. Witt the added bonus if the monkeys freely roaming around the courtyard. I dined out most of the time however the times I ate in the restaurant the food was well presented and tasted lovely. However over priced.. The gym was very disappointing... it wasn’t in use and make shift!.. pretty much a dump! A choice of two pools. The spa however was beautiful and tranquil. This is more of a couples hotel as there isn’t anything to do for the children. Overall enjoyed my stay .
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019

10/10 Excellent

Canadian, Toronto

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Elegant. Best hotel bar none in The Gambia.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019

8/10 Good

John

Liked: Staff & service, room comfort
A very nice coastal site on wild Atlantic beaxh
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant with nice pool and beach area

The hotel is comfortable. The service is excellent. The atmosphere, beach and pool area, and facilities overall are very relaxed, casual, and enjoyable. The restaurants are good - not great, but more than adequate.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018