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Serres-Castet Vacation Packages

The room was clean and comfortable. Really nice shower. The upstairs restaurant was very nice with good views. The staff was nice.

Wonderful room, friendly staff and lovely restaurant

I recommend this hotel

We loved our stay in this lovely, charming hotel. The staff was amazing and very helpful and friendly. We had a lovely room with a nice Lavazza coffee machine and other amenities. The parking was very convenient. They have a lovely patio in the back where we enjoyed a nice glass of wine. The location was very convenient.

The room was too small. The bathroom was like one you would encounter on a ship. Not the best setup. The only good thing is that the highway is right there and easy parking. Hotel food was very good.

Nice place , good location the only draw back was bad smell from the toilet although the staff did their best but it didn't work much

This is a nice hotel in a great location. We had a few strange wrinkles such as a protracted back and forth after being sent an offer for help arranging parking on A gust 5th to which I responded two days later asking to take them up on their offer. Five days later I received a response saying there was no parking available. I wrote back saying that it was frustrating that it take 5 days for them to get back to me leaving me only a couple of days before our arrival to figure out what to do. I got a rude response saying that the parking had been unavailable for the entire month of August 3 weeks prior to our exchange. Additionally, there was no complimentary bottle of wine in our rooms upon arrival because they “ran out” but the next day we received a tiny bottle of cava for one of the rooms. Otherwise, the beds were very comfortable, the decor was appealing, the air conditioning was nice excellent and the bathrooms were nice & roomy.