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Settat Vacation Packages

The room was nice size but the amenities needs improvements.

Malgré un petit contretemps à mon arrivée concernant le manque de serviettes pour prendre ma douche, le problème a été réglé en moins de 30 minutes, ce que j'ai beaucoup apprécié. Le personnel est très accueillant, professionnel et toujours prêt à aider. Une mention spéciale à l'équipe du buffet et du restaurant, qui offre un excellent service et répond rapidement à toutes les demandes avec le sourire. Dans l'ensemble, j'ai passé un très agréable séjour. Je recommande vivement cet hôtel pour la qualité de son service et l'amabilité de son personnel.

Check in was kind of wonky. They don't accept euro coins as payment for local taxes but take euro paper. Which is kind of confusing since it was only 4 euro to pay the local taxes I didn't have local currency in a low enough denomination to pay so I had to wait an extended period of time to have them get me change for 200 dirhams. The check-in person which I don't know his name because they did not have a name-tag or give a proper introduction was egotistical and condescending. Which is not good as the face of the hotel. The room was ok and the area the hotel was in was ok. Would not stay here again unless there wasn't another option as there are too many options of other places to stay.

Staff and hotel were just 5 star!

On our first day in this hotel, I bought two bottles of mineral water from a hotel staff member and was charged 70 dirhams. The next day, I bought exactly the same mineral water from a mini market next to the hotel, where it cost only 4.5 dirhams per bottle. There was also an issue with our room on the first night, as the air conditioning was not working. We informed the hotel and requested a room change. Fortunately, they moved us to another room where the air conditioning worked properly.

Hotel and staff were excellent, definitely recommend it to everyone, thank you so much👍👍👍