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Hotel Cristal Setubal

4.0 star property

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Photo gallery for Hotel Cristal Setubal

Reception
Double Room, Non Smoking, Terrace | Terrace/patio
Property entrance
Minibar, in-room safe, desk, laptop workspace
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
Rua Professor Augusto Gomes, 3, Setubal, 2910-067
  • Bonfim Park
    ‪17 min walk‬
  • Estátua de Bocage
    ‪19 min walk‬
  • Livramento Market
    ‪3 min drive‬
  • Setubal (XSZ)
    ‪18 min walk‬

Room options

View all photos for Standard Single Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Single Room, Non Smoking

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking, Terrace

Double Room, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Double Room, Non Smoking, Terrace

  • Sleeps 2
  • 1 Double Bed

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Room

RM The Experience - Small Portuguese Hotels

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, (187)
The price is $89
per night
$98 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Hotel Cristal Setubal

4-star Setubal hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Hotel Cristal Setubal offers 85 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Setubal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 1184 square feet (110 square meters) include conference space. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Cristal Setubal is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - bar. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1381

We should mention

Parking height restrictions apply

Property is also known as

Hotel Cristal Setubal Hotel
Hotel Cristal Setubal Setubal
Hotel Cristal Setubal Hotel Setubal

Hotel Cristal Setubal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 163 reviews
Rating 8 - Good. 58 out of 163 reviews
Rating 6 - Okay. 8 out of 163 reviews
Rating 4 - Poor. 6 out of 163 reviews
Rating 2 - Terrible. 4 out of 163 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and dinner were very good staff were very helpful and friendly. The place was very nice.
Stayed 1 night in Oct 2024

8/10 Good

Robyn, Rouyn-Noranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage access is not easy The breakfast buffet is ok The market next door is great (we were there a saturday night and its a huge party in there wow.
Stayed 1 night in Sep 2024

8/10 Good

herminio

Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with a very comfortable room. Restaurant and service were top notch.
Stayed 1 night in Sep 2024

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is OK however if you’re coming with a medium car don’t tempt to park at the garage. We scratched the car, if you have not a big car just really small car can park there or amazing driver. We ate dinner which was not amazing. The room was fine. I was itching all night and felt it wasn’t clean, although there was no evidence.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing bed
We enjoyed our stay at this hotel. The room was nice and clean and had one of the most comfortable beds I've stayed in at a hotel. The breakfast was very nice and had a lot of choice. Parking is underground and free but not for the faint of heart or anyone with a bigger car as its very narrow. We parked in the street one day but it was fine. My only negative is that we didn't find the staff very attentive. They would usually only speak when spoken to first and didn't seem to want to help with any issues that arose. We decided to have a cocktail at the bar but they tasted terrible and when we went to pay there was no one to be seen even though there were about six people waiting.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms that face the sea are noisy in the morning. Otherwise very satisfied.
Stayed 1 night in Jun 2024

10/10 Excellent

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking options in the street. Interior parking garage can only accommodate very small cars. Hotel located within a residential area with limited options around the hotel in terms of restaurants.
Stayed 1 night in May 2024

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super nice and went out of their way to help out in every way. Great breakfast and the best place for chicken was right across the street. Would definitely recommend.
Stayed 2 nights in May 2024

6/10 Okay

Veronica

Liked: Cleanliness, property conditions & facilities
Front desk staff seemed to have some negative attitude
Stayed 1 night in Apr 2024

10/10 Excellent

Licia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the check out is too early.
Stayed 3 nights in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Setubal, Portugal, Cristal Hotel
Good hotel away from centre.
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Cristal Setubal
Hotel Cristal close to the docks. Very clean and welcoming staff. Not the prettiest of areas, but good stay for reasonable price for stopover.
Stayed 1 night in Feb 2024

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Location
Great location for our needs, walking distance into the hub of town. Rooms are clean and beds super comfy. Breakfast was great, lots of choices.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel but Tight Car Park
The hotel is amazing with all its 4 stars. The rooms are nice and clean and the staff are very helpful. The one major bad thing about this hotel is the car park. Due to the car park being awkward and tight my car was damaged on the way in.
Stayed 5 nights in Nov 2023

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet hotel. Great breakfast too
Stayed 1 night in Nov 2023

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was nice and clean. We had dinner in the hotel and it severely was lacking. We were asked to order the buffet since the hotel was hosting a large group of people and the staff couldn't guarantee how long it would take if ordering off the menu. The hot food was warm and not a great selection The breakfast was the worst of the 7 hotels we stayed at while were in Portugal.Coffee was terrible and again hot food was warm The garage for parking was so tight to turn into the garage as well as making the turn onto the ramp.Thought I was going to scrape the side of the car getting in and out of the garage. Wish the staff had warned me. I would have left it on the street I would not book this hotel again
Stayed 1 night in Oct 2023

2/10 Terrible

Yang Jun

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is disappointing, located in a run down residential area that is not very clean, backing dogs and animal droppings everywhere. The website pictures are misleading, the beach is several blocks away and is an industrial area. The website picture of beach are not reality. This is not a good hotel for long term stays. This is a dormitory hotel for tour buses. Everyday there are large groups that are in and out next morning. It is o.k for one night stays, but not good for longer stays. They advertise VIP access for platinum members, but basically they always don't have room for upgrade because tour groups get room priority. The front desk staff is not friendly and efficient, it seems they need basic training in hospitality. The breakfast crew was one of the exceptions, they were friendly and helpful much more than front desk staff. Ovrrall experience with front desk was not good. The noise from kitchen ventilation system was excessive in the room and was running from early morning for breakfast, lunch and late at night for late large tour groups. It took over a week to get a room change. There were some repairs needed in the bathroom that took over 3 days to get resolved. I would not recommend this hotel since there are many nicer hotels in much better areas with better prices in Setubal.
Stayed 20 nights in Sep 2023

8/10 Good

Jeffrey, Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pnly disappointmen is that ths hotel is not beachfront as advertised. The beach is a few blocks away.
Stayed 1 night in Jul 2023

10/10 Excellent

Sue

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great staff!
Stayed 1 night in May 2023

8/10 Good

Roger

Stayed 1 night in Apr 2023

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great central Setubal hotel
Great location, parking on road but didn't have a problem finding a space close by. Room was fabulous, a terrace with views over Setúbal and Tróia. Breakfast was plentiful and good to set you up for the day. It's the second time we have stayed and will definitely be back.
Stayed 1 night in Dec 2022

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly hotel
Stayed 1 night in Oct 2022