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Hotel Cristallo

4.0 star property

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Photo gallery for Hotel Cristallo

Bar (on property)
Snow and ski sports
Reception
Front of property
Superior Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Pet friendly
  • Breakfast included

Explore the area

Map
Via Pinerolo 5, Sestriere, TO, 10058
  • Sestriere Ski Area
    ‪1 min walk‬
  • Via Lattea Ski Area
    ‪1 min walk‬
  • Sestriere-Fraiteve Gondola
    ‪14 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Quadruple Room

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Cristallo

4-star Sestriere hotel with bar/lounge
Skiing and snowboarding are not the only attractions at Hotel Cristallo, where you can sip cocktails at the bar/lounge and take advantage of ski storage and ski passes.
Hotel Cristallo offers 46 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy horseback riding and mountain biking. Hotel Cristallo helps provide the perfect winter holiday with ski storage, skiing lessons, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. Parking is available onsite for a surcharge.

Hotel Cristallo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
24-hour room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Golf lessons
  • Gym
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Mountain biking
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Tennis
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 30 April, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 30 June, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 50 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Property Registration Number IT001263A1Z4DIRAXT

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Sestriere
Hotel Cristallo Sestriere
Cristallo Hotel Sestriere
Hotel Cristallo Hotel
Hotel Cristallo Sestriere
Hotel Cristallo Hotel Sestriere

Hotel Cristallo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 94 reviews
Rating 8 - Good. 43 out of 94 reviews
Rating 6 - Okay. 9 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was ideal as we were there to watch our son compete at the Special Olympics Worlds! We were within walking distance to the ski hill, restaurants and many shops. Didn't even have to use our rental as it was safely parked in the underground parking through the hotel. The only thing better than the location was the staff!!! My bad if i spell names wrong but Luka from the afternoon shift was amazing. He set us up with reservations for dinners at places that were so amazing, that i can't thank him enough. If you get the opportunity to go to Sestriere and get to have the privilege to stay at this hotel, do it!
Stayed 4 nights in Mar 2025

8/10 Good

Pedro

Stayed 3 nights in Mar 2025

8/10 Good

Sergey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Samy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location for a ski trip

stayed for 5 nights with my adult son for a 5 day ski trip. it iwas an ideal hotel for a boys trip. we rented a junior suite with two double beds with a glorius view of the mountain and the cig-roc lift. the main entry and ticket office to the sestriere ski resort is directly across the street from the hotel. the ski check is below the ski ticket office so that was an added plus! we drove to the hotel rather than take a complex blend of trains and buses and with car rental prices so cheap in milan airport it came out to about the same price for two of us. the breakfast is ok. nothing cooked but enough to get by. the staff were kind and wonderful people. the only reason i gave 4 star is because the hotel feels dated but that was also charming. if skiing is your main object and you want to be as close to ski in/.ski out in a comfortable setting that doesnt break th bank, this is your best bet.
Stayed 5 nights in Mar 2024

10/10 Excellent

Peter

Stayed 3 nights in Mar 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect place to stay in Sestriere for skiers since the bus stop, ski rentals, lift tickets, ski lifts & restaurants are so close.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ken, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, the location of the hotel is the best in Sestriere.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

A very nice hotel, friendly service and a very nice restaurant. Excellent location near the ski lifts. The room facing the street had a wonderful view but was somewhat noisy.
Stayed 7 nights in Feb 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cristallo

Excellent ski trip! Hotel was good food was fine , rooms comfy.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy clean rooms near the ski slope. Friendly staff. Tasty breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Nice well positioned hotel, perfect for the ski slopes
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Right opposite the lifts

The staff were really lovely, esp. Claudia, who was really helpful. Great waiting staff and room always cleaned well
Stayed 7 nights in Mar 2018

8/10 Good

Paul , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Warm friendly hotel in perfect location. Beds comfortable pillows not great Breakfast very good comprehensive selection
Stayed 1 night in Mar 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Amazing location, great hotel with friendly staff and fantastic restaurant. If staying in Sestrierre this has to be your first choice!
Stayed 7 nights in Mar 2018

10/10 Excellent

Hamish, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for skiing 100m from the slopes

Good facilities / car parking . Boot room could have heated and ventilated boot racks but was fine. Spa temperatures could be warmer but these minor points are nitpicking. The staff were fantastic, helpful, kind and did everything to accomodate the guests. Prices were reasonable. Excellent .
Stayed 7 nights in Feb 2018

8/10 Good

ID

Liked: Cleanliness, room comfort

A comfortable Hotel

The Location is great - a few steps from the snow and the shops/restaurants area. Rooms, "SPA", and front desk service are quite basic but rooms were clean and comfortable. Great breakfast.
Stayed 1 night in Feb 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Ski break.

Hotel very good.Super location.Room very good and breakfast excellent.Would definitely stay there again..
Stayed 2 nights in Jan 2018

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

great place to stay in Sestriere if you want to get to the lifts crossing the road and access local amenities with a 2min walk. friendly staff. little bit old fashioned facilities and decoration.

10/10 Excellent

Phil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Straight across the road from the slopes.

Excellent stay. Great staff. Nice room. Would definitely go back.

8/10 Good

Travellermum

Liked: Cleanliness, staff & service, room comfort

Great location on edge of slope

Hotel rooms getting tired now - shower leaked. Average food in restaurant but staff all friendly and good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel right up the top of the mountain

We stayed here for only night but found the hotel to be very comfortable. The reception was great, very friendly and informative. The room was large enough with a king bed. The only negative would have to be the ensuite. Very small. Overall a good place to put your head.

10/10 Excellent

Dave, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Straight opposite the lift pass office and slopes!

Fantastic hotel, fantastic location!!! You couldn't be any closer to the slopes without staying on the slopes. Very nice hotel, great facilities. Huge choice for breakfast. Rocco in the bar is a star. Some people have moaned about how hot it is in the rooms and yes it was warm but if you open the window a little it's fine..... Who'd have thought that......

10/10 Excellent

Huw, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Skiing

Feb 2015 - We've just got back from staying at Hotel Cristallo for a long weekend ski trip. The hotel is in a perfect location for skiing with the ticket office directly opposite and the lifts less than 50m away. The hotel is very clean with good rooms and showers. The steam room and sauna are a great addition after a day on the slopes, agree with others that the hot tub could be warmer but used it after the steam room so fine. We had a meal at the restaurant which was a very pleasant experience and the value was exceptional. Will be back next year.

10/10 Excellent

Steve, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Ski hotel so far in 9 years.

This hotel is fantastic, we did our own trip this as only wanted 4 days. The hotel is opposite the slopes and is almost ski in ski out, just a road a car park to cross on foot, Marcellin sport ski shop is next door. Hotel staff are great and were very friendly and helpful ( sorted our snow chain problems for us) The lounge & bar was alway warm and welcoming, the restaurant breakfasts consisted of a very large selection of hot and cold food, the evening meals also looked good too but we always eat out at the local restaurants in the evenings. My wife loved the king sized bed in our room and the maids turn down service in the evening. If you're lucky to get a front room you look out on to the ski slopes, so would we would go back, 100% yes, got a very good deal through Expedia too.

8/10 Good

Motorcyclist On Tour, Alps

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place for the nights stop

It was a stop for one night the restaurant was every limited as was the breakfast, but the staff were good friendly and the hotel was clean and tidy. We managed to get some wifi. Could have done with a little more life in the town but we were only there one night, Rooms were good and nice and clean.