Hotel Cristallo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cristallo

Bar (on property)
Front of property
Minibar, in-room safe, soundproofing, iron/ironing board
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Gym
  • Room service
  • Pet friendly

Explore the area

Map
Via Pinerolo 5, Sestriere, TO, 10058
  • Sestriere Ski Area
    1 min walk
  • Via Lattea Ski Area
    1 min walk
  • Susa Valley
    1 min walk

Room options

Standard Double Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Cristallo

4-star Sestriere hotel steps from Sestriere Ski Area
Skiing and snowboarding are not the only attractions at Hotel Cristallo, where you can sip cocktails at the bar/lounge and take advantage of ski storage and ski passes.
Hotel Cristallo offers 46 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy horseback riding and mountain biking. Hotel Cristallo helps provide the perfect winter holiday with ski storage, skiing lessons, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. Parking is available onsite for a surcharge.

Hotel Cristallo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
24-hour room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Golf lessons
  • Gym
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Mountain biking
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Tennis
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 30 April, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 30 June, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Property Registration Number 001263-ALB-00004

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Sestriere
Hotel Cristallo Sestriere
Cristallo Hotel Sestriere
Hotel Cristallo Hotel
Hotel Cristallo Sestriere
Hotel Cristallo Hotel Sestriere

Hotel Cristallo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 88 reviews" "
Rating 8 - Good. 41 out of 88 reviews" "
Rating 6 - Okay. 9 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 2 out of 88 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Samy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location for a ski trip
stayed for 5 nights with my adult son for a 5 day ski trip. it iwas an ideal hotel for a boys trip. we rented a junior suite with two double beds with a glorius view of the mountain and the cig-roc lift. the main entry and ticket office to the sestriere ski resort is directly across the street from the hotel. the ski check is below the ski ticket office so that was an added plus! we drove to the hotel rather than take a complex blend of trains and buses and with car rental prices so cheap in milan airport it came out to about the same price for two of us. the breakfast is ok. nothing cooked but enough to get by. the staff were kind and wonderful people. the only reason i gave 4 star is because the hotel feels dated but that was also charming. if skiing is your main object and you want to be as close to ski in/.ski out in a comfortable setting that doesnt break th bank, this is your best bet.
Stayed 5 nights in Mar 2024

10/10 Excellent

Peter

Stayed 3 nights in Mar 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect place to stay in Sestriere for skiers since the bus stop, ski rentals, lift tickets, ski lifts & restaurants are so close.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ken, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, the location of the hotel is the best in Sestriere.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
A very nice hotel, friendly service and a very nice restaurant. Excellent location near the ski lifts. The room facing the street had a wonderful view but was somewhat noisy.
Stayed 7 nights in Feb 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cristallo
Excellent ski trip! Hotel was good food was fine , rooms comfy.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy clean rooms near the ski slope. Friendly staff. Tasty breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Nice well positioned hotel, perfect for the ski slopes
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Right opposite the lifts
The staff were really lovely, esp. Claudia, who was really helpful. Great waiting staff and room always cleaned well
Stayed 7 nights in Mar 2018

8/10 Good

Paul , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Warm friendly hotel in perfect location. Beds comfortable pillows not great Breakfast very good comprehensive selection
Stayed 1 night in Mar 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Amazing location, great hotel with friendly staff and fantastic restaurant. If staying in Sestrierre this has to be your first choice!
Stayed 7 nights in Mar 2018

10/10 Excellent

Hamish, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for skiing 100m from the slopes
Good facilities / car parking . Boot room could have heated and ventilated boot racks but was fine. Spa temperatures could be warmer but these minor points are nitpicking. The staff were fantastic, helpful, kind and did everything to accomodate the guests. Prices were reasonable. Excellent .
Stayed 7 nights in Feb 2018

8/10 Good

ID

Liked: Cleanliness, room comfort
A comfortable Hotel
The Location is great - a few steps from the snow and the shops/restaurants area. Rooms, "SPA", and front desk service are quite basic but rooms were clean and comfortable. Great breakfast.
Stayed 1 night in Feb 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Ski break.
Hotel very good.Super location.Room very good and breakfast excellent.Would definitely stay there again..
Stayed 2 nights in Jan 2018

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
great place to stay in Sestriere if you want to get to the lifts crossing the road and access local amenities with a 2min walk. friendly staff. little bit old fashioned facilities and decoration.

10/10 Excellent

Phil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straight across the road from the slopes.
Excellent stay. Great staff. Nice room. Would definitely go back.

8/10 Good

Travellermum

Liked: Cleanliness, staff & service, room comfort
Great location on edge of slope
Hotel rooms getting tired now - shower leaked. Average food in restaurant but staff all friendly and good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right up the top of the mountain
We stayed here for only night but found the hotel to be very comfortable. The reception was great, very friendly and informative. The room was large enough with a king bed. The only negative would have to be the ensuite. Very small. Overall a good place to put your head.

10/10 Excellent

Dave, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straight opposite the lift pass office and slopes!
Fantastic hotel, fantastic location!!! You couldn't be any closer to the slopes without staying on the slopes. Very nice hotel, great facilities. Huge choice for breakfast. Rocco in the bar is a star. Some people have moaned about how hot it is in the rooms and yes it was warm but if you open the window a little it's fine..... Who'd have thought that......

10/10 Excellent

Huw, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Skiing
Feb 2015 - We've just got back from staying at Hotel Cristallo for a long weekend ski trip. The hotel is in a perfect location for skiing with the ticket office directly opposite and the lifts less than 50m away. The hotel is very clean with good rooms and showers. The steam room and sauna are a great addition after a day on the slopes, agree with others that the hot tub could be warmer but used it after the steam room so fine. We had a meal at the restaurant which was a very pleasant experience and the value was exceptional. Will be back next year.

10/10 Excellent

Steve, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Ski hotel so far in 9 years.
This hotel is fantastic, we did our own trip this as only wanted 4 days. The hotel is opposite the slopes and is almost ski in ski out, just a road a car park to cross on foot, Marcellin sport ski shop is next door. Hotel staff are great and were very friendly and helpful ( sorted our snow chain problems for us) The lounge & bar was alway warm and welcoming, the restaurant breakfasts consisted of a very large selection of hot and cold food, the evening meals also looked good too but we always eat out at the local restaurants in the evenings. My wife loved the king sized bed in our room and the maids turn down service in the evening. If you're lucky to get a front room you look out on to the ski slopes, so would we would go back, 100% yes, got a very good deal through Expedia too.

8/10 Good

Motorcyclist On Tour, Alps

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place for the nights stop
It was a stop for one night the restaurant was every limited as was the breakfast, but the staff were good friendly and the hotel was clean and tidy. We managed to get some wifi. Could have done with a little more life in the town but we were only there one night, Rooms were good and nice and clean.

8/10 Good

Alex, Boston

Liked: Cleanliness
Close to the ski slopes
Room- comfortable enough for two people and reasonably priced, their restaurant is fine, breakfast services are good. The location is excellent for skiers. The hotel offers an option to use their spa to shower if you are skiing during the day after the checkout time which is nice. On the negative the desk service is slow; spa, showers, jacuzzi, room decor - all need updating.

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location,
Having stayed in many ski resorts throughout Europe, I was very pleasantly surprised at the facilities and service on offer at the Christallo. The staff were friendly, courteous and would go out of their way to help you. Breakfast was nothing special, but a lot better than most hotels in ski resorts. The location is nothing short of fantastic (20 metres to the slopes is not an exaggeration). However, someone has to do something about the heating, and find the switch that turns it down. Even with the heating off and the window open (albeit with the curtains shut), the temperature in the room was unbearable. It made the room extremely uncomfortable to sleep in, and it spoilt what would have otherwise been a perfect stay. Other than the heating, I would highly recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front slope with view and central