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Vila Park

4.0 star property

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Photo gallery for Vila Park

Exterior
Minibar, in-room safe, individually decorated, individually furnished
Junior Suite | Minibar, in-room safe, individually decorated, individually furnished
Garden view
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida De Sines, Apartado 146, Vila Nova de Santo André, Santiago do Cacém, 7501-909
  • Santo Andre Karting Track
    ‪13 min walk‬
  • Black Pig Alentejo Distillery
    ‪8 min drive‬
  • Safari Badoca Park
    ‪12 min drive‬
  • Sines Airport (SIE)
    ‪14 min drive‬

Room options

View all photos for Twin Room, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Pool View

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Pool View

Family Suite, Pool View | Minibar, in-room safe, individually decorated, individually furnished

Family Suite, Pool View

  • 395 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Double Room, Pool View

Double Room, Pool View | Minibar, in-room safe, individually decorated, individually furnished

Double Room, Pool View

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • 250 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room

Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 395 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Vila Park

4-star Santiago do Cacém hotel with 2 outdoor pools
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and conference space.
Vila Park offers 79 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Premium satellite television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vila Park features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 180 square feet (17 square meters) include conference space. This family-friendly hotel also offers a library, an arcade/game room, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Vila Park has designated areas for smoking.

Vila Park has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 180 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 200 per person (roundtrip)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts major credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Vila Park Hotel Santiago do Cacem
Vila Park Santiago do Cacem
Vila Park Hotel
Vila Park Santiago do Cacém
Vila Park Hotel Santiago do Cacém

Vila Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 98 out of 228 reviews
Rating 8 - Good. 90 out of 228 reviews
Rating 6 - Okay. 24 out of 228 reviews
Rating 4 - Poor. 12 out of 228 reviews
Rating 2 - Terrible. 4 out of 228 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Stayed 2 nights in Oct 2024

8/10 Good

Waguih

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Good Hôtel
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff who made our very late arrival smooth
Stayed 1 night in Oct 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but not enough dining options
Hotel was very nice, but the dining options are a 25 Euro buffet, or order from the snack menu at the bar, pizza, burgers and such by no later than 6 pm. 25 Euros is crazy for us as we eat very little. Not worth it. 6 pm was too eatly. Thankfully there is a decent little sandwich shop right across the street which suited us fine for the night at under 8 euros for the two of us including a beer and a wine. We don't mind paying more for a meal, but 25 euros for a buffet seems excessive, especially since we have had excellent a la carte meals for 15 to 20 euros. But the room was comfortable and the breakfast had a lot of options. So all in all it was a good choice. The bartender seemed a little challenged when serving, maybe he was new. He was difficult to communicate our orders with and made mistakes in pricing.
Stayed 1 night in Sep 2024

10/10 Excellent

isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with good facilites. Decor using local materials. Very comfortable beds. Quiet room in spite of fronting the street. Slept really well. Excellent pools and very well maintained garden. Live music and good bar. The staff was outstanding.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we were looking for
Needed a road trip pit stop for my kids. I picked Vila Park for the pool and it did not disappoint. The pool was huge and deep! There was also a small kiddie pool we saw a baby enjoying. I was able to get a cocktail delivered to my seat and a complimentary chip snack as we sat. There was also a little play set with a zip line that was a great surprise for my girls who ran straight for it! The rooms were sizeable and clean. The staff was friendly and prompt. The breakfast selection was pretty good too. Vila Park was perfect for our needs.
Stayed 1 night in Jul 2024

8/10 Good

Mantas

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
All was good, except there were bed bugs who bite our kid. That was unpleasant experience. Also during breakfast electricity went off, so we couldn't get any coffee or other foods requiring electricity.
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t know the area but liked the hotel and the town. Met some very friendly people and shop owners. It is an out of the way area and we were pleasantly surprised by the town. The area beaches are spectacular.
Stayed 1 night in Jun 2024

6/10 Okay

Neil

Traveled with group
Really needs a makeover, decorating mainly
Stayed 2 nights in Jun 2024

8/10 Good

Maxine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall the property was good but the grounds could do with some upkeep. Also Vila Park was trying to charge us again stating our payment had not gone through to Expedia but we had evidence of payment to show them and advised the property to contact Expedia direct.
Stayed 3 nights in Jun 2024

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

João

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff was very nice, the breakfast is very varied and well served, the rooms are clean and the pool is great. The downside is maintenance. The room we were in had 2 TVs one worked fine the other said “weak signal” not a single channel. Above said TV there was a lamp that, die to some missing screws, was leaning agaist the TV set. Outside, in the playground for the mids, they have a slide, which is great, but the base for sitting was broken on the ground next to it.. with the proper care it can be great, as is, it’s good.
Stayed 2 nights in May 2024

10/10 Excellent

Deyan

Stayed 1 night in May 2023

10/10 Excellent

Robert, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front doesn't look like much but thr pool and space at the rear is stunning.
Stayed 1 night in Nov 2022

4/10 Poor

Gintaras

Disliked: Cleanliness, property conditions & facilities
Smells bad and not 4 stars
The hotel looks like a retirement house. A bit old from outside and worse inside. The room had a strong smell of cigarettes, though I had non smoking room. The same smell was coming out from air-con. Sleeping was OK. No safe. Breakfast had some options. NO traditional pastries such as pastel De nata. The pool was big and nice. That's probably the nicest thing about the hotel. As 4 star hotel it had no slippers, no robe, no safe, no toothbrush or body lotion. I would say it should be 2-3 stars.
Stayed 1 night in Sep 2022

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and easy parking
Stayed 1 night in Mar 2022

10/10 Excellent

pandora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Spacious. Friendly staff. Stopped over on our way to Lisbon.
Stayed 1 night in Dec 2021

10/10 Excellent

Nuno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an odd location.
A really nice hotel, located in a very odd area for this style of hotel. Heavily industrial with few touristy type attractions and limited eating places around. Just over the road is the biggest fire station you've ever seen, which is concerning and reassuring at the same time. Excellent facilities, good room, very good restaurant, easy check in and check out. Pleasant and helpful staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Cristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, good access to local main road.
Stayed 1 night in Mar 2021

10/10 Excellent

Cristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good.
Stayed 2 nights in Mar 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness
Shower curtain was moulded Restaurant overall was old and very dusty, to not say dirty
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, but the area around it looks a bit "industrial" We only needed a place to sleep before continuing on our road trip, and VP fit the bill perfectly
Stayed 1 night in Dec 2019